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FX3878499931
Within 1 year
Verified

Exposure

In the early morning of April 2, 2026, spot silver did not even reach $80 per ounce. EBC FINANCIAL GROUP drew their own line and pushed the price to $80.1 per ounce, then the spread became a little over $1 per ounce, adjusting the spread by 4-5 percentage points. What's the point of trading like that? I placed an order at $78.1 and a stop-loss at $78.3. Can you even trade on a platform like that? When I tried to resolve the issue by contacting their technical department, they just said it was normal and that other platforms had trading halts. They said, "How much could you have bought at $80 per ounce yesterday? There's so much stock in the market, you think you can take it all?" It's a disgusting garbage platform.

Original

2026年4月2日凌晨现货白银根本就没有拉倒80美元一盎司,他们EBC自己画线拉到80.1美元一盎司,然后点差变成1美元多一盎司,调一下差4-5个百分点,这还玩啥,我订单挂在78.1,止损位挂在78.3,大家看看这样的平台可以玩?一说解决去反映啥技术部门,巴拉巴拉就是正常现象说什么别家中途有停盘,你昨天80美元一盎司你接的了多少,市场这么多货你拿走啊,垃圾玩意恶心

3h

Hong Kong

Scam

Reply from official EBC FINANCIAL GROUP

We deeply understand your feelings and have immediately queried the order. After verification, your order was opened at MT time 01:06, which was just 6 minutes after the silver morning session opened. Market liquidity was extremely thin, and the spread widened. Additionally, your order was a sell order, and it was closed at the bid price, while the candlestick chart displays the ask price. Therefore, the actual execution price needs to be the ask price on the candlestick plus the spread at that time. The silver price experienced a sharp spike at the moment of market open. According to the MT platform's order execution mechanism, after the stop loss is triggered, the system will execute the closing at the market price available at that time. Your execution price was the effective market price during the opening period. If you still have questions about the order, please feel free to contact our customer service team at any time. We are committed to providing you with assistance. Thank you again for your understanding and cooperation.

Original

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