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FX1833190032
Within 1 year
Unverified

Exposure

Malicious deduction of profits and refusal to allow withdrawals, unable to handle losses, preventing new users from making profits. On the occasion of the CPI data release this Wednesday, I deposited $1000 into this platform and eventually made a profit of $1245 through continuous position additions. However, the next day, I received an email from the platform stating that I had engaged in违规交易 (violation of trading rules) and my profits were deducted. I contacted the platform's客服 (customer service), demanding clarification on where the violation occurred and how it was determined. They were unable to answer any questions, only providing systematic replies with fixed scripts. I replied to the email as required, but the platform has not responded. This is a typical对赌盘 (bucket shop), where new users must incur losses to continue; if they start making profits, their profits will definitely be deducted. I request the Tianyan platform to intervene, with the诉求 (demand) to return my deserved profits. Screenshots of the email sent by the platform and my reply email are as follows

Original

恶意扣除利润不给出金,玩不起,不让新用户盈利。在本周三cpi数据到来之际,在该平台入金1000,并且通过不断加仓的方式最终盈利1245美金,结果在次日就收到了平台发来的邮件,说我违规交易,扣除盈利,联系平台客服,要求说明违规在哪,如何判定的违规,一问三不知,只会系统性回复固定话术,我按要求回复了邮件,平台一直不予回复。典型的对赌盘,新用户必须亏损才能继续,开始就盈利必扣利润。请求天眼平台介入,诉求返还扣除我的应得利润。平台发的邮件以及我的回复邮件截图如下

2h

Hong Kong

Unable to Withdraw

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