While conducting normal trading on the GMI platform (server: GMI-Live07), I encountered abnormal market conditions on November 28, 2025: • Execution prices deviated significantly from actual market levels • Extreme, non-executable quotes appeared • Long positions were instantly liquidated at abnormal prices • Total loss: -282,416.72 USC Subsequently, GMI issued an urgent notice explicitly stating: • CME technical failure caused quote anomalies • Liquidity provider experienced irregularities • Market volatility was beyond platform control Since the official acknowledgment confirms this as an abnormal market and system anomaly event, per international industry standards, such losses should be re-settled by the platform at normal executable prices, not borne by clients at abnormal prices. I repeatedly requested a review from the platform, demanding: • Provision of raw tick data for the abnormal period • Provision of execution records from liquidity providers (LPs) • Re-settlement of abnormal orders at normal market prices However, the platform refused refunds citing “global unforeseeable circumstances beyond platform control” and declined to provide trade confirmation records. Real market prices cannot gap to such extremes during normal trading hours, and the official announcement itself acknowledged this as abnormal market conditions. Therefore, the refusal to review and compensate is clearly unreasonable. I will retain all evidence and prepare to escalate to: • FSC Financial Regulatory Authority • CME Market Data Dispute • Arbitration with upstream liquidity providers (LPs)