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Trader

2019-10-09 16:22 Released in Hong Kong China Hong Kong China

TRA MARKETS deletes half-monthly transaction history

I traded on TeraFX before, but the salesman recommended me berryfinex because of leverage problem, After I traded on the platform for a month, the platform was said to stop running. May account was switched directly to TRA MARKETS. The balance in berryfinex was transferred to TRA on 6.24. I kept losing money and deposited money again at the end of June. I gained a little in July. I traded with quite a few lots and decided to quit after gaining profits though in the wrong direction. The overall profit in July is about 4,000.
After hearing that there is something wrong with the platform, I was prepared to withdraw the money. But the platform did not deduct the money from my account. It also sent me an email, accusing me of violating the trading rules, and all the transaction records in July were deleted. The overall losses added up to3000+. If the orders in July were deleted, the losses up to 7000+ . First, the account is based on manual transaction; second, I do not violate the platform requirement on number of lot; third, No violation of the platform trading time required. I sent the platform a complaint email, but did not got a reply. I sent an email to TeraFX’s complaints department: berryfinex and TRA MARKETS all belong to TeraFX. TeraFX let me contact TRA alone. After the complaint, the TRA official website made a modification and deleted the information related to TeraFX. The salesman said that TRA was going to close down. He said that he would try to help me take out the remaining funds. Later, he said that he had already left the company, and the deleted records will definitely not be restored, and the platform will not compensate for my losses. However, I still receive emails from tra, which indicates that the platform is still running. I hope everyone is away from the black platform.

Others

The following is the original recommendation

TRA MARKETS删除半个月的交易记录

之前是在特汇交易,因为账户杠杆问题,业务员推荐了berryfinex.交易了个把月后说是平台不做了,直接把账户换到了TRA MARKETS,在6.24日的时候把berryfinex的剩余资金转到了TRA ,交易一直是亏损的,6月底加了资金。七月份开始交易略有盈利,手数比较大,本着的原则是有利润就跑,做错方向也跑。总体七月份利润,大概有4000左右。
在听闻平台出问题之后,准备出金,平台一直不扣款,并且发邮件过来说违反交易规则,删除了7月份所有的交易记录。账户整体是亏损3000+,删除七月交易,账户一共亏损7000+
1账户是纯手动交易 2没有违反平台手数要求 3 没有违反平台交易时间要求 发了平台的投诉邮件没有回复,我又给特汇投诉部分发了邮件:特汇 berryfinex TRA MARKETS都是特汇下的平台,特汇让我单独联系TRA。投诉后TRA官网做了修改,删除了和特汇相关的信息
业务员说TRA平台要倒闭了,不运作了,就说争取帮我出掉交易剩余资金。后面又说已经离职,删除的记录肯定也恢复不了,平台也不会赔钱。
但是在开户邮箱里,依旧有tra邮件,说明平台还在运行,希望大家远离黑平台

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