Can't withdraw money

When I applied for a withdrawal, I was charged taxes, and on December 19, 2023, an error occurred in the remittance process, and my tax account (1436244) was placed under risk management. Verification of funds is necessary for investigation by relevant departments to determine whether there is any illegal activity, to protect your legitimate rights, and for our company's fairness and impartiality. In order to verify the funds for your transfer, you will be required to pay 20% of the total funds in your trading account for verification. We complete verification within 1 hour after receiving funds. If there are no problems with funds verification, we will transfer all funds in your trading account (including verification funds and trading funds) to your designated bank account. Total funds in trading account: $92,215.09 Amount of funds required for verification: $18,443, equivalent to 2,653,898 yen. I received a message saying: please withdraw your money now.