After paying the tax, the broker does not withdraw

I paid the tax twice. The first time I paid the tax with two different accounts, the system judged that the audit failed. I also recognized it. The second time I collected the money and paid the tax in less than 12 hours, but the customer service kept asking me to wait. , did not say how long to wait? Whether such a volume dealer is a black platform, please Tianyan to intervene in the investigation