Jojo platform cannot withdraw

I gave them the electronic receipt of the customer's deposit and the payee's account of their platform, as well as the bank statement five days after the customer's deposit, which proves that the customer's deposit was successful, and they did not receive the payment. Fang's question, then they first sent random emails to customers, and finally blocked other people's accounts for no reason. What's more hateful is that they restricted my withdrawal rights. This is very simple. Not only did they not give me an explanation for more than three months, but they also kept Restrict me from withdrawing cash,,,, I asked their customer service for three months, and they just said a word - it has been transferred to the relevant department for you, and someone will call me!