Blocked by customer service, unable to withdraw money, unable to trade ~ no positive response

When I first applied for a withdrawal, I was told that there were multiple third-party remittances, and I had to pay 2% income tax (payment on time) according to the money laundering prevention regulations. When I asked about the review results for the second time, I was told that the participating platform did not complete the remittance as scheduled, so a late fee was incurred (the payment was made as scheduled). The third time I asked about the review results, the customer service staff couldn't read them back. →I found through the software that I was blocked by customer service? ! At the same time, I also found that I could not trade, and now this situation is equivalent to no solution. Don't know what's wrong with my account? A lot of questions~~~? Hope the platform can help.