Give me justice

At the beginning, I left a message on the official website that I wanted to open an account, and then someone claimed to be an account manager, saying that I would submit a work order to other agents and there would be a rebate. I have successively entered more than 10,000 US dollars and traded many hands, but I did not receive it. Once the commission is rebated, I will ask the account manager to claim my commission. At the beginning, the answer was extremely perfunctory. Now the account manager does not return my information directly, and complaints on the official website have been unsuccessful for many times.