Decline withdrawal application. My account has been deleted

Support (ACY Securities)Feb 22, 2021, 9:31 GMT+11 Hello, your account is under transaction review, and withdrawals are suspended during the review period. Please also reply to this email to upload the certification requirements video. Please: 1. Holding ID card and bank card selfie. 2. And read the following terms: a) I agree and accept all the risks in the risk warning page on the ACY official website. b) I am responsible for my own personal actions and deposit funds for foreign exchange margin trading under the premise of voluntarily and fully understanding the risks. c) I use my own bank account to deposit funds for foreign exchange margin trading under the premise of my authorization. d) Now I am applying to withdraw XXXX USD (withdrawal amount) from my account to my XXX bank (which bank) card, ending in XXXX (the last four digits of the gold withdrawing card) e) I am willing to bear the responsibility during the withdrawal process, Any legal risks arising from transfers through banks and payment companies. Please ACY sparse to review. If you have any other questions, please feel free to contact us. Kind regards,China [007c] ACY Support posted a video for 2 days without any response