Saxo Review Summary in 10 Points
Founded	1992
Headquarters	Hellerup, Denmark
Regulation	ASIC, FCA, FSA, SFC, BDF, CONSOB, FINMA, MAS
Market Instruments	Forex, stocks, futures, options, bonds, ETFs and CFDs
Demo Account	Available
Leverage	1:100
EUR/USD Spread	0.4 pips
Trading Platforms	SaxoInvestor, SaxoTraderGO, SaxoTraderPRO
Minimum deposit	HKD10,000
Customer Support	24/5 phone, email

What is Saxo？

Saxo is a Danish investment bank founded in 1992. It provides online trading and investment services in multiple assets, including stocks, bonds, forex, options, futures, and CFDs, through its proprietary trading platforms. The bank operates in over 100 countries and has offices in major financial centers worldwide, including Copenhagen, London, Singapore, and Tokyo. Saxo Bank is regulated by several financial authorities, including the Danish Financial Supervisory Authority, the UK Financial Conduct Authority, and the Monetary Authority of Singapore. The bank also has a banking license and is a member of the Danish guarantee fund for depositors and investors.

What Type of Broker is Saxo？

Saxo is a multi-asset broker that offers access to a wide range of financial instruments, including forex, stocks, bonds, ETFs, futures, options, and more. The broker provides trading services through its advanced trading platforms and caters to both retail and institutional clients. Saxo operates as a hybrid broker, offering both direct market access (DMA) and market making services.

Pros & Cons

Saxo is a well-established and reputable broker with a range of trading platforms, instruments, and research tools.

However, the broker's high fees, minimum deposit requirement, and lack of negative balance protection may not be suitable for all traders. Additionally, some users have reported poor customer service experiences.

Pros	Cons
• Wide range of financial instruments available	• High minimum deposit requirement
• Access to multiple markets and exchanges	• Fees and commissions may be higher than competitors
• User-friendly trading platforms	• Inactivity fee for dormant accounts
• Advanced trading tools and research	• Limited educational resources
• Regulated by top-tier financial authorities	• Limited customer support options

Overall, it is important for traders to carefully consider their own needs and preferences before choosing Saxo or any other broker.

Saxo Alternative Brokers

There are many alternative brokers to Saxo, each with their own unique features and benefits. Some popular alternatives include:

• Interactive Brokers: A well-established broker with a wide range of trading instruments and low commissions.

• TD Ameritrade: Offers a powerful trading platform and a variety of educational resources.

• E*TRADE: A popular broker with a user-friendly platform and no account minimums.

• IG: A global leader in online trading, offering a wide range of markets and advanced trading tools.

• Plus500: A broker known for its user-friendly platform and tight spreads.

Ultimately, the best alternative broker for you will depend on your specific trading needs and preferences. It's important to research and compare different brokers to find the one that best fits your individual needs.

Is Saxo Safe or Scam？

Saxo is a legitimate and reputable broker with a long track record of providing reliable trading services. It is regulated by top-tier financial authorities such as the Financial Conduct Authority (FCA) in the UK and the Danish Financial Supervisory Authority (DFSA). Additionally, Saxo is a member of several investor protection funds, such as the Financial Services Compensation Scheme (FSCS) in the UK, which protects clients' funds up to a certain amount in case of the broker's insolvency. Therefore, based on its regulation and investor protection measures, Saxo can be considered a legitimate broker.

How are you protected？

Saxo is a regulated broker, with licenses from multiple reputable regulatory authorities and a long-standing history of providing financial services. The broker takes extensive measures to protect client funds, including segregating them from the company's assets and offering negative balance protection.

Additionally, Saxo offers various security features, such as two-factor authentication and encryption, to ensure secure trading.

More details can be found in the table below:

Security Measures	Description
Regulation	FSA, FINMA, FCA, ASIC, DFSA
Segregated Accounts	Client funds are held in segregated bank accounts to protect them in case of insolvency.
Two-Factor Authentication	As an extra layer of security for client accounts
SSL Encryption	The Saxo website and platform are secured with SSL encryption to protect user data
Investor Compensation Scheme	A member of the Danish Investor Compensation Scheme, which provides additional protection to clients in case of insolvency

It's important to note that while these measures provide some level of protection for clients, there is always some level of risk involved in trading financial instruments, and clients should always be aware of the risks before making any trades.

Our Conclusion on Saxo Reliability:

Based on the information available, Saxo appears to be a reliable and trustworthy broker. It is regulated by reputable authorities, has been in operation for several years. However, we also find that some users complain about their bad experience with Saxo. Take care!

Market Instruments

Saxo offers a wide range of trading instruments across multiple asset classes, including

• Forex: More than 180 currency pairs, including majors, minors, and exotics.

• Stocks: Over 40,000 stocks from 36 global exchanges, including NYSE, NASDAQ, LSE, and more.

• Futures: Over 200 futures and options across a variety of asset classes such as commodities, indices, and bonds.

• Options: A wide range of options on stocks, indices, and futures.

• Bonds: Trade a wide range of government and corporate bonds, including sovereign bonds from developed and emerging markets.

• ETFs and CFDs: Access to over 3,000 ETFs and CFDs on indices, commodities, and stocks.

Accounts

Saxo offers a range of account types designed to suit the different needs of its clients. The account types offered by Saxo are:

• Classic Account: A traditional account with minimum funding of HKD10,000, which offers a range of trading tools and resources.

• Platinum Account: A premium account for high-net-worth individuals, with a minimum funding requirement of HKD 1,500,000.

• VIP Account: An exclusive account for ultra-high-net-worth individuals, with a minimum funding requirement of HKD 8,000,000.

• Islamic Account: A Sharia-compliant account for clients who follow Islamic finance principles.

• Corporate Account: An account for companies, partnerships, and other legal entities.

• Joint Account: An account for two or more individuals who want to trade together.

Each account type has its own unique features and benefits, such as lower pricing, higher leverage, and dedicated account managers. Saxo also offers a free demo account for clients to practice trading before committing to a live account.

Opening an account with Saxo Bank

It takes only about five minutes and a short online form to open an account. Clients will need to submit the standard verification documents required by KYC and AML rules, but the procedure should be quick and easy, and they will have access to their account in minutes.

Leverage

Saxo offers leverage up to 1:100 for forex trading. Professional clients are entitled to leverage of 1:40 for the primary index, 1:33 for the secondary index, 1:33 for gold, 1:10 for equities, and 1:25 for commodities. Retail clients are entitled to leverage of 1:20 for the primary index, 1:10 for the secondary index, 1:20 for gold, 1:5 for equities and 1:10 for commodities.

However, the maximum leverage may vary depending on the instrument being traded and the client's location. It is important to note that trading with high leverage carries a higher level of risk, and traders should always exercise caution and use risk management strategies.

Spreads & Commissions

Saxo offers variable spreads, which means that the spreads can change depending on market conditions. The typical minimum spreads for popular instruments are as follows:

EUR/USD: 0.4 pips

USD/JPY: 0.6 pips

GBP/USD: 0.9 pips

AUD/USD: 0.6 pips

USD/CHF: 1.2 pips

USD/CAD: 1.5 pips

Saxo also charges commissions on some products, including stocks, ETFs, and futures. The commission fees vary depending on the specific market and the size of the trade. Commissions start at $3 per share for equities, as low as $0.85 per lot for commodities, and $3 per share for ETFs. Futures commissions start as low as $0.85 per lot, bonds commissions start at 0.05%, listed options commissions start as low as $1.25 per lot, and mutual funds commissions are $0 for custody and platform fees.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread	Commission per lot
Saxo	0.4 pips	$3
Interactive Brokers	0.1 pips	$2
TD Ameritrade	0.7 pips	free
E*TRADE	1.0 pips	free
IG	0.75 pips	free
Plus500	0.8 pips	free

Please note that commission rates may vary depending on the specific account type and trading volume. Additionally, some brokers may offer different spreads and commissions for other currency pairs or financial instruments. It's important to do your own research and carefully consider the costs and fees of each broker before making a decision.

Trading Platforms

Saxo offers its own proprietary trading platform called SaxoTraderGO. It is a web-based platform that can be accessed from any device with an internet connection. In addition to SaxoTraderGO, Saxo also offers SaxoTraderPRO, a desktop-based trading platform that is designed for advanced traders who require additional functionality.

SaxoTraderGO is highly customizable, allowing traders to arrange the interface to suit their preferences. It provides access to a wide range of trading tools and features, including charting tools, technical analysis indicators, and news feeds. The platform also includes a comprehensive range of order types, including market, limit, stop, and trailing stop orders.

SaxoTraderPRO is a professional-grade trading platform that offers advanced trading tools and features. It is designed for active traders and includes a range of tools that allow traders to monitor multiple markets and instruments simultaneously. The platform also includes advanced charting tools and a range of order types, including conditional orders and algorithmic trading capabilities.

Saxo also offers SaxoInvestor, which is a user-friendly trading platform suitable for beginner investors who are interested in a wide range of asset classes. It provides a simple and intuitive interface with basic research tools and features, making it easy for investors to buy and sell stocks, ETFs, bonds, and mutual funds. However, advanced traders may find the platform's lack of advanced tools and customization options limiting.

Overall, Saxo's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker	Trading Platform
Saxo	SaxoTraderGO, SaxoTraderPRO, SaxoInvestor
Interactive Brokers	Trader Workstation, WebTrader, IBKR Mobile
TD Ameritrade	Thinkorswim, Web Platform, TD Ameritrade Mobile App
E*TRADE	Power E*TRADE, E*TRADE Web, E*TRADE Mobile
IG	IG Trading Platform, IG Web Platform, IG Trading App
Plus500	Plus500 WebTrader, Plus500 Mobile App

Deposits & Withdrawals

Saxo Bank supports several deposit and withdrawal methods, including Visa, MasterCard, Visa Debit, Visa Electron, MasterCard Debit, Maestro (for UK residents), Visa Dankort (for Denmark residents), Carte Bleue (for France residents). The company does not charge any fees for deposits and withdrawals, but if an investor makes a withdrawal request via manual withdrawal, a processing fee of 40 EUR will be charged.

Minimum deposit requirement

Saxo has different minimum deposit requirements depending on the type of account you open and your country of residence. For example, the minimum deposit for the Classic account is HKD10,000.

However, these amounts can vary depending on your location and the specific account type. It's important to check with Saxo directly or on their website for the most up-to-date information on minimum deposit requirements.

Saxo minimum deposit vs other brokers

	Saxo	Most other
Minimum Deposit	HKD10,000	$100

Saxo Money Withdrawal

To withdraw funds from your Saxo account, you need to follow these steps:

Step 1: Log in to your Saxo account using your credentials.

Step 2: Click on the “Account” tab located on the top right corner of the screen.

Step 3: Click on “Withdraw Funds” from the account menu options.

Step 4: Select the account you wish to withdraw funds from, enter the amount you want to withdraw, and select the currency you want to withdraw in.

Step 5: Choose the preferred withdrawal method from the available options and provide the necessary details such as bank account information or credit/debit card information.

Step 6: Review the details of your withdrawal request and click on “Submit.”

Note that Saxo may require additional verification or documentation before processing your withdrawal request. The processing time for withdrawals may vary depending on the chosen method and your bank's processing time.

Fees

Swap costs, sometimes called overnight fees, are assessed on overnight open positions at Saxo Bank. These are expressed as interest and, depending on the trader's position, might be either charged to or credited to his or her account.

Traders of the Muslim faith, for whom the payment of interest is forbidden, are out of luck with Saxo Bank because they don't have the option of opening an Islamic account. With the wide variety of deposit currencies offered by Saxo Bank, customers will have a decreased chance of incurring conversion fees.

Amounts credited to your account are converted from their original currency at the mid-point FX Spot rate plus/minus the margins and spreads indicated below. This includes both trading fees and profits/losses incurred as a result of your trading activities.

Fees for account inactivity are also a reality for inactive accounts. After the initial six months, the rate increased to $150, which is quite a bit.

See the fee comparison table below:

Broker	Deposit Fee	Withdrawal Fee	Inactivity Fee
Saxo	Free	Free	$150 after six months of inactivity
Interactive Brokers	Free	$0-$10	$20/month if account balance < $2,000
TD Ameritrade	Free	Free	Free
E*TRADE	Free	$0-$25	Free
IG	Free	Free	$18/month after 24 months of inactivity
Plus500	Free	Free	$10/month after 3 months of inactivity

Customer Service

Saxo provides customer support through several channels, including phone, email, and social media (Facebook, LinkedIn, Twitter and YouTube). The broker offers 24/5 customer service in multiple languages, including English, Chinese, French, German, Italian, Japanese, Portuguese, and Spanish.

Saxo also provides a comprehensive help center on its website that includes an extensive knowledge base, FAQs, trading guides, and video tutorials. The broker's customer service is generally considered to be of high quality, with knowledgeable representatives who are responsive and helpful.

Pros	Cons
• 24/5 customer service through multiple channels	• No 24/7 support service
• Dedicated support for VIP clients	• Phone support may have long wait times
• Extensive FAQ section on the website	• No dedicated account manager for non-VIP clients
• Personalized support for complex trading needs	• No local offices in some countries
• Multilingual support available for non-English users

Note: These pros and cons are subjective and may vary depending on the individual's experience with Saxo's customer service.

Education

Saxo Bank provides excellent market research in addition to a wealth of instructional resources like video courses, webinars, and events. Saxo Bank's SaxoStrats Experts group consists of eight analysts and strategists who are tasked with providing coverage of the various asset classes available to customers. It's apparent that this broker places a high value on its research team and recognizes the significance of this service, both for its clients and as a global investment bank. The classes are a wonderful way for newcomers to get their feet wet and become acquainted with the resources that are at their disposal. Videos are easy to follow and understand, helping novice traders quickly get up to speed and lay a solid groundwork from which to expand their knowledge. Saxo Bank specialists will be hosting webinars.

Conclusion

In conclusion, Saxo is a well-established broker. The broker offers a wide range of trading instruments, including forex, stocks, options, futures, and CFDs, and provides access to various markets worldwide. Saxo also offers an advanced trading platform and a user-friendly mobile app, making it easy for traders to access the markets on the go.

While Saxo has some of the highest fees in the industry, the broker's competitive spreads and tight execution make it a popular choice for traders. Additionally, Saxo's robust educational resources and customer support make it an ideal choice for traders of all skill levels who want to improve their knowledge and skills in trading.

Overall, Saxo is a multi-asset broker that offers a comprehensive suite of trading tools and services to help traders achieve their investment goals. However, potential clients should carefully consider the fees and minimum deposit requirements before opening an account. Also, dont forget check their user reviews on the Internet.

Frequently Asked Questions (FAQs)

Q 1:	Is Saxo regulated？
A 1:	Yes. It is regulated by ASIC, FCA, FSA, SFC, BDF, CONSOB, FINMA, MAS.

Q 2:	Does Saxo offer demo accounts？
A 2:	Yes.

Q 3:	Does Saxo offer the industry-standard MT4 & MT5？
A 3:	No. Instead, it offers SaxoInvestor, SaxoTraderGO, and SaxoTraderPRO.

Q 4:	What is the minimum deposit for Saxo？
A 4:	The minimum initial deposit to open an account isHKD10,000.

Q 5:	Is Saxo a good broker for beginners？
A 5:	Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.