What is HFM？

HFM, a trading name of HF Markets Group, founded in 2010, is a financial broker that provides both individual and institutional clients with online trading services. HFM has been headquartered in Cyprus but serves several global offices in Dubai, South Africa, and offshore entities in St Vincent and the Grenadines, all under respective regulatory authorities.

In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

What Type of Broker is HFM？

HFM is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, HFM acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered.

However, this also means that HFM has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with HFM or any other MM broker.

Pros & Cons

Pros:

• HFM is a well-regulated company by various reputable authorities, providing a high level of security to traders' funds and personal information.

• The company offers a wide range of trading instruments, including forex pairs, cryptocurrencies, commodities, and stocks, with over 3500 instruments to choose from.

• There are multiple account types available, including Premium, Pro, Zero, and Cent, catering to the different needs of traders.

• HFM offers rich educational resources such as webinars, video tutorials, and daily analysis, providing valuable insights for traders.

• The company provides multiple trading platforms including MetaTrader4, MetaTrader5, and their proprietary HFM platform, giving traders a wide range of options to choose from.

• HFM offers various customer channels, through multiple channels including email, phone, and live chat.

Cons:

• The maximum leverage offered by HFM is up to 1:2000, which can be risky for inexperienced traders.

• HFM does not provide services to residents of the USA, Canada, Sudan, Syria, North Korea, Iran, Iraq, Mauritius, Myanmar, Yemen, Afghanistan, Vanuatu and EEA countries.

Is HFM Safe or Scam？

• HF Markets (Europe) Ltd is regulated by Cyprus Securities and Exchange Commission - CySEC, with regulatory license number 183/12

• HF Markets (UK) Limited, its UK entity, under the regulation of the Financial Conduct Authority - FCA in the UK (license number 801701)

• HF Markets (DIFC) Limited, the Dubai entity under regulation of Dubai Financial Services Authority - DFSA (license number F004885)

• HF Markets (Seychelles) Ltd, authorized and offshore regulated by the Seychelles Financial Services Authority (FSA), with Regulatory License No. SD015

HFA appears to be a serious player when it comes to offering protection measures for its clients. They provide market leading insurance, positioning themselves as an industry leader in financial safety.

In addition to this, they maintain their accounts with major banks and ensure the segregation of client funds for added security. They also provide protection against negative balances, helping traders avoid owing more than they've invested.

Along with these measures, HFA implements robust risk management strategies to further safeguard their clients' assets. This shows their commitment to providing a secure and reliable trading environment for their users.

Market Instruments

HFM offers a diverse range of more than 3500 instruments across various asset classes, including forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, and stocks. This extensive offering provides traders with a wide range of investment opportunities and the ability to diversify their portfolio. Traders can access multiple asset classes within a single platform, making it convenient and efficient to trade across various markets.

Account Types

HFM indeed offers a range of accounts to suit various trading styles and levels. They provide the option of Premium, Pro, Zero, and Cent accounts, catering to both novice and experienced traders.

The Pro account requires an initial deposit of $/€100/₦50,000/¥13,000 to get started. Interestingly, HFM does not impose a minimum deposit requirement for its Premium, Zero, and Cent accounts, making them highly accessible options.

Alongside these, they also offer free demo accounts, allowing potential traders to test out their platform and develop their trading strategies before committing real money.

How to Open an Account？

Opening an account with HFM typically involves a few standard steps:

Step 1: Visit the HFM website and click on the “Register” button.

Step 2: Fill out the registration form with your personal information such as country of residence, email address, and password.

Step 3: Once you've completed the registration form, you'll need to submit some documents to verify your identity and address. This generally involves uploading a copy of your passport or national ID for identification and a utility bill or bank statement for proof of address.

Step 4: After identity verification, you can choose your account type. HFM offers Premium, Pro, Zero, and Cent accounts. The Pro account requires a minimum initial deposit of $/€100/₦50,000/¥13,000, while the other three types do not have a minimum deposit requirement.

Step 5: Once you've selected your account type, you can make the necessary deposit using your preferred method of payment.

Step 6: After your deposit is confirmed, your account should be set up and ready for trading.

Leverage

HFM offers a maximum leverage of up to 1:2000, which can be an attractive feature for traders looking to maximize their potential profits with a smaller investment. This high leverage also provides greater market exposure and trading opportunities, allowing traders to take advantage of price movements in various markets.

However, it is important to note that high leverage also comes with high risk and potential losses. Traders must exercise proper risk management and discipline to avoid margin calls and account liquidation. While this feature may attract experienced traders, it may not be suitable for all, especially beginners or those with limited capital.

Spreads & Commissions

HFM caters to different trading preferences with variable spreads across its account types.

The Premium and Cent accounts offer spreads starting from 1.2 pips. The Pro account has even lower spreads starting from 0.5 pips. The most versatile is the Zero account, which offers spreads from zero pips on forex and gold trading, providing an entry point for cost-effective trading.

However, specific information on the trading commissions is not disclosed directly. You might need to reach out to their customer service or check thoroughly on their website for further details on this.

Trading Platforms

HFM offers multiple trading platforms including the popular MetaTrader4 and MetaTrader5 platforms as well as their proprietary HFM mobile app.

The MetaTrader4 and MetaTrader5 platforms are widely used in the industry and provide traders with access to a wide range of trading tools and indicators.

The HFM mobile app is relatively new but has an intuitive user interface and advanced charting features. However, it may have limited customization options and a limited selection of third-party plugins and add-ons.

Some traders may find the platforms too complex to use, but overall, HFM's platform dimension offers a good variety of options for traders of all skill levels.

Deposits & Withdrawals

HFM indeed provides a variety of options to make deposit and withdrawal processes simple and flexible for its customers. They accept bank transfers, major credit/debit cards (Visa & MasterCard), and several electronic payment methods such as crypto, Fasapay, Neteller, PayRedeem, Skrill, and Bitpay.

The minimum deposit or withdrawal limit is quite low, set at $5 for most payment methods, which makes it convenient for traders of all sizes.

HFM minimum deposit vs other brokers

They also ensure cost-effectiveness by not charging for most deposits and withdrawals. The processing times for transactions can vary depending upon the chosen method. Importantly, they have a system in place where withdrawals submitted before 10:00am server time are processed the same business day between 7:00am and 5:00pm.

More details can be found in the below screenshots.

Education

HFM is deeply committed to trader education and offers a comprehensive suite of educational resources for traders at all levels. They provide in-depth trading courses that cover a wide range of topics, aiming to enhance traders' knowledge and trading skills.

Their portfolio of educational resources also includes engaging videos that explain intricate trading concepts in an easy-to-understand format.

They hold webinars and seminars (upcoming), giving both novice and experienced traders the opportunity to learn first-hand from industry experts.

Additionally, HFM provides insightful podcasts featuring discussions on various trading topics.

These educational offerings are designed to help traders better understand the markets and make well-informed trading decisions.

Customer Service

HFM offers multiple avenues of customer support to ensure all client queries and concerns are attended to. The live chat feature on their platform allows for real-time assistance, alongside a contact form for more comprehensive inquiries.

They can also be reached through their phone number: +44-2030978571 or via email at support@hfm.com.

For those who prefer social media interactions, they have an active presence on Facebook, Twitter, Telegram, Instagram, YouTube, and LinkedIn where they post regular updates and users can interact with them.

Lastly, for common questions, their FAQ section could be of help as it covers a range of general queries.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

Overview of Grand Capital

Grand Capital Holdings Limited, headquartered in Hong Kong, operates as a financial services provider encompassing two wholly-owned subsidiaries: Grand Capital Securities Limited and Grand Capital Futures Limited. These entities offer a broad spectrum of financial services to a diverse clientele, including individuals, corporations, and institutions. Services provided by Grand Capital encompass brokerage services, wealth management, asset management, and institutional services. These services facilitate access to a variety of financial markets and instruments, allowing clients to engage in trading activities across a range of asset classes. Additionally, the company provides a selection of trading platforms to cater to different trading preferences, ensuring accessibility and convenience for its clientele.

Is Grand Capital legit or a scam？

Grand Capital, operating under the entity Grand Capital Futures Limited in Hong Kong, is a legitimate broker in the context of its regulatory status. It is regulated by the Securities and Futures Commission (SFC) of Hong Kong, a reputable regulatory authority known for its stringent oversight of financial institutions. Grand Capital holds a valid license for “Dealing in futures contracts” with License No. BOM175, issued by the SFC, and this license was effective from October 10, 2019.

The fact that Grand Capital is regulated by the SFC and holds a valid license indicates that it has met the regulatory requirements and standards set by the regulatory authority. This regulatory oversight provides a level of assurance to clients that the broker operates within the legal framework and adheres to industry regulations and standards.

Pros and Cons

Grand Capital presents a range of advantages for traders seeking financial services. Firstly, it boasts regulatory oversight by the Securities and Futures Commission (SFC) of Hong Kong, instilling confidence in clients regarding the broker's commitment to industry standards. The broker offers a diverse selection of financial products, including securities, futures, stock options, and fixed income, allowing clients to diversify their portfolios. Grand Capital prioritizes accessibility by providing trading platforms for desktop, web, and mobile devices, accommodating traders with varying preferences. Additionally, the inclusion of wealth management services and a physical office presence in Hong Kong enhances the overall client experience.

However, several considerations must be kept in mind. The lack of fee transparency could result in unexpected costs for traders, impacting their overall trading experience. Grand Capital's limited educational resources might hinder traders from developing essential skills and knowledge. Furthermore, unclear deposit and withdrawal information may create inconvenience and uncertainty, and the absence of disclosed spread details leaves traders unaware of potential trading costs. Lastly, the dependency on the Grand Authenticator app for Two-Factor Authentication may not align with all clients' preferences or accessibility needs.

Products

Grand Capital offers a diverse array of financial products, catering to a wide spectrum of investment strategies and preferences. One of its core offerings is securities trading, providing clients with access to global stock markets in over 20 countries, including major exchanges like NYSE, NASDAQ, and more. Investors can engage in the trading of listed stocks, equities, ETFs, REITs, derivative warrants, inline warrants, CBBCs, and fixed-income products. This expansive range allows clients to diversify their portfolios across international markets and asset classes, aligning with their investment goals and risk tolerance.

Furthermore, Grand Capital provides futures trading opportunities, empowering self-directed investors to participate in futures and options on futures contracts. These include equity, foreign exchange, commodities, interest rates, and single stock futures products. The inclusion of stock options and fixed-income products further enhances the depth of Grand Capital's product offerings, giving clients the tools and opportunities to explore various trading strategies and achieve their financial objectives.

Services

Grand Capital offers a wide range of financial services to meet the diverse needs of its clients, making it a versatile player in the financial industry. The company provides brokerage services, enabling clients to access global markets and trade a variety of financial instruments. Whether for individual or institutional investors, Grand Capital's brokerage services offer a gateway to international markets, facilitating portfolio diversification and investment opportunities.

In addition to traditional brokerage, Grand Capital offers comprehensive wealth management and asset management services. Clients can leverage the expertise of the firm's professionals to create tailored investment strategies that align with their financial goals. The inclusion of institutional services and fund set-up services further underscores Grand Capital's commitment to serving a wide range of clients, including institutional investors and fund managers. The firm's global markets multi-asset approach allows clients to explore opportunities across various asset classes and regions, providing a holistic and diversified approach to investment and wealth management.

Account Types

Grand Capital offers a versatile range of account types to accommodate the diverse needs of its clients. For individual investors, the firm provides both securities accounts, which can be further categorized into cash or margin accounts, and futures and options accounts. These options empower investors to choose the account type that aligns with their risk tolerance and trading preferences. Additionally, Grand Capital caters to clients interested in stock options trading, providing a dedicated account type for this purpose.

For more sophisticated investors seeking professional portfolio management, Grand Capital offers asset management accounts. These accounts allow clients to leverage the expertise of professional fund managers to achieve their investment goals. Furthermore, the firm extends its services to high-net-worth individuals through private banking accounts, ensuring personalized financial solutions and a tailored approach to wealth management. Grand Capital's diverse account offerings reflect its commitment to providing a comprehensive suite of options to cater to the unique financial objectives and preferences of its clientele.

How to open an account in Grand Capital？

To open an account with Grand Capital online, the process is straightforward and can be completed in a few simple steps:

1. Go to www.grandch.com and navigate to the account opening section.

2. Select the type of account you wish to open, such as an individual or corporate account.

3. Fill out the online application form with your personal information, financial details, and other required information.

4. Upload the necessary identification and verification documents as specified by Grand Capital.

5. Double-check the provided information, agree to the terms and conditions, and submit your application.

6. Grand Capital's team will review your application and notify you once your account is approved and ready for trading.

Alternatively, clients can opt for an in-person account opening by scheduling a visit to Grand Capital's offices, where experienced staff will assist with the process. Additionally, for those who prefer to open an account by mail, Grand Capital can send the relevant account opening documents upon request, which can then be completed and sent back to the office for processing. These alternative methods provide flexibility to clients in choosing the most convenient way to open their accounts with Grand Capital.

Spread and Commission Fees

Grand Capital's lack of disclosure regarding fees or spreads associated with trading activities may present challenges for traders in assessing the true cost of their trades. Without clear information on fees, commissions, or spreads, clients may find it difficult to accurately calculate their trading expenses, potentially leading to unexpected costs that can impact overall profitability. Transparency in fee structures is crucial for traders to make informed decisions and manage their trading costs effectively. Therefore, prospective clients should exercise caution and seek clarity on fee-related information before engaging in trading activities with Grand Capital.

Trading Platform

Grand Capital offers a robust and versatile trading platform that caters to the needs of both securities and futures traders. Clients can access a range of platforms, including iTrade and WebTrade for online trading, as well as desktop applications for a more comprehensive trading experience. Notably, Grand Capital provides mobile trading options through the Play Store and App Store, offering basic and advanced versions of their trading platform, ensuring accessibility for traders on the go. This multiplatform availability allows traders to conveniently access their account balances, positions, market data, and other essential information from various devices, enhancing flexibility and convenience in their trading activities.

In addition to its trading platforms, Grand Capital offers the Grand Authenticator app, which serves as a Two-Factor Authentication (2FA) solution. This app adds an extra layer of security to clients' accounts, helping protect against unauthorized access. Users can easily download the app for both iOS and Android devices, ensuring their account security while trading. By implementing 2FA through the Grand Authenticator app, clients can benefit from enhanced peace of mind and safeguard their trading accounts from potential security breaches.

Deposit & Withdrawal

Grand Capital offers several methods for deposits and withdrawals, including bank transfers, cheques, and overseas remittances. Clients can choose the option that aligns with their preferences and location. Bank transfers provide a secure and direct way to move funds to and from their trading accounts. However, it's important to note that fees may apply for these transactions, and the exact charges may vary depending on the bank and location. Additionally, the processing time for bank transfers can vary, ranging from a few business days to potentially longer for international transfers.

Clients opting for cheque deposits or overseas remittances should also be aware of potential fees and processing times associated with these methods. It's essential for traders to review the broker's fee schedule and terms for each transaction method to make informed decisions regarding their deposits and withdrawals, as fees and processing times can impact the overall cost and speed of accessing their funds.

Customer Support

Grand Capital's commitment to customer support is evident through its accessible contact information and dedicated service channels. Clients can reach out to the company through various means, including telephone support via the provided contact number, ensuring direct and immediate assistance. Additionally, clients can utilize the provided email address to contact the customer support team, offering a convenient way to seek assistance, address inquiries, or resolve any issues.

The company's physical presence at its Hong Kong office further underscores its dedication to customer service. Grand Capital's central office location in Hong Kong enhances accessibility for clients who prefer in-person consultations or support. Overall, Grand Capital's multi-channel customer support approach demonstrates its commitment to providing responsive and accessible assistance to its clientele, contributing to a positive trading experience.

Educational Resources

The absence of educational resources in Grand Capital could hinder traders, especially newcomers, from acquiring the knowledge and skills necessary for effective trading. Without access to tutorials, webinars, and trading guides, they may face increased risks, potential losses, and limited opportunities for skill development, making it less attractive for those seeking comprehensive support and guidance in trading.

Conclusion

In summary, Grand Capital is a Hong Kong-based financial services firm with a diverse range of offerings for traders and investors. It provides access to global financial markets, including securities, futures, stock options, and fixed-income products, catering to a wide range of investment preferences. The broker offers multi-platform accessibility, regulatory oversight by the SFC, wealth management services, and a physical office presence in Hong Kong for client convenience.

However, concerns arise due to the lack of fee transparency, limited educational resources, and unclear information regarding deposit and withdrawal methods. Traders should exercise caution and seek comprehensive information before engaging with this broker to ensure they align with their specific trading needs and preferences.

FAQs

Q: Is Grand Capital regulated？

A: Yes, Grand Capital is regulated by the Securities and Futures Commission (SFC) of Hong Kong, providing regulatory oversight.

Q: What financial products does Grand Capital offer？

A: Grand Capital offers a diverse range of products, including securities, futures, stock options, and fixed-income instruments.

Q: How can I contact Grand Capital's customer support？

A: You can reach Grand Capital's customer support through phone at +852 3891 9888 or via email at cs@grandch.com.

Q: What trading platforms are available at Grand Capital？

A: Grand Capital offers multiple trading platforms, including desktop, web, and mobile options to suit different preferences.

Q: What payment methods are accepted for deposits and withdrawals？

A: Grand Capital facilitates deposits and withdrawals through bank transfers, cheques, and overseas remittances, although specific fees and processing times may apply.