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Hantec , CMCMarkets Broker Comparison

Do you want to know which is the better broker between Hantec and CMCMarkets ?

In the table below, you can compare the features of Hantec , CMCMarkets side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
Hantec
8.61
Regulated
Under guarantee
15-20 years
ASIC,VFSC
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CMCMarkets
7.8
Regulated
Under guarantee
Above 20 years
FCA,FCA,FMA,BaFin,AMF,IIROC,MAS,ASIC,BaFin
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Next Generation
Forex, stocks, stock indexes, commodities, bonds, CFDs
no minimum deposit requirement
500:1
Currency pairs 0.7 pips, gold0.3 US dollars, crude oil 0.03 US dollars
0.00
floating
0.01 lot
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Hantec 、 CMCMarkets BrokersRelevant information

Hantec 、 CMCMarkets BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of hantec, cmc-markets lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

hantec

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Hantec Review Summary in 10 Points
Founded 1990
Registered Country/Region Australia
Regulation ASIC, VFSC (offshore)
Market Instruments Forex, Commodities, Stocks & Indices
Demo Account Available
Leverage 1:400
EUR/USD Spread 0.6 pips
Trading Platforms MT4
Minimum deposit $0
Customer Support 24/5 live chat, email

What is Hantec?

Hantec is a brokerage firm that provides online trading services for various financial instruments, including forex, stocks, indices, CFDs, and commodities. The company was founded in 1990 and is headquartered in Hong Kong, with additional offices in mainland China, Taiwan, and the United Kingdom. Hantec is regulated by the Australian Securities & Investments Commission (ASIC) and is also offshore regulated by the Vanuatu Financial Services Commission (VFSC). The company offers various account types and MT4 trading platform, as well as educational resources and 24-hour customer support services.

Hantec's home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

When it comes to brokers, Hantec Markets stands out as a well-established, reliable option. It is regulated by Australia Securities & Investment Commission (ASIC). The site facilitates trade in a wide variety of instruments. Customized offering that includes the industry-standard MT4 trading platform, extensive educational resources, and in-depth market analysis suitable for both novices and seasoned traders.

However, the lack of transparency on trading conditions and deposit/withdrawal, as well as reports of withdrawal issues in the past, are potential drawbacks to consider. Ultimately, it is important for traders to thoroughly research and evaluate any potential broker before investing their funds.

Pros Cons
• ASIC Regulation • Offshore regulated by VFSC
Wide range of trading assets • Clients from USA, Canada, Hong Kong, Macau, Iran and North Korea are not accepted
• Free demo account • Reports of difficulty with withdrawals
• Low spreads • Limited information on trading conditions and deposit/withdrawal
• No minimum deposit requirement
• MT4 supported
• Rich educational resources
• Provides 24-hour customer support

Is Hantec Safe or Scam?

Being regulated by Australia Securities & Investment Commission (ASIC, License No. 326907) and offshore regulated by Vanuatu Financial Services Commission (VFSC, License No. 40318), Hantec appears to be a legitimate broker which has been in operation for several years. However, it's important to note that offshore regulation may not provide the same level of protection as other major regulatory bodies. It is also important to exercise caution and do thorough research before investing with any broker.

Market Instruments

The main financial instruments offered by Hantec to investors are Forex, Stocks, Indices, CFDs, and Commodities. Forex trading is available in major, minor, and exotic currency pairs. Investors can also trade Stocks from some of the largest corporations in the world. Hantec offers CFDs on Indices and precious metals such as Gold and Silver, as well as energy commodities such as Brent and WTI crude oil. Overall, Hantec offers a diverse range of financial instruments to its clients to trade on its platform.

Market Instruments

EURUSD, buy at 1.09721 and sell at 1.09715, calculate the spread

Accounts

Hantec offers demo accounts to new traders who want to practice trading without risking their own money. The demo account is free for 30 days and comes with $50,000 in virtual funds to help traders get familiar with the platform and practice their strategies.

On the other hand, live accounts are designed for experienced traders who want to trade with real money. It seems that only one Standard live account type offered, but there is no minimum deposit requirement.

Account Types

Leverage

Hantec offers leverage up to 1:400, which is a high level of leverage compared to some other brokers. This means that traders can open larger positions with a smaller amount of capital, which can potentially lead to higher profits.

However, it is important to keep in mind that higher leverage also increases the potential risks and losses. Traders should ensure they have a good understanding of the risks involved in trading with high leverage and use risk management tools such as stop loss orders to help limit their potential losses.

Spreads & Commissions

While Hantec's website does not provide specific information about spreads and commissions, it is possible to calculate the spread for the EUR/USD pair based on the market instruments offered. The calculated spread is 0.6 pips, which is considered relatively low compared to other brokers in the industry.

It is important for potential investors to consider that the lack of transparency on spreads and commissions may be a red flag and they should inquire about these fees before deciding to open an account with Hantec.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
Hantec 0.6 pips Not disclosed
AETOS 1.8 pips No commission
Darwinex 0.5 pips $6 per lot
Equiti 0.6 pips Not disclosed

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Hantec offers the widely popular MetaTrader 4 (MT4) platform for both PC and mobile. The MT4 platform offers advanced charting and analysis tools, customizable indicators, and a variety of order types to cater to the trading strategies of different traders. The platform also supports automated trading through the use of Expert Advisors (EAs) and offers a user-friendly interface that is easy to navigate. The mobile version of the MT4 platform allows traders to access their accounts and trade on-the-go, providing flexibility and convenience.

MT4

Overall, the MT4 platform is a reliable and robust trading platform that is well-suited for traders of all levels of experience.

See the trading platform comparison table below:

Broker Trading Platforms
Hantec MT4
AETOS MT4
Darwinex MT4
Equiti MT4, EquitiGO app

Note: Some brokers may offer additional trading platforms not listed in this table.

Deposits & Withdrawals

Hantec offers online payment platforms that allow customers to deposit funds using a bank card or credit card with the UnionPay logo. However, customers must have gone through the necessary formalities for online transfer business at the card-issuing bank.

Hantec minimum deposit vs other brokers

Hantec Most other
Minimum Deposit $0 $100

To withdraw funds, customers must have a transaction margin equal to or greater than 50% of their total deposit. If not, Hantec will charge a 5% administrative fee. The withdrawal processing takes 2-5 working days depending on the bank.

See the deposit/withdrawal fee comparison table below:

Broker Deposit Fees Withdrawal Fees
Hantec N/A N/A
AETOS Free $5 for bank transfer, free for others
Darwinex Free free for first monthly withdrawal, then $1 per withdrawal
Equiti Free free for debit/credit card, $15 for bank transfer

Customer Service

You can reach out to Hantec Markets' support staff 24/5 via a variety of channels, including live chat, email, phone callback, and an FAQ section. The service is available during business hours from 8:00 a.m. on Monday to 7:00 a.m. on Saturday, Beijing Time. The FAQ section covers a range of topics, providing customers with helpful answers to common questions. Additionally, customers can follow Hantec on LinkedIn for updates and news.

Customer Service
FAQ

Overall, Hantec appears to prioritize customer service and provides multiple ways for customers to seek help or information.

Pros Cons
• 24-hour customer support via live chat • No 24/7 support
• Callback service available upon request • No phone support
• Comprehensive FAQ section available • Limited social networks support

Note: This table is based on publicly available information and may not reflect the complete picture of Hantec's customer service. It is always recommended to conduct further research and due diligence before choosing a broker.

User Exposure on WikiFX

As with any investment, it's important to exercise caution when choosing a broker, including Hantec. While there have been some reports of difficulties with withdrawals, these issues appear to have been resolved. It's important to do your research and take precautions when investing. You can use our platform to access information about brokers before making a decision. If you encounter fraudulent brokers or have been a victim of one, please report it in the Exposure section. Our team of experts will do everything possible to help resolve the problem for you.

User Exposure on WikiFX

Education

Hantec's education section offers a wealth of resources for investors, providing them with the knowledge they need to make informed trading decisions. The free resources include detailed e-books on foreign exchange, daily/weekly marketing research reports, and a financial calendar to help investors stay up to date on market events. Hantec also offers professional market analysis, online foreign exchange courses, and webinars, which can be a great way for traders of all levels to improve their skills and knowledge. With Hantec's education resources, investors can learn how to navigate the markets, develop trading strategies, and make informed investment decisions.

Conclusion

In total, Hantec is a well-regulated broker that offers a range of financial instruments and MT4 trading platform, as well as rich educational resources for traders of all levels. The broker's leverage options are attractive, but caution should be exercised due to reports of hard-to-withdraw funds. Overall, Hantec is a reputable broker with both positive and negative aspects, and investors should carefully consider their needs and preferences before opening an account.

Frequently Asked Questions (FAQs)

Q 1: Is Hantec regulated?
A 1: Yes. It is regulated by Australia Securities & Investment Commission (ASIC) and offshore regulated by Vanuatu Financial Services Commission (VFSC).
Q 2: At Hantec, are there any regional restrictions for traders?
A 2: Yes. Hantec does not offer its services to residents of certain jurisdictions including USA, Canada, Hong Kong, Macau, Iran and North Korea.
Q 3: Does Hantec offer demo accounts?
A 3: Yes.
Q 4: Does Hantec offer the industry-standard MT4 & MT5?
A 4: Yes. It supports MT4.
Q 5: What is the minimum deposit for Hantec?
A 5: There is no minimum initial deposit requirement.
Q 6: Is Hantec a good broker for beginners?
A 6: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.
cmc-markets
Registered in Australia
Regulated by FCA, FMA, MAS, IIROC
Year(s) of establishment Above 20 years
Trading instruments forex, indices, commodities, cryptos and stocks, treasuries, ETFs
Minimum Initial Deposit $0
Demo account Yes
Maximum Leverage Information not available
Minimum spread 0.7 pips onwards for EURUSD
Trading platform MT4 and its own platform CMC Markets Invest.
Deposit and withdrawal method POLi, PayPal, credit and debit card, plus bank transfers. No cash or cheque.
Customer Service 24/5, phone number, address, live chat, social medias
Fraud Complaints Exposure No for now

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of CMCMarkets

Pros of CMCMarkets:

  • Regulatory Compliance: Being registered in Australia and regulated by reputable authorities like FCA, FMA, MAS, and IIROC, CMCMarkets provides a sense of trust and security for traders.

  • Wide Range of Trading Instruments: With access to forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs, CMCMarkets offers a diverse portfolio for traders to choose from.

  • Flexible Account Options: CMCMarkets provides a variety of account types, including standard and alpha accounts, catering to different trading preferences and experience levels.

  • Free Demo Account: The availability of a free demo account allows traders to practice and familiarize themselves with the platform before risking real money.

  • Multiple Trading Platforms: CMCMarkets supports the widely used MT4 platform, known for its advanced features, as well as their proprietary platform CMC Markets Invest, offering versatility for traders.

  • Educational Resources: The company offers a comprehensive range of educational resources such as video tutorials, glossary, webinars, eBooks, podcasts, and news analysis to help traders enhance their knowledge and skills.

  • Customer Support: CMCMarkets provides 24/5 customer support through various channels, including phone, live chat, and social media platforms, ensuring prompt assistance and resolving queries effectively.

Cons of CMCMarkets:

  • Maximum Leverage Unknown: The lack of information regarding the maximum leverage offered by CMCMarkets can be a limitation for traders who rely on leverage as a trading strategy.

  • Limited Information on Spreads and Commissions: The absence of detailed information about spreads and commissions may make it challenging for traders to accurately assess the cost of trading on the platform.

  • Dormancy Fee: CMCMarkets charges a dormancy fee if there is no trading activity for 12 months, which may pose an additional cost for inactive accounts.

  • Merchant Fees for Deposits: Deposits made via credit or debit cards attract merchant fees, which can add to the overall transaction costs for traders.

  • Withdrawal Restrictions: The limitation on withdrawing funds only up to the initial deposit amount on the registered card may restrict traders' flexibility in managing their funds.

  • Limited Availability of Information on Leverage, Deposits, and Withdrawals: The provided information lacks specific details regarding leverage options, minimum deposit requirements, and withdrawal processing times, which may require traders to seek additional clarification.

What type of broker is CMCMarkets?

Advantages Disadvantages
CMCMarkets offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, CMCMarkets has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

CMCMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, CMCMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that CMCMarkets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with CMCMarkets or any other MM broker.

General information and regulation of CMCMarkets

CMCMarkets is an established brokerage firm registered in Australia and regulated by FCA, FMA, MAS, and IIROC. With over 20 years of experience, they offer a wide range of trading instruments including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. Traders can access their services through the popular MT4 platform as well as CMC Markets Invest. CMCMarkets provides a flexible account structure with no minimum initial deposit requirement and offers a free demo account for practice trading. They have a strong customer support system, available 24/5, and provide various educational resources to assist traders in their financial journey.

In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

General information

Market instruments

CMC Markets provides a diverse range of trading instruments to cater to the needs of different traders. With CFD trading, users have the flexibility to go long or short on a variety of assets including forex, indices, commodities, and cryptocurrencies. This allows traders to profit from both rising and falling markets, maximizing their trading opportunities. In addition, CMC Markets offers share investing, enabling users to buy and sell shares and securities across 16 markets. This allows for a comprehensive portfolio diversification and investment in different sectors and industries. Furthermore, CMC Markets provides access to treasuries and ETFs, allowing traders to trade and invest in these financial instruments.

 trading instruments

Spreads and commissions for trading with CMCMarkets

Advantages Disadvantages
Competitive spreads for major currency pairs. Spreads are indicative and may vary in volatile market conditions.
Transparent commission structure for specific instruments. Commissions apply to certain markets, which may increase trading costs.
Clear information on minimum commission charges. Dormancy fee charged for accounts with no trading activity for 12 months.
Dormancy fee based on account currency, providing clarity for users. Dormancy fee may be considered a disadvantage for inactive traders.
Wide range of country-specific commission charges. Commissions vary depending on the country/market, potentially impacting trading costs.

CMC Markets offers competitive spreads for major currency pairs, with a live spread form indicating indicative prices. However, it's important to note that spreads may vary, especially during volatile market conditions. The company adopts a transparent commission structure, with commissions varying depending on the specific instruments traded. Traders can refer to the provided information to determine the commission charges applicable to their trades. It is worth mentioning that commissions are subject to minimum charge requirements, such as the minimum commission charge of US$10 for US shares. Additionally, CMC Markets implements a dormancy fee for accounts with no trading activity for 12 consecutive months, based on the account currency. While this fee promotes account activity, traders who remain inactive may incur additional costs. Traders should carefully consider these factors and evaluate their trading strategies to effectively manage spreads, commissions, and other associated costs.

Account currency Monthly inactivity fee
AUD 15
USD 15
HKD 100
Country/market Commission charge Minimum commission charge
Australia 0.09% AUD 7.00
UK 0.08% GBP 9.00
US 2 cents per unit USD 10.00
Austria 0.08% EUR 9.00
Belgium 0.10% EUR 9.00
Denmark 0.08% DKK 90.00
Finland 0.08% EUR 9.00
France 0.06% EUR 5.00
competitive spreads

Trading accounts available in CMCMarkets

Advantages Disadvantages
Two live account options: Standard and Alpha. Different account types may have varying features and requirements.
Standard account offers zero brokerage fee for the first buy order up to $1,000. Alpha account may have higher brokerage fees for certain buy and sell orders.
Alpha account provides lower brokerage fees for most buy and sell orders. Alpha account may have specific eligibility criteria or minimum balance requirements.
Flexibility to choose an account type based on individual trading preferences. Different account types may have different access to certain features or trading tools.
Demo account available, allowing users to practice and familiarize themselves with the platform. Account types may have specific terms and conditions, which traders should review before choosing.

CMC Markets offers two live account types, Standard and Alpha, providing traders with options that suit their individual needs. The Standard account offers a unique advantage by providing zero brokerage fee for the first buy order up to $1,000. This feature allows traders to make their initial investment without incurring any brokerage costs. On the other hand, the Alpha account offers lower brokerage fees for most buy and sell orders, providing cost-saving opportunities for active traders. It is important to note that different account types may have specific eligibility criteria or minimum balance requirements, and traders should consider these factors when choosing an account type. Additionally, CMC Markets provides a free demo account, enabling traders to practice and familiarize themselves with the platform before opening a live account. Traders have the flexibility to select the account type that aligns with their trading preferences, taking advantage of the benefits offered by each option. It's recommended to review the terms and conditions associated with each account type to ensure a comprehensive understanding of the features, costs, and available support.

live account types

Trading platform(s) that CMCMarkets offers

Advantages Disadvantages
MT4 platform widely recognized and popular. CMC Markets Invest may have a learning curve.
Access to a wide range of technical indicators and automated trading tools. Limited features compared to CMC Markets Invest.
CMC Markets Invest offers a proprietary platform. Smaller community and fewer third-party plugins compared to MT4.
Seamless integration with other CMC Markets services and features. Compatibility limitations with certain operating systems or devices.
User-friendly interface and intuitive navigation. MT4 platform may require technical knowledge for advanced customization.
Access to a wide range of trading instruments and market analysis tools. Less frequent updates or improvements compared to CMC Markets Invest.

CMC Markets provides traders with two platform options: MT4 and CMC Markets Invest. MT4 is a widely recognized and popular trading platform known for its extensive range of technical indicators and automated trading tools. It offers a user-friendly interface and provides access to a diverse set of features. On the other hand, CMC Markets Invest is a proprietary platform specifically designed for CMC Markets clients. It offers seamless integration with other CMC Markets services and features, providing a cohesive trading experience. While MT4 has a larger community and third-party plugins, CMC Markets Invest may have a learning curve for new users and a smaller community. Traders can choose the platform that suits their preferences, whether they prefer the familiarity and customization options of MT4 or the integrated features of CMC Markets Invest.

platform options

Maximum leverage of CMCMarkets

The maximum leverage offered by CMCMarkets is currently unknown. While leverage can provide traders with several advantages, such as greater trading flexibility, potential for higher profits, increased market access, and enhanced trading opportunities, it also comes with certain disadvantages. One of the primary disadvantages is the increased risk exposure, as leverage magnifies both gains and losses. Traders need to exercise caution and implement proper risk management strategies to avoid significant losses. Additionally, the use of leverage requires a good understanding of the market and trading principles to make informed decisions. It's important to note that the lack of information regarding the maximum leverage offered by CMCMarkets may make it difficult for traders to assess the level of risk involved in their trading activities.

Deposit and Withdrawal: methods and fees

Advantages Disadvantages
Multiple funding options (credit/debit cards, bank transfers) Charges for credit card payments (1%) and debit card payments (0.6%)
Convenient online withdrawal process Additional charges for bank transfers from outside Australia
Ability to withdraw funds to registered credit/debit cards Limited withdrawal amount to initial deposit
Withdrawal requests processed quickly Possible requirement for additional information/proof of identity
Secure withdrawal process

The dimension of deposits and withdrawals with CMCMarkets offers several advantages and a few considerations to keep in mind. One of the advantages is the variety of funding options available, including credit/debit cards and bank transfers. The online withdrawal process is convenient, and funds can be withdrawn to registered credit/debit cards. Withdrawal requests are typically processed quickly, ensuring prompt access to funds. Additionally, the overall process is secure to safeguard user transactions. However, it's important to note that there are charges associated with credit card (1%) and debit card (0.6%) payments. Additional charges may apply for bank transfers from outside Australia. Moreover, withdrawals are limited to the initial deposit amount on the registered card, and there may be a requirement for additional information or proof of identity. Despite these considerations, the deposits and withdrawals dimension of CMCMarkets provides flexibility and efficiency for users managing their trading accounts.

deposits and withdrawals

Educational resources in CMCMarkets

Advantages Disadvantages
1. Wide range of educational resources available 1. Some resources may require additional fees or charges
2. Diverse formats including videos, webinars, eBooks, etc. 2. Information overload can be overwhelming for beginners
3. Official YouTube channel for additional video content 3. Lack of personalized guidance or mentorship
4. Comprehensive resources such as glossary and FAQ 4. Quality of educational content may vary
5. News and analysis provide up-to-date market insights 5. Self-directed learning requires discipline and effort
6. Accessible for users to enhance their knowledge

The educational resources dimension at CMCMarkets offers a range of advantages to traders and investors. They provide a wide variety of educational materials, including videos, webinars, eBooks, podcasts, news, analysis, guides, and more. The availability of different formats ensures that users can choose the learning style that suits them best. Additionally, CMCMarkets has an official YouTube channel where users can find additional video content. The comprehensive resources, such as the glossary and FAQ section, help users understand key concepts and terms. The inclusion of news and analysis keeps users informed about market developments. Overall, these educational resources are easily accessible and can greatly enhance users' knowledge and understanding of the financial markets.

You may also visit their official YouTube channel to watch more videos. Here is a video about some basic knowledge that every trader should know.

educational resources

Customer service of CMCMarkets

Advantages Disadvantages
1. 24/5 contact availability for customer support 1. Limited customer support availability on weekends
2. Dedicated phone lines for CFD and Share Trading inquiries 2. Potential waiting times to reach a customer support agent
3. Multiple channels of communication (phone, social media) 3. Lack of 24/7 customer support
4. Convenient customer service hours for Share Trading 4. Language limitations may exist for non-English speaking users
5. Physical office address provides a sense of trust and security
6. Active presence on popular social media platforms

The customer care dimension at CMCMarkets offers several advantages to users. Firstly, they provide 24/5 contact availability, ensuring that customers can reach out for support during weekdays. The dedicated phone lines for CFD and Share Trading inquiries allow for specialized assistance in each area. Multiple communication channels, including phone, social media platforms like Facebook, Twitter, LinkedIn, and YouTube, offer users flexibility in choosing their preferred method of contact. The convenient customer service hours for Share Trading align with market opening hours, enabling timely assistance. Additionally, the physical office address in Sydney provides customers with a sense of trust and security. CMCMarkets' active presence on popular social media platforms allows users to stay updated and engaged. However, it's important to note that there may be limitations to customer support availability on weekends and potential waiting times to connect with a representative.

customer care dimension

Conclusion

In conclusion, CMCMarkets is an Australia-registered company that has established itself as a reputable and regulated broker in the financial industry. With over 20 years of experience, they offer a wide range of trading instruments, including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. Traders have the flexibility to choose from different account types and access their platform through MT4 or their proprietary platform, CMC Markets Invest. The availability of a free demo account and extensive educational resources further enhance the trading experience for both novice and experienced traders. Customer support is readily available through various channels, ensuring prompt assistance and resolving queries effectively. However, the lack of information on maximum leverage, detailed spreads and commissions, as well as certain fees like the dormancy fee and merchant fees for deposits, could be considered as limitations. Despite these drawbacks, CMCMarkets' strong regulatory compliance, diverse trading offerings, and commitment to providing educational resources contribute to its appeal as a trusted brokerage firm. Traders should conduct thorough research and consider their individual needs before deciding to engage with CMCMarkets or any other broker.

Frequently asked questions about CMCMarkets

  • Question: How can I fund my CMCMarkets account?

  • Answer: You can fund your CMCMarkets account by using a credit or debit card or by transferring funds from your bank account. Please note that third-party payments are not accepted, and additional charges may apply for bank transfers from outside of Australia.

  • Question: What are the trading platforms offered by CMCMarkets?

  • Answer: CMCMarkets provides two trading platforms: MT4 and their own platform called CMC Markets Invest. These platforms offer a range of features and tools to support your trading activities.

  • Question: Is there a minimum initial deposit required to open an account with CMCMarkets?

  • Answer: No, CMCMarkets does not require a minimum initial deposit. You can start trading with any amount you are comfortable with.

  • Question: Does CMCMarkets offer a demo account?

  • Answer: Yes, CMCMarkets provides a free demo account that allows you to practice trading with virtual funds. It's a great way to familiarize yourself with the platform and test your trading strategies without risking real money.

  • Question: How can I contact customer support at CMCMarkets?

  • Answer: You can contact CMCMarkets' customer support team by calling their phone number 1300 303 888. They are available 24/5 for CFD inquiries and have specific hours for Share Trading inquiries. You can also reach out to them through their official social media channels or visit their office in Sydney, Australia.

  • Question: What are the trading instruments available on CMCMarkets?

  • Answer: CMCMarkets offers a wide range of trading instruments, including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. This provides you with various options to diversify your trading portfolio.

  • Question: Does CMCMarkets charge any fees for deposits or withdrawals?

  • Answer: CMCMarkets does not charge any fees for deposit or withdrawal operations. However, please note that payment systems may have their own fees, and internal currency conversion rates may apply.

Are the transaction costs and expenses of hantec, cmc-markets lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive hantec and cmc-markets are, we first considered common fees for standard accounts. On hantec, the average spread for the EUR/USD currency pair is -- pips, while on cmc-markets the spread is Currency pairs 0.7 pips, gold0.3 US dollars, crude oil 0.03 US dollars.

Which broker between hantec, cmc-markets is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

hantec is regulated by ASIC,VFSC. cmc-markets is regulated by FCA,FCA,FMA,BaFin,AMF,IIROC,MAS,ASIC,BaFin.

Which broker between hantec, cmc-markets provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

hantec provides trading platform including -- and trading variety including --. cmc-markets provides trading platform including Next Generation and trading variety including Forex, stocks, stock indexes, commodities, bonds, CFDs.

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