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FOREX.com , capital.com Broker Comparison

Do you want to know which is the better broker between FOREX.com and capital.com ?

In the table below, you can compare the features of FOREX.com , capital.com side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
FOREX.com
8.45
Domestic Regulation
Under guarantee
15-20 years
ASIC,FCA,FSA,NFA,IIROC,MAS
--
AAA
AA
373.5
189
189
189
1857
1770
1857
AA

EURUSD: -0.1

XAUUSD: 0.1

28
-2
28
C
14.7 USD/Lot
47.4 USD/Lot
AAA

Long: -1.32

Short: -0.49

Long: -5.4

Short: -0.68

AAA
0.2
52.1
STP PRO,COMMISSION,Standard
60 currency pairs Gold & silver
$25,000
--
--
0.00
--
--
--
capital.com
7.65
Regulated
Under guarantee
5-10 years
ASIC,CYSEC,FCA,NBRB,FSA
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
Premier account,Plus Account
--
$10,000
up to 30:1
--
0.00
--
--
--

FOREX.com 、 capital.com BrokersRelevant information

capital.com BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of forex-com, capital-com lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

forex-com

Let's start here:

Forex.com is a major player in forex trading, providing various options including currencies, commodities, indices, and cryptocurrencies. Their platforms, like the popular MetaTrader 4, are available worldwide to meet different trader preferences. Backed by robust regulation and a strong focus on security, Forex.com is a favored choice for professionals looking for an all-encompassing trading experience. Now, let's delve deeper to verify if Forex.com lives up to its reputation.

Quick Forex.com Review in 10 Key Points
Registered in USA
Regulated by FCA (UK), IIROC (Canada), NFA(USA), ASIC (Australia), and CySEC (Cyprus), MAS ( Singapore), CIMA ( Cayman Islands)
Year(s) of incorporation More than 20 years
Market instruments currency pairs, precious metals, energies, indices, bonds, cryptocurrencies and equities
Minimum initial deposit $100
Maximum leverage Variant
Minimum spread Floating
Trading platform Forex.com and MT5
Deposit and withdrawal methods credit card (Visa, Mastercard, Maestro), bank wire transfer, Skrill and Neteller
Customer Service E-mail address/live chat

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of Forex.com

Pros Cons
  • Well-regulated
  • Less user-friendly for novice traders
  • Wide variety of investment products
  • An inactivity fee applied after 12 months of no account activity
  • Advanced trading tools
  • High stock trading fees
  • Low forex fees, no fx commissions
  • Multiple trading platforms available
  • Decent customer service
  • Negtive balance protection

What is Forex.com?

Forex.com is one of the most respected and trusted forex brokers in the foreign exchange trading industry. Founded in 2001, Forex.com is a global company licensed and regulated by several reputable regulatory authorities, including ASIC in Australia, FCA in the United Kingdom, FSA in Japan, NFA in the United States, IIROC in Canada, CIMA in the Cayman Islands and MAS in Singapore. These regulators are known for their strict compliance and oversight requirements, which means that Forex.com is required to meet high ethical and operational standards to protect its clients and ensure the safety of their funds.

In the following article, we will analyze the characteristics of this broker in all its dimensions, offering you easy and well-organized information. If you are interested, read on.

basic-info

Broker type

Pros Cons
Offers tighter spreads Acts as counterparty in the operations of its customers
Guarantees the execution of operations under normal market conditions. There may be conflicts of interest
Can offer a greater amount of liquidity and depth in the marketplace Traders do not have direct access to the interbank market.
Offers an easy to use and customizable trading platform Traders may prefer ECN or STP brokers.

Forex.com is a worldwide forex broker offering online trading services in multiple markets, including forex, indices, commodities, cryptocurrencies and stocks.

Forex.com is a Market Maker broker, which means that it acts as a counterparty to its clients' trades, rather than sending trades to the interbank market. As such, Forex.com can offer tighter spreads and guarantee execution of trades under normal market conditions. However, some traders may prefer ECN or STP brokers, which send trades directly to the interbank market and do not act as a counterparty to their clients.

Is Forex.com legit?

Yes, Forex.com operates legally. Forex.com, a globally recognized broker, is part of an international holding company regulated by reputable authorities worldwide, including the FCA (UK), IIROC (Canada), NFA(USA), ASIC (Australia), and CySEC (Cyprus), MAS ( Singapore), CIMA ( Cayman Islands).

Regulated Country Regulated Authority Regulated Entity License Type License Number
ASIC STONEX FINANCIAL PTY LTD Market Making(MM) 345646
FCA Gain Capital UK Limited Market Making(MM) 113942
FSA GAIN Capital Japan Co., Ltd Retail Forex License 関東財務局長(金商)第291号
NFA GAIN CAPITAL GROUP LLC Market Making(MM) 0339826
IIROC GAIN Capital - FOREX.com Canada Ltd. Market Making(MM) Unreleased
CIMA GAIN Global Markets, Inc Market Making(MM) 25033
MAS STONEX FINANCIAL PTE. LTD. Retail Forex License Unreleased

Forex.com's Australian entity, STONEX FINANCIAL PTY LTD, regulated by the ASIC in Asutralia under regulatory number 345646, holding a license for Market Making(MM).

regulation

Forex.com's UK entity, Gain Capital UK Limited, regulated by tier-one regulatory FCA under regulatory number 113942, holding a license for Market Making(MM).

regulation

The entity based in Japan, GAIN Capital Japan Co., Ltd, regulated by FCA under regulatory number 関東財務局長(金商)第291号, holding a license for Retail Forex License.

regulation

GAIN CAPITAL GROUP LLC, the US entity, regulated by the NFA under regulatory number0339826, holding a license for Market Making(MM).

regulation

Candian entity, GAIN Capital - FOREX.com Canada Ltd., is regulated by the IIROC, holding a license for Market Making (MM), with license unreleased.

regulation

GAIN Global Markets, Inc, another entity in the Cayman Islands, regulated by CIMA under regulatory number 25033, holding a license for Market Making (MM).

regulation

STONEX FINANCIAL PTE. LTD., the entity in Singapore, regulated by the MAS in Singapore, holding a license for retail forex.

regulation

Market instruments

Pros Cons
It offers a wide variety of trading instruments, allowing traders to find opportunities in different markets. Offering a wide variety of trading instruments, it can be overwhelming for traders who are new to the market and do not have experience in all available markets.
Diversification of trading instruments can help traders manage the risk of their portfolios. Some trading instruments may have higher costs in terms of spreads or commissions, which may reduce the profitability of trades.
Forex.com offers a variety of market analysis and education tools to help traders make informed decisions about trading instruments. Traders may find that the variety of trading instruments may be too wide, making it difficult to identify profitable trading opportunities.

Forex.com offers a wide variety of trading instruments, including currency pairs, precious metals, indices, futures and options, stocks. Traders have a wide range of options to choose from and can find opportunities in a variety of markets.

products

Forex.com Minimum Deposit

The minimum deposit amount required to register a Forex.com Standard live trading account is $100 USD, which is quite friendly to most investors.

Here is the table showing the comparison of Forex.com minimum deposit with other brokers:

Broker Minimum Deposit
label
$100
label
$10
label
$5
label
$200

Forex.com Account Types

Pros Cons
Demo account available for risk-free practice No Islamic account offered for traders who follow Shariah law
Offers two account types to suit different trading needs The standard account has wider spreads compared to the MT5 account.
The standard account is ideal for traders looking for a wide variety of advanced charting tools and a wide selection of markets. MT5 account can be more complex for beginner traders
Both accounts offer access to Forex.com's award-winning, technologically advanced and easy-to-use trading platform. The MT5 account has a more limited selection of markets to trade compared to the standard account.
Customers can switch between the two accounts at any time to meet their business needs. The standard account does not offer multi-asset class trading, like the MT5 account.

Forex.com offers its clients two types of trading accounts: the standard account and the MT5 account. The standard account is ideal for traders looking for a wide range of advanced charting tools with more than 80 technical indicators and a wide selection of markets to trade with competitive spreads starting from 0.8 pips on the EUR/USD currency pair. In addition, this account does not charge commissions on over 300 markets. On the other hand, the MT5 account is ideal for traders looking for up-to-date tools and analysis, multi-asset class trading, expert advisors and custom indicators. Both accounts offer access to Forex.com's award-winning, technologically advanced and easy-to-use trading platform. In addition, clients can switch between the two accounts at any time to suit their trading needs.

account-types

Forex.com Demo Account

Forex.com provides beginners with demo accounts, allowing them to practice in a real trading setting without any financial risks. Demo accounts come with $50,000 in virtual funds and are active for 30 days from the time of registration. Please be aware that once this period ends, you won't be able to access the demo account with the same login details. Notably, each email address can only be used to open one demo account for each type, whether it's on FOREX.com platforms or MetaTrader.

With Forex.com demo accounts, you can enjoy the following features:

  • $50,000 virtual funds

  • Demo accounts active for 30 days

  • Access to 80+ tradable FX pairs, plus gold and silver

  • Using customizable charts

Here is the simple demo account sign-up process for you to follow:

Step 1: click the “Free Demo Account” button on the “Account” Navigation section;

demoa-acount

Step 2: Fill in your full name, email and phone number in the form, and then click “ I'm not a robot” for verification.

demo -account

Step 3: After a simple registration, you can use the demo account and start trading.

Spreads and commissions

Pros Cons
Low spreads on a wide range of instruments Spreads can be variable and can widen during periods of high volatility.
Low commissions for stock trading Forex.com is a Market Maker broker, which means that there may be a conflict of interest.
Average speed of fast execution It does not offer trading accounts with variable spreads.
Very low spreads on the EUR/USD currency pair Some traders may prefer ECN or STP brokers that send trades directly to the market.
Low spreads for spot oil trading
Low spreads for gold trading

Forex.com offers competitive spreads and low commissions on a wide range of trading instruments. Spreads for the EUR/USD currency pair start from as low as 0.018 pips, which is very low compared to other brokers. In addition, spreads for the Germany 40 and UK 100 indices start from 1 pip, and commissions for trading stocks start from 0.1%. Traders can also trade spot oil with spreads starting from 0 pips, which can be very attractive for those interested in commodity trading. In addition, the average trade execution speed on Forex.com is 0.04 seconds, which means that traders can expect fast execution of their trades. Finally, spreads for gold start as low as 0.15 cents, which can be very attractive for traders looking to trade the precious metals markets.

spread-commission

Trading Platform

Pros Cons
Forex.com's MT5 platform is fast and offers a wide range of technical analysis tools and resources. Some traders may prefer other popular platforms such as MetaTrader 4.
The MT5 platform can be customized to each trader's preferences. Traders who prefer a simpler platform may find the Forex.com platform a bit overwhelming.
The Forex.com platform is easy to use and designed to provide an intuitive trading experience. The Forex.com platform is not as advanced as MT5 and may not be suitable for more experienced traders looking for more advanced tools.

Forex.com offers its clients the MT5 trading platform, one of the most popular and advanced trading platforms on the market. MT5 is known for its fast order execution and wide range of technical analysis tools and resources. In addition, traders can customize the platform according to their needs and preferences.

In addition to MT5, Forex.com also offers its own trading platform, the Forex.com platform. This platform is easy to use and is designed to provide an intuitive and customizable trading experience. The Forex.com platform features advanced trading tools, real-time charting and a wide range of technical indicators, making it a good choice for traders of all experience levels.

trading-platform

Forex.com Margin

Margin on Forex.com is a financial requirement that traders must meet in order to maintain their open positions. The margin requirement varies by platform (FOREX.com or MetaTrader), market, asset class and position size. Each instrument on Forex.com has its own margin information that can be found on the market information sheet on the FOREX.com platforms. To calculate the margin required to open a position, simply multiply the total nominal value of the trade (quantity x instrument price) by the margin factor. Traders can use the platform's margin calculator to find out the margin required before opening a position. In addition, Forex.com allows monitoring the margin requirements of each position individually and reviewing the total margin requirement of the account through the Margin Indicator. It is important to remember that the margin requirement may change over time as market prices fluctuate.

Negative balance protection

Forex.com offers negative balance protection on all of its trading accounts. This means that clients cannot lose more money than they have in their account, providing an additional layer of security and peace of mind in trading. In the event that an extreme market situation occurs and a position moves against the client, Forex.com will automatically close the position before the account balance falls below zero. This protection helps limit risk for clients and is an important feature to consider when choosing a forex broker.

Deposit and Withdrawal

Forex.com offers several payment methods for depositing and withdrawing funds, such as credit card (Visa, Mastercard, Maestro), wire transfer, Skrill and Neteller. Deposits are processed within 24 hours, which means traders can start trading quickly. Withdrawals are also fast, usually taking 1-2 business days to process. It is important to note that Forex.com does not charge any additional fees for deposits or withdrawals, but payment service providers may impose their own fees.

deposit-withdrawal

Forex.com Education

Forex.com offers a wide variety of tools and resources to help traders make informed decisions, including technical analysis, economic calendars, real-time news, free webinars and seminars, and a free demo account to practice and improve trading skills.

educational-resources

Forex.com Customer Service

Forex.com offers exceptional customer service, with 24-hour support in multiple languages via live chat, email and address. In addition, the broker has an extensive online help center covering topics from account opening to trade execution and risk management. It also offers a news and analysis section, which includes an economic calendar and real-time market news, allowing clients to stay informed and make informed decisions. Overall, Forex.com demonstrates a strong commitment to customer satisfaction and provides all the tools necessary for traders to succeed in their trading experience.

E-mail: support@forex.com

Address: 30 Independence Blvd, Suite 300 (3rd floor), Warren, NJ 07059, USA

Conclusion

In summary, Forex.com is a well-regulated and respected broker with a wide variety of trading instruments and easy-to-use trading platforms. With its solid reputation in the industry and its focus on security and protection of client funds, Forex.com is an attractive option for traders looking for a reliable and secure broker.

Frequently asked questions about Forex.com

Q: Does Forex.com offer a demo account for practice?

A: Yes, Forex.com offers a free demo account for traders who want to practice before trading with real money. The demo account offers full access to the trading platforms and market analysis tools for a limited period of time.

Q: What is the minimum deposit to open an account at Forex.com?

A: The minimum deposit to open a Forex.com account varies depending on the type of account the trader chooses and the trader's location. In some cases, it can be as low as 10 0 dollars.

Q: Does Forex.com charge commissions for trades?

A: Forex.com charges commissions for some trades, such as stock trading. However, it does not charge commissions in most markets. Instead, Forex.com earns profits through the spread between the bid and ask prices of assets.

Q: Does Forex.com have any kind of training or education program for traders?

A: Yes, Forex.com offers a wide variety of educational resources for traders of all levels, including live webinars, seminars, trading guides, articles and educational videos.

Q: What payment methods does Forex.com accept?

A: Forex.com accepts various payment methods, including credit and debit cards, bank transfers, as well as electronic payment systems such as Skrill and Neteller. Processing times and deposit and withdrawal limits may vary depending on the method chosen and the trader's location.

capital-com

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

capital.com Review Summary in 10 Points
Founded 2016
Registered Country/Region Cyprus
Regulation ASIC, CYSEC, FCA, NBRB
Market Instruments 3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account Available
Leverage 1:30
EUR/USD Spread 0.6 pips
Trading Platforms Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Minimum deposit 20 USD/EUR/GBP or 100 PLN
Customer Support 24/7 multilingual, live chat, phone, email, social media, Help Center

What is capital.com?

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

capital.com's website

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

Pros Cons
• Regulated by ASIC, CYSEC, FCA, NBRB • Negative reviews and complaints
• Offers a wide range of trading instruments • No MetaTrader 5
• Demo accounts available • Limited research tools
• User-friendly and intuitive trading platforms • Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods • Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

capital.com Alternative Brokers

    There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

    • Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

    • IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

    • TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam?

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Market Instruments

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Spreads

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
capital.com 0.6 pips No
Forex.com 1.2 pips No
IC Markets 0.1 pips $7 round turn
TMGM 0.0 pips $7 round turn

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Trading Platforms
Trading Platforms
Broker Trading Platforms
capital.com Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Forex.com MetaTrader 4, FOREX.com Web Trading Platform
IC Markets MetaTrader 4, MetaTrader 5, cTrader, WebTrader
TMGM MetaTrader 4, TMGM WebTrader

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Trading Calculator

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

payment methods

capital.com minimum deposit vs other brokers

capital.com Most other
Minimum Deposit 20 USD/EUR/GBP or 100 PLN $100

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account Free
Demo account Free
Inactivity fee 10 USD or its equivalent if any other currency
Deposit & withdrawal fee Free
Overnight fee The fee will either be paid or received, depending on whether you are long or short.
Currency conversion Free
Guaranteed stops The GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Customer Service

    Below are the details about the customer service.

    • Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

    • Service Hour: 24/7

    • Live chat

    • Email: support@capital.com

    • Phone: +44 20 8089 7893

    • Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

    • Help Center

Customer Service
Customer Service

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• 24/7 live chat • No dedicated account manager for all users
• Multilingual customer support • No community forums for users to engage with each other
• Helpful and knowledgeable representatives
• Comprehensive online help center with frequently asked questions

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

Education

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1: Is capital.com regulated?
A 1: Yes. It is regulated by SIC, CYSEC, FCA, and NBRB.
Q 2: Does capital.com offer demo accounts?
A 2: Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.
Q 3: Does capital.com offer the industry-standard MT4 & MT5?
A 3: Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView.
Q 4: Is capital.com a good broker for beginners?
A 4: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Are the transaction costs and expenses of forex-com, capital-com lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive forex-com and capital-com are, we first considered common fees for standard accounts. On forex-com, the average spread for the EUR/USD currency pair is -- pips, while on capital-com the spread is --.

Which broker between forex-com, capital-com is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

forex-com is regulated by ASIC,FCA,FSA,NFA,IIROC,MAS. capital-com is regulated by ASIC,CYSEC,FCA,NBRB,FSA.

Which broker between forex-com, capital-com provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

forex-com provides trading platform including STP PRO,COMMISSION,Standard and trading variety including 60 currency pairs Gold & silver. capital-com provides trading platform including Premier account,Plus Account and trading variety including --.

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