Let's start here:

Exness is a globally recognized forex broker, operating in over 170 countries, offering a diverse range of tradable assets, including currencies, commodities, and cryptocurrencies. With a daily execution of over 300,000 trades and monthly trading volumes exceeding $1 trillion, Exness is a high-volume broker known for its transparency. Regulated by CySEC , FCA FSCA, and FSA in different jurisdictions, Exness adheres to strict financial standards. In this Exness review, we'll explore the broker's offerings in detail to reveal the real exness.

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Pros and cons of Exness

What type of broker is Exness？

Exness is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, Exness acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of offering leverage. However, this also means that Exness has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interest of their clients. It is important for traders to be aware of this dynamic when trading with Exness or any other MM broker.

What is Exness？

Exness is a leading forex broker founded in 2008 in St. Petersburg, Russia. The company is based in Cyprus and is regulated by the FCA of the UK, CYSEC of Cyprus, FSCA of South Africa and FSA of Seychelles. The multiple regulation demonstrates its commitment to transparency and security of its clients' funds.

In the following article, we will analyze the characteristics of this broker in all its dimensions, offering you easy and well-organized information. If you are interested, read on.

Is Exness Legit？

Yes, Exness operates legitimately, regulated by four regulatory authority across four jurisdictions, specifically, ASIC in Australia, FCA in the United Kingdom, FSCA in South Africa, and FSA in Seychelles.

Exness is closely monitored by various government and regulatory bodies in different regions or countries, done to make sure they follow the rules and guidelines that keep financial markets fair and safeguard the interests of clients.

Regulated Country	Regulated Authority	Regulated Entity	License Type	License Number
	ASIC	Exness (UK) Ltd	Market Making (MM)	730729a
	CYSEC	Exness (Cy) Ltd	Market Making (MM)	178/12
	FSCA	EXNESS ZA (PTY) LTD	Retail Forex License	51024
	FSA	Exness (SC) Ltd	Retail Forex	SD025

Exness's UK entity, Exness (UK) Ltd, is regulated by tier-one regulator FCA under regulatory number 730729a，holding a license for Market Making (MM).

Exness's second entity in Cyprus, regulated by the tier-2 regulator CYSEC under regulatory number 178/12, holding a license for Market Making as well.

EXNESS ZA (PTY) LTD in South Africa, regulated by FSCA under regulatory number 51024, holding a license for Retail Forex.

Exness's fourth entity in Seychelles, Exness (SC) Ltd is regulated by the offshore regulator FSA under regulatory number SD025, holding a license for retail forex.

Market instruments

Exness offers a wide range of financial instruments for trading, including precious metals, energy, indices and stocks. Traders can access these instruments through the popular MetaTrader 4 (MT4) trading platform or its successor, the MetaTrader 5 (MT5) platform, both available in desktop, web and mobile versions. The platforms are highly customizable and offer a wide range of technical analysis tools and resources. Currently, cryptocurrencies and currency pairs appear to be unavailable.

Exness Minimum Deposit

To start trading with a very small amount of money, you can opt for a Standard Cent account, which requires a minimum deposit of just $10. With a Standard Cent account, you have access to the smallest lot size, known as the cent lot, allowing you to begin trading on various instruments with a margin of only $10.

The actual minimum amount required to initiate trading, however, will vary based on several factors, including the account type you choose, the payment method you use for deposits, regional regulations, and the prevailing market conditions.

Honestly, Exness's $10 minimum deposit is relatively low when compared to many other brokers in the industry, on the more accessible end of the spectrum, while many brokers set their minimum deposits at $100 or higher.

Here is the table showing the comparison of Exness minimum deposit with other brokers:

Broker	Minimum Deposit
	$100
	$10
	$200
	$100

Exness Account Types

Exness offers standard and professional accounts. The standard account is a commission-free, feature-rich account suitable for all traders, including beginners, offering market execution, stable spreads and no requotes.

The Pro account is an account that can meet the needs of experienced traders. It features ultra-low spreads, even without spreads. Its execution is suitable for scalpers, day traders and algorithmic traders. The professional account has a minimum deposit of $200.

Exness Demo Account

Certainly, Exness offers clients access to demo accounts that last for 30 days. The Exness Demo account is virtually funded at $10, 000 USD. Basically, Exness demo accounts include the following features:

• Free to registere

• Easy to fund

• Access to leverage up to 2000:1

• Experience real market conditions

Here is a simple guide to help you top up your Exness demo account:

1. Log in to your Exness Personal Area.

2. Go to the “My Accounts” tab and select the “Demo” section to find your preferred Demo account.

3. Click “Set Balance” and enter your desired amount, like USD 500, into the provided box. You can even set a lower balance if needed.

4. If you're using a grid view, click the gear icon on the account box to access the options, and then click “Set Balance.”

5. Confirm your action by clicking “Set Balance” once more.

These steps will quickly adjust your Demo account balance to your desired amount.

Spreads and commissions for Exness trading

At Exness, spreads and trading commissions vary depending on the type of account and trading instrument. In general, spreads are low and competitive compared to other Forex brokers. In addition, the detailed trading instrument table provided by Exness allows clients to check spreads, commissions and other important details before opening a position in a particular instrument. For some instruments, such as XAGAUDm, on the standard account, Exness offers average spreads of 9.2 pips, no commissions and a maximum leverage of 1:2000. In addition, clients can adjust the stop loss level according to their needs and trading strategies. In short, Exness offers competitive spreads and commissions, allowing clients to trade efficiently and profitably on a wide variety of trading instruments.

Trading Platforms

Exness offers a variety of trading platforms, including the popular MT4 and MT5 trading platforms, available for download on desktop and mobile devices. In addition, Exness also offers its own trading platform, Exness Trade App, which is available on the web and mobile devices. The Exness platform offers an intuitive and easy-to-use interface, as well as a wide range of technical analysis tools and resources. Clients can customize the platform according to their needs and preferences, and can also access the automated trading feature through Exness VPS.

Devices Available	Desktop, Mobile, Terminal,
MetaTrader 4
MetaTrader 5
Exness Trade App
cTrader

Exness Leverage

The maximum leverage offered by Exness is up to 1:unlimited, which is a generous offer, ideal for professional traders and scalpers. However, since leverage can magnify your profits, it can also cause loss of funds, especially for inexperienced traders. Therefore, it is essential that traders choose the right amount based on their risk tolerance.

Deposit and Withdrawal

Exness offers a wide variety of deposit and withdrawal options, including bank card and Perfect Money. The minimum deposit is around 10 USD, making it affordable for traders who wish to start with a small amount. Deposits are processed within 30 minutes and withdrawals within 24 hours, ensuring quick availability of funds for traders. It is important to note that although Exness does not charge fees for deposits or withdrawals, credit card providers, banks or payment systems may charge transaction fees or commissions that are beyond their control.

Here is the video showing how to depsoit with bank card for your refrence:

Education in Exness

Exness offers a range of educational resources that can help traders improve their understanding of the foreign exchange market and their trading skills. These resources include trading analysis tools, which provide detailed information on trading results and help traders identify patterns and trends. In addition, they offer calculators to help traders calculate trading costs and potential profits. Economic calendars and currency converters are also useful tools for traders who need to keep abreast of economic events and currency fluctuations. Overall, Exness educational resources are an excellent way for traders to learn more about the market and improve their trading strategy.

Exness Customer Service

Exness has a high quality customer support service, which is available in several languages and offers different communication channels to meet the needs of its customers. Users can contact the support team via live chat, email and telephone, and some of these services are available 24 hours a day, 7 days a week. The support staff is highly trained and ready to assist users with any problems or queries they may have. In addition, Exness offers a FAQ section on its website, which covers a wide variety of topics and common questions to help users find answers to their questions quickly and easily.

However, the Exness website is only available in Chinese.

Conclusion

In conclusion, Exness is a reliable and well-regulated forex broker, offering a variety of trading instruments and a wide range of trading platforms to meet the needs of its clients. Their focus on transparency and client education is reflected in their educational tools and resources, as well as the detailed information provided on their trading instruments screen. Although its Market Making model may be a disadvantage for some traders, Exness compensates for this with competitive spreads and fast, commission-free deposits and withdrawals. Overall, Exness is a good choice for traders of all experience levels looking for a reliable and transparent Forex broker.

Frequently asked questions about Exness

Q: Is it safe to trade with Exness？

A: Yes, Exness is a broker regulated by the FCA, CYSEC, FSCA and FSA, which guarantees a high level of security and protection for client funds.

Q: What are the spreads in Exness？

A: Spreads at Exness vary according to account type and trading instrument, but are quite competitive compared to other brokers.

Q: Are there any commissions in Exness？

A: Exness does not charge fees, but credit card providers, banks or payment systems may charge transaction fees or commissions.

Q: What deposit and withdrawal methods are available at Exness？

A: Exness offers deposits and withdrawals via bank card and Perfect Money.

Q: Does Exness offer educational resources for traders？

A: Yes, Exness offers a variety of educational resources, including trading analysis tools, calculators, economic calendars, currency converters and more.

Q: What are the pros and cons of trading with Exness？

A: Among the pros of Exness are multiple regulation, variety of account types and trading platforms, competitive spreads and multilingual customer service. Cons include limited deposit and withdrawal methods and lack of advanced technical analysis tools.

Overview:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.

Regulation:

Suspicious Clone.

A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.

In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.

Market Instruments Offered by FinMarket:

FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:

Forex Currency Pairs:

FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.

Major Indices:

Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.

Commodities:

FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.

Individual Stocks:

With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.

Cryptocurrencies:

For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.

Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.

Account Types：

FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:

1. Mini Account:

1. Minimum Deposit: $250

2. Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.

2. Standard Account:

1. Minimum Deposit: $1,000

2. Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.

3. VIP Account:

1. Minimum Deposit: $10,000

2. Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.

4. Premium Account:

1. Minimum Deposit: $100,000

2. Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.

Account Type	Minimum Deposit	Features
Mini Account	$250	- Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500
Standard Account	$1,000	- Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option
VIP Account	$10,000	- 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin
Premium Account	$100,000	- In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity

In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.

Leverage:

FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.

While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.

Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.

Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.

So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.

In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.

Spreads & Commissions:

Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.

1. Spreads:

   FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.

2. Commissions:

   In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.

3. Comparison to Competitors:

   Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.

4. Impact on Traders:

   The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.

In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.

Deposit & Withdrawal

Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.

1. Deposit Options:

   FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.

2. Minimum Deposit Requirements:

   The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.

3. Withdrawal Process:

   FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.

4. Fund Security:

   FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.

5. Additional Considerations:

   While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.

In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.

Trading Platforms:

FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:

1. MetaTrader 4 (MT4) Platform:

   MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.

1. In-House Web Trading Platform (WebTrader):

   FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.

2. In-House Mobile Trading Platform:

   For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.

In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.

Customer Support:

FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.

1. Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.

2. Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.

3. Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.

4. Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.

Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.

Summary:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.

Pros:

• Offers a diverse array of market instruments.

• Provides multiple trading platforms, including MetaTrader 4 (MT4).

• Supports mobile trading for on-the-go access.

Cons:

• Unregulated status raises concerns about fund safety and transparency.

• High spreads and commissions impact profitability.

• High minimum deposit requirements.

• Inadequate customer support with slow response times and unhelpful answers.

• Website unavailability adds to doubts about legitimacy.

Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.

FAQs:

Q1: Is FinMarket a regulated broker？

A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.

Q2: What is the minimum initial deposit required to open an account with FinMarket？

A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.

Q3: Does FinMarket offer a demo account for practice？

A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.

Q4: What trading platforms does FinMarket offer？

A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.

Q5: Is customer support readily available at FinMarket？

A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.