Aspect	Information
Registered Country/Area	Saint Vincent and the Grenadines
Founded Year	2-5 years
Company Name	CXCMarkets Group
Regulation	No valid regulatory information, please be aware of the risk!
Minimum Deposit	$100 for Micro account
Maximum Leverage	Up to 1:1000
Spreads	Micro Account: From 1.3 pips, Zero Account: From 0 pips, Standard Account: From 1.3 pips
Trading Platforms	MetaTrader 4, Web Trader
Tradable Assets	Forex currency pairs, precious metals, cryptocurrencies, stock index CFDs
Account Types	Micro Account, Zero Account, Standard Account
Demo Account	Available
Islamic Account	Not specified
Customer Support	Online support available 24/7 in multiple languages; Email support
Payment Methods	Bank cards, Bitwallet (including Bitcoin, Litecoin, Ripple)

Overview of CXC

CXC is a trading platform known as CXCMarkets and Tech-FX, which recently underwent a brand merger and upgrade. However, it's important to note that CXC is not regulated by any financial regulatory authority, which means there is no government oversight or customer protection. This lack of regulation poses a higher risk of fraud or financial losses for traders.

CXC offers a range of market instruments, including forex currency pairs, precious metals, cryptocurrencies, and stock index CFDs. Forex currency pairs allow traders to speculate on exchange rate fluctuations, while precious metals and cryptocurrencies provide opportunities to benefit from price movements and global events. Stock index CFDs offer exposure to broader market trends.

CXC provides different account types, such as the Micro Account, Zero Account, and Standard Account, each with its own features and benefits. The leverage offered by CXC is up to 1:1000, allowing traders to control larger positions with a smaller initial investment. Spreads and commissions vary across account types, and the minimum deposit starts at $100 for the Micro Account.

CXC offers the MetaTrader 4 platform and a web trader platform for trading activities. Customer support is available online through email, but no telephone number is provided for inquiries. Reviews about CXC are mixed, with some users expressing satisfaction with trading conditions and others reporting server issues and problems with payments.

In conclusion, CXC is an unregulated trading platform that offers various market instruments and account types. Traders should be cautious due to the lack of regulation and the associated risks. It's advisable to consider other factors and conduct thorough research when evaluating a broker.

Pros and Cons

CXC, operating as CXCMarkets and Tech-FX, presents a range of pros and cons for potential traders to consider. On the positive side, CXC offers a diverse selection of market instruments and different account types, along with leverage of up to 1:1000. Traders can access MetaTrader 4 and a web trader platform, benefiting from online customer support available around the clock. Additionally, CXC provides various deposit and withdrawal methods, accommodating different trader preferences. However, there are significant drawbacks to consider. Notably, CXC lacks regulation from any financial authority, increasing the risk of fraud or financial losses. Additionally, the absence of an official website raises transparency concerns, limiting access to essential information. Mixed user reviews and a suspicious regulatory license further contribute to the overall evaluation of CXC's potential as a reliable broker.

Pros	Cons
Offers a variety of market instruments	Not regulated by any financial regulatory authority
Different account types available	Higher risk of fraud or financial losses
Leverage of up to 1:1000	Limited deposit and withdrawal options
Customer support available in multiple languages	No official website available
Online customer support available 24/7	No telephone customer support
Provides access to MetaTrader 4 platform	Mixed user reviews
Offers a web trader platform for browser-based trading	Lack of transparency due to no regulatory information

Is CXC Legit？

CXC. is not regulated by any financial regulatory authority. This means that there is no government agency that oversees CXC.'s activities or protects its customers. As a result, there is a higher risk of fraud or other financial losses when trading with CXC.

Market Instruments

CXC Markets is a trading platform that offers a variety of market instruments for investors. These instruments include forex currency pairs, precious metals, cryptocurrencies, and stock index CFDs.

FOREX CURRENCY PAIRS: CXC Markets provides trading services for forex currency pairs. Forex, also known as foreign exchange, involves the buying and selling of different currencies. Traders can speculate on the exchange rate fluctuations between currency pairs, such as EUR/USD or GBP/JPY. The forex market is known for its high liquidity and round-the-clock trading, allowing investors to take advantage of global economic trends.

PRECIOUS METALS: CXC Markets also offers trading opportunities in precious metals. Precious metals, including gold, silver, platinum, and palladium, are valued for their rarity and industrial uses. Traders can speculate on the price movements of these metals, taking advantage of market fluctuations and global events that impact supply and demand. Precious metals are often considered a safe haven investment during times of economic uncertainty.

CRYPTOCURRENCY: CXC Markets enables trading in cryptocurrencies, which are digital or virtual currencies. Cryptocurrencies like Bitcoin, Ethereum, and Litecoin have gained significant popularity in recent years. Traders can participate in the price movements of cryptocurrencies, taking advantage of their volatility. Cryptocurrency markets operate 24/7 and provide opportunities for both short-term trading and long-term investment.

STOCK INDEX CFD: CXC Markets offers trading in stock index contracts for difference (CFD). A stock index represents the performance of a group of stocks from a specific market or sector. With stock index CFDs, traders can speculate on the price movements of the entire index without owning the underlying assets. This allows for greater ability to take both long and short positions. Stock index CFDs provide exposure to broader market trends and are popular among traders seeking diversification.

Pros	Cons
Offers diverse market instruments	Not regulated by any financial regulatory authority
Access to forex currency pairs	Higher risk of fraud or financial losses
Availability of precious metals trading	Limited information on risk management and regulatory index
Enables trading in cryptocurrencies	Lack of transparency due to no regulatory information
Offers stock index CFDs for broader market exposure	Limited information on software index and licenses

Account Types

CXC offers a range of account types to cater to the diverse needs of traders. These accounts include the Micro Account, Zero Account, and Standard Account. Each account type has its own unique features and benefits.

MICRO ACCOUNT:

The Micro account offered by CXC is designed for traders who prefer smaller trading volumes. With a maximum leverage of 1:500, traders can amplify their trading positions. The minimum deposit required for this account is 10,000 JPY, and the minimum spread starts from 1.3 pips. Traders can trade various products, particularly focusing on currency trading. The minimum position size is 0.01 lots, and the account supports the use of Expert Advisors (EAs). CXC provides deposit and withdrawal methods for this account type, although specific methods are not mentioned. No commission is charged for trades executed in the Micro account.

ZERO ACCOUNT:

With a maximum leverage of 1:500, traders can have increased trading power. The minimum deposit required for this account is 100 USD, and the minimum spread starts from 0 pips. Similar to the Micro account, traders can access a wide range of products, mainly focusing on currency trading. The minimum position size is 0.01 lots, and Expert Advisors (EAs) are supported. Traders using the Zero account will be charged a commission of 8 USD per trade.

STANDARD ACCOUNT:

The Standard account offered by CXC caters to traders looking for a more flexible trading experience. With a maximum leverage of 1:500, traders can enhance their trading potential. The minimum deposit required for this account is 100 USD, and the minimum spread starts from 1.3 pips. Traders can access a variety of products, particularly focusing on currency trading. The minimum position size is 0.01 lots, and the account supports the use of Expert Advisors (EAs). No commission is charged for trades executed in the Standard account.

Pros	Cons
No commission charged in Micro and Standard accounts	Lack of transparency on deposit and withdrawal methods
Access to a wide range of trading products	Limited information on specific deposit/withdrawal methods
Support for Expert Advisors (EAs)	Commission charged for trades in Zero account

Leverage

Leverage refers to the borrowing of funds to increase the potential return on an investment. CXC Markets offers a maximum leverage of 1:1000 for forex trading, which provides traders with the opportunity to control larger positions with a smaller initial investment. This high leverage allows traders to potentially magnify their profits.

Spreads & Commisions

CXC offers varying spreads and commission structures across its account types. The Micro Account has a minimum spread of 1.3 pips with no commission, while the Zero Account provides spreads starting from 0 pips but charges a commission of 8 USD per trade. The Standard Account also has a minimum spread of 1.3 pips but does not charge any commission. Traders can choose the account type that aligns with their trading preferences and cost considerations.

Minimum Deposit

The Trading Platform offered by CXC provides an accessible and user-friendly interface for traders. It caters to various account types, with the minimum deposit set at $100 for the Micro account. The platform ensures that traders can engage in their preferred trading activities. Additionally, different account tiers are available, requiring deposits of $500, $1,000, and $10,000, respectively, offering a range of options to suit individual trading preferences.

Deposit & Withdrawal

Deposit and withdrawal options at CXC Markets are straightforward but limited. Traders can fund their accounts using two main methods: bank cards and Bitwallet, which includes cryptocurrencies such as Bitcoin, Litecoin, and Ripple. While these options provide a means of transferring funds, it is important to note that using cryptocurrencies for funding comes with inherent risks. Unlike traditional payment methods, such as bank cards, there is no possibility of initiating a chargeback in case of an issue or error. Therefore, caution should be exercised when choosing to use cryptocurrencies for depositing and withdrawing funds from CXC Markets.

Pros	Cons
Supports Bit wallet for cryptocurrency transfers	Limited deposit and withdrawal options
Availability of bank card payments	Using cryptocurrencies for funding carries inherent risks
	No possibility of initiating a chargeback with cryptocurrency transactions

Trading Platforms

CXC Markets offers a range of trading platforms to meet the diverse needs of its users.

META TRADER 4 PLATFORM: CXC Markets provides access to the MetaTrader 4 trading platform, a highly regarded and widely used platform in the brokerage industry. This platform offers numerous trading tools and instruments that enhance the trading experience. Some notable features include a financial calendar, virtual private server (VPS) capabilities, trading signals (available for a subscription fee), a code base with customizable scripts, and a demo account for practice.

WEB TRADER: In addition to MetaTrader 4, CXC Markets also offers a web trader platform. This web-based platform allows traders to access their accounts and execute trades directly through a web browser. It provides an option for traders who prefer not to download and install trading software on their devices. The web trader platform offers similar functionality to the MetaTrader 4 platform, allowing for seamless trading experiences.

Pros and Cons

Pros	Cons
MetaTrader 4 platform, widely used in the brokerage industry	No mention of specific innovative features or advanced tools
Web trader platform for browser-based trading	Lack of information on additional platform functionalities
Demo account for practice and testing	No mention of integrated educational resources or tutorials
Virtual private server (VPS) capabilities for enhanced trading	Limited information on platform customization options

Customer Support

CXC Markets provides customer support through various channels to cater to the needs of their clients. Their online support is available 24/7, 365 days a year, and can be accessed in multiple languages such as Japanese, English, French, Chinese, and Korean. Clients can reach out to them via email at support@cxcmarkets.com. However, they do not provide a telephone number for customer inquiries. This approach ensures that clients can easily communicate with CXC Markets and receive assistance promptly.

Reviews

Based on the reviews on WikiFX, there are mixed opinions about CXC. One user expressed satisfaction with the various trading conditions provided by CXC, such as a wide variety of trading products, high leverage of up to 1:1000. They were eager to open a demo account and potentially invest in instruments offered by the broker. However, another user had a negative experience, mentioning server issues that resulted in missed profits. They suspected intentional server shutdowns or problems with payment orders. It is important to note that these reviews reflect individual experiences and should be considered alongside other factors when evaluating a broker.

Conclusion

In conclusion, CXC is a trading platform that offers various market instruments such as forex currency pairs, precious metals, cryptocurrencies, and stock index CFDs. However, it is important to note that CXC is not regulated by any financial regulatory authority, which means there is no government oversight or customer protection. This lack of regulation increases the risk of fraud or financial losses for traders. While CXC provides different account types with features like leverage and low spreads, the limited deposit and withdrawal options and mixed user reviews raise concerns about the reliability and quality of their services. Traders should carefully consider these factors and exercise caution when dealing with CXC.

FAQs

Q: Is CXC a regulated broker？

A: No, CXC is not regulated by any financial regulatory authority, which increases the risk of trading with them.

Q: What market instruments are available on CXC？

A: CXC offers trading in forex currency pairs, precious metals, cryptocurrencies, and stock index CFDs.

Q: What are the account types offered by CXC？

A: CXC offers Micro, Zero, and Standard accounts, each with its own features and benefits.

Q: What is the maximum leverage offered by CXC？

A: CXC provides a maximum leverage of 1:1000 for forex trading.

Q: What are the deposit and withdrawal methods supported by CXC？

A: CXC supports deposits through bank cards and Bitwallet, including cryptocurrencies like Bitcoin, Litecoin, and Ripple.

Q: What trading platforms are available on CXC？

A: CXC offers the MetaTrader 4 platform and a web trader platform.

Q: How can I contact CXC's customer support？

A: You can contact CXC's customer support through email at support@cxcmarkets.com.

Aspects	Information
Registered Country/Area	Japan
Founded Year	2012-10-12
Company Name	GMO CLICK Securities, Inc.
Regulation	Regulated in Japan
Minimum Deposit	Not specified
Maximum Leverage	Not specified
Spreads	Varies depending on trading instrument
Trading Platforms	FX neo, Hatchu-kun FX Plus, FXWatch!, mobile apps
Tradable Assets	Stocks, investment trusts, futures options, FX, forex options, CFDs, stock index binary options, bonds
Account Types	FXneo, AnyForex OP, AnyCFDs, AnyIXOP, Brokerage account, Securities Connect Account (Bank Linkage), Forex Trading Account, Corporate Customers
Demo Account	Available
Islamic Account	Not specified
Customer Support	FAQs, phone inquiries, inquiry form, direct mail, social media
Payment Methods	Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, Saitama Resona Bank, and others

Overview of GMO CLICK

GMO CLICK is a regulated institution in Japan that offers various financial services. It holds a retail forex license and is regulated by the Financial Services Agency. The company provides a range of market instruments, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading.

To open an account with GMO CLICK, individuals can visit their website and choose the type of account they want to open. The company offers different account options based on the desired trading activities. Users need to fill out an application form, provide personal information, agree to terms and conditions, and submit the completed application.

GMO CLICK offers trading platforms for various devices, including computers, smartphones, and smartwatches. They provide different payment methods for depositing funds, including internet banking, ATMs, and financial institution counters. The company has customer support available through phone, inquiry forms, direct mail, and social media channels.

While GMO CLICK is regulated and offers a range of financial services, it's important to verify the information provided and contact the company directly for the most accurate and up-to-date details regarding their services, regulations, and account opening procedures.

Pros and Cons

GMO CLICK offers a range of financial services, including stock trading, investment trusts, futures options, FX trading, forex options, currency exchange trading, CFDs, stock index binary options, and bond trading. The company is regulated and provides a variety of trading platforms for different devices. They have multiple payment methods available for depositing funds, and customer support is offered through various channels. However, it's important to note that GMO CLICK has certain limitations, such as the absence of trading software according to the provided information. Additionally, specific trading activities may have designated acceptance times, and withdrawals are supported only for GMO CLICK Securities accounts and financial institution accounts with the same name. It's advisable to verify the current details and contact GMO CLICK directly for more accurate and updated information.

Pros	Cons
Regulated institution in Japan	Absence of trading software
Offers a range of financial services	Specific acceptance times for trading activities
Provides various trading platforms	Withdrawals only supported for specific account types
Multiple payment methods for depositing funds
Customer support available through various channels

Is GMO CLICK Legit？

Based on the information provided, GMO CLICK is a regulated institution in Japan. It holds a retail forex license and is regulated by the Financial Services Agency. The license number is “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

However, it's important to note that the information you provided also states that GMO CLICK does not have a trading software according to the current data. This could imply that there may be some limitations or restrictions on their services. It's advisable to verify this information with updated and reliable sources or contact GMO CLICK directly for more accurate and detailed information regarding their regulatory status and available services.

Market Instruments

GMO CLICK Securities offers a range of market instruments:

STOCK: GMO CLICK Securities offers stock trading services at low prices, providing investors with access to the stock market.

INVESTMENT TRUST: The company offers a selection of investment trusts, making it easy for investors to choose funds that have been carefully curated by GMO CLICK Securities.

FUTURES OPTIONS: GMO CLICK Securities provides futures options trading with industry-leading low fees, allowing investors to participate in this market.

FX NEO (OVER-THE-COUNTER TRADING): GMO CLICK Securities offers enhanced trading tools and a low-cost, comfortable FX trading experience for investors.

FOREX OPTIONS: Investors can engage in forex binary options trading through GMO CLICK Securities, which offers a user-friendly interface for easy operation.

CLICK 365 (EXCHANGE TRADING): GMO CLICK Securities provides a wide range of currency pairs for FX exchange trading through the Click 365 platform.

CFDs: Japanese investors can choose from a variety of CFDs (Contracts for Difference) offered by GMO CLICK Securities.

STOCK INDEX BINARY OPTIONS: GMO CLICK Securities offers stock index binary options, allowing investors to engage in this type of trading with ease.

BOND: GMO CLICK Securities facilitates the trading of overseas high-interest bonds, providing investors with access to this asset class.

Pros	Cons
Stock trading services at low prices	Limited information on competitive advantages
Selection of curated investment trusts	Limited information on attractiveness
Futures options trading with low fees	Limited information on tightness of services
Enhanced trading tools for FX trading	Limited information on flexibility of services

Account Types

1. FXneo: This account type is for Forex trading. It allows customers to trade in the Forex market.

2. AnyForex OP: This account type is for Forex options trading. It enables customers to trade options in the Forex market.

3. AnyCFDs: This account type is for CFD (Contract for Difference) trading. It allows customers to trade CFDs.

4. AnyIXOP: This account type is for stock index binary options trading. It enables customers to trade binary options based on stock indexes.

5. Brokerage account: This account type provides tradeable services for various types of transactions, including stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO (Binary Options), and bonds.

6. Securities Connect Account (Bank Linkage): This account type allows customers to open a securities trading account by filling in a single page without requiring an application form. Transactions can start after a minimum of 2 business days. Initial settings registration is required upon the first login.

7. Forex Trading Account: This account type is specifically for FX trading and Foreign exchange OP. It offers tradeable services for FX neo, Forex OP, and 365FX. Opening an FX trading account is faster than a brokerage account and does not require an application form. Customers can switch to a securities trading account from the member page without any difference in trading terms.

8. Corporate Customers: GMO CLICK also provides corporate account opening services for corporate customers.

Pros	Cons
Wide range of account types available, catering to different trading preferences and needs.	Limited customization options within each account type, restricting flexibility for advanced traders.
Provides options for Forex trading, Forex options trading, CFD trading, and stock index trading.	Higher account minimums or fees associated with certain account types, potentially limiting accessibility.
Opening a securities trading account through the Securities Connect Account available.	Longer processing time for opening a securities trading account compared to some competitors.

How to Open an Account？

To open an account with GMO CLICK, follow these steps:

1. Visit the GMO CLICK website and click on the “Account Opening” option.

1. Choose the type of account you want to open from the available options, such as stock, investment trust, futures OP, FX neo, Forex OP, 365FX, CFDs, BO, bond, or Securities Connect Account (Bank Linkage).

2. If you select the Securities Connect Account (Bank Linkage), you can start demo trading by tapping “Start demo trading” on the login screen without registering an account.

1. Fill in the required information on the application form. This typically includes personal details such as name, contact information, address, date of birth, sex, post code, telephone number, and email address.

1. Provide nationality information, indicating whether you have Japanese nationality or nationality other than Japan. Note that accounts cannot be opened by individuals holding U.S. citizenship.

2. Specify if you have any U.S. tax liability, whether you are an important foreign public figure or a relative of one, and your country of residence.

1. Choose your preferences regarding the delivery of email news and direct mail from GMO CLICK.

2. If you wish to open a specific account, select the appropriate options for FX trading, forex options trading, CFD trading, or stock index binary options trading.

1. Read and agree to the terms and conditions and other regulations pertaining to account opening and trading activities.

2. Review the documents to be delivered before concluding a contract for securities and CFD transactions, and agree to their terms.

3. Confirm that the information entered in the application is accurate and certify that it is provided by the account holder or an authorized representative.

4. Submit the completed application.

Spreads & Commissions

GMO Click offers spreads on various currency pairs. The spreads for USD/JPY are 0.2 pips, for EUR/JPY they are 0.5 pips, for GBP/JPY they are 1.0 pips, for AUD/JPY they are 0.7 pips, for EUR/USD they are 0.4 pips, and for GBP/USD they are 1.0 pips. These spreads indicate the difference between the buying and selling prices of these currency pairs.

When trading Nikkei 225 options, GMO Click charges a minimum commission of 0.152% of the contract price. Additionally, there is a minimum commission fee of 214 yen applicable for these trades. The commission is calculated based on the percentage of the contract price and ensures that the broker earns revenue from facilitating these options trades.

GMO Click provides free trading services for certain types of trading instruments. Forex options trading, stock index binary options trading, and CFD (Contract for Difference) trading do not incur any charges. This means that traders can engage in these types of trading activities without paying commissions or fees to GMO Click.

Deposit & Withdrawal

GMO CLICK offers an instant deposit service that allows customers to transfer funds immediately. The service supports transfer deposits via ATMs and bank counters, and withdrawals are also free of charge. The minimum withdrawal amount is 10,000 yen, and the maximum withdrawal amount is 100 million yen. However, if the balance is below 10,000 yen, the entire balance will be withdrawn at once.

It's important to note that withdrawals are only supported for GMO CLICK Securities accounts and financial institution accounts with the same name. The amount that can be withdrawn in one operation ranges from ¥10,000 to ¥100,000,000.

GMO CLICK provides bank accounts for each customer, including GMO Aozora Net Bank and Mitsubishi UFJ Bank. When making a transfer from a bank counter or ATM, customers are required to make a payment to their bank account. Please be aware that the transfer source is limited to domestic branches of financial institutions.

GMO CLICK provides various options for customers to deposit funds. Those using internet banking can take advantage of the immediate deposit service, which allows for instant fund transfers without any commission fees. Deposits made through ATMs or financial institution counters are also free of commission, and customers can perform these transactions using their computers or smartphones. Additionally, GMO CLICK offers the option to deposit funds from the Securities Connect account of GMO Aozora Net Bank, and this service is commission-free and can be accessed through a computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

In terms of withdrawals, GMO CLICK does not charge any commission, and customers can initiate the withdrawal process through the GMO CLICK Securities member page. This can also be done through their smartphone app.

Pros	Cons
Instant deposit service	Minimum withdrawal amount of 10,000 yen
Supports transfer deposits	Entire balance withdrawn if below 10,000 yen
Free withdrawals	Withdrawals limited to GMO CLICK Securities accounts
Various deposit options	Withdrawals limited to accounts with the same name
Commission-free deposits	Withdrawal amount limited to 10,000 to 100,000,000 yen
	Limited withdrawal methods (GMO CLICK Securities member page and smartphone app)

Trading Platforms

GMO Click offers a variety of trading platforms, including FX neo for high-performance FX trading on computers, Hatchu-kun FX Plus for rate delivery and execution speed, and FXWatch! for checking rates and charts on smartwatches. They also provide CFD trading apps, such as GMO Click CFDs and Hatchu-kun CFD, along with stock trading apps like GMO Click stock and GMO Click Stock for iPad. Super Hatchu-kun is a comprehensive tool for stock/futures OP trading. Traders can also access smartphone browser-based platforms for Forex OP, stock trading, and binary options. Additionally, there are iPhone and Android apps available for Click 365 trading. Transactions can be conducted on a PC browser using the WEB transaction screen.

Payment Methods

GMO CLICK offers a range of payment methods for customers to deposit funds. These include options such as Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Customers can utilize internet banking services to make immediate fund transfers without incurring any commission fees. Deposits can be made through ATMs or financial institution counters, and these transactions are also commission-free. The method of depositing funds through computers or smartphones is provided. GMO CLICK also facilitates deposits from the Securities Connect account of GMO Aozora Net Bank, with no commissions and accessibility via computer. For customers investing in mutual funds, the investment trust reserve fee is automatically deducted monthly from the designated financial institution account.

Pros	Cons
Offers a variety of trading platforms to choose from	Steep learning curve for beginners
Provides high-performance FX trading with FX neo	Limited availability of some platforms on specific devices
Offers rate delivery and execution speed with Hatchu-kun FX Plus	Some platforms may lack advanced features or tools
Allows rate checking and chart monitoring on smartwatches through FXWatch!	Lack of flexibility in platform customization options
Provides CFD trading options with GMO Click CFDs and Hatchu-kun CFD	Potential compatibility issues with certain devices or browsers
Offers stock trading apps for both GMO Click stock and GMO Click Stock for iPad	Possible stability or reliability concerns with certain platforms

Trading Hours

GMO CLICK offers customer support through various channels and during specific time frames. The call center is available from 8:00 until close and provides assistance for trading inquiries. Trading platforms like Super Hatchu allow login access from 0:00 to 24:00, excluding maintenance time. Specific acceptance hours are set for immediate deposits, transfers, and order placements based on different types of trading accounts. Support for mutual fund trading is available from 6:30 to 15:00 and 17:00 to 3:30. For futures, options, forex, Click 365, and CFD trading, there are designated acceptance times. Forex Neo and forex options trading have 24-hour availability, while CFD trading is open from Monday to Friday, 8:00 am to 7:00 am the next day. Bond trading hours vary for domestic and foreign bonds. It's important to be aware of these time frames when seeking customer support or engaging in trading activities with GMO CLICK.

Customer Support

1. FAQ: GMO CLICK provides a Frequently Asked Questions (FAQ) section on their website. Traders can enter keywords related to their inquiries and search for relevant information. The FAQ covers various topics, including account login, password recovery, deposit/withdrawal methods, tax information, and more.

2. Inquiries by Phone: Traders can reach out to GMO CLICK's customer support team via phone. The contact number for Japanese customers is +81 0120727930.

3. Inquiries Using the Inquiry Form: GMO CLICK offers an inquiry form for customers to submit their questions or concerns. This form allows traders to seek assistance or clarification on various aspects of their trading experience.

4. Direct Mail (DM): GMO CLICK provides the option of contacting customer support through direct mail. Customers can use this method to address specific issues, such as suspension procedures, inheritance procedures, or other account-related matters.

5. Responding to Opinions and Requests: GMO CLICK acknowledges and values customer feedback. They have a system in place to respond to opinions and requests, allowing traders to provide input on their services and suggest improvements.

6. Business Operation System for Complaints and Disputes: GMO CLICK has a business operation system designed to handle complaints and resolve disputes. They outline the procedures and mechanisms through which customer concerns can be addressed.

7. Social Media Presence: GMO CLICK maintains a presence on social media platforms such as Twitter (https://twitter.com/GMO_ClickSec_PR) and Facebook (https://www.facebook.com/gmoclicksec). Traders can connect with them through these channels to stay updated and potentially reach out for support.

Conclusion

In conclusion, GMO CLICK is a regulated institution in Japan that offers various market instruments such as stocks, investment trusts, futures options, forex options, CFDs, and more. It provides multiple account types and trading platforms to cater to different preferences. GMO CLICK's deposit and withdrawal options are diverse, allowing customers to choose from a range of payment methods. However, it's important to note that GMO CLICK does not have a trading software according to the available information, and there may be limitations or restrictions on their services. Traders should verify the current status of their offerings and contact GMO CLICK directly for detailed information. Additionally, the spreads and commissions may vary depending on the trading instruments, and customers should consider these factors when engaging in trading activities.

FAQs

Q: Is GMO CLICK a regulated institution？

A: Yes, GMO CLICK is a regulated institution in Japan and holds a retail forex license. It is regulated by the Financial Services Agency (FSA) with the license number “関東財務局長（金商）第77号” and the effective date of the license is September 30, 2007.

Q: What market instruments does GMO CLICK offer？

A: GMO CLICK Securities offers a range of market instruments including stocks, investment trusts, futures options, FX NEO (over-the-counter trading), forex options, CLICK 365 (exchange trading), CFDs (Contracts for Difference), stock index binary options, and bonds.

Q: How can I open an account with GMO CLICK？

A: To open an account with GMO CLICK, you can visit their website and click on the “Account Opening” option. Choose the type of account you want to open, fill in the required information on the application form, agree to the terms and conditions, and submit the completed application.

Q: What are the spreads and commissions charged by GMO CLICK？

A: GMO CLICK offers spreads on various currency pairs, and the commissions vary depending on the trading instrument. For example, the spreads for USD/JPY are 0.2 pips, and when trading Nikkei 225 options, there is a minimum commission of 0.152% of the contract price.

Q: What are the available payment methods for depositing funds with GMO CLICK？

A: GMO CLICK offers various payment methods including Rakuten Bank, MUFG, SMBC, Mizuho, SBI Sumishin Net Bank, ANN Seven Bank, JP Yucho Bank, Resona Bank, Aeon Bank, Jibun Bank, and Saitama Resona Bank, among others. Internet banking services and deposits through ATMs or financial institution counters are also available.

Q: What are the trading platforms offered by GMO CLICK？

A: GMO CLICK provides a variety of trading platforms including FX neo, Hatchu-kun FX Plus, FXWatch!, GMO Click CFDs, Hatchu-kun CFD, GMO Click stock, GMO Click Stock for iPad, Super Hatchu-kun, and smartphone browser-based platforms for Forex OP, stock trading, and binary options.

Q: What are the trading hours and customer support options provided by GMO CLICK？

A: GMO CLICK offers customer support through various channels during specific time frames. The call center is available from 8:00 until close, and support hours vary for different types of trading activities. Customer support options include FAQs, inquiries by phone, an inquiry form, direct mail, responding to opinions and requests, and a business operation system for complaints and disputes. GMO CLICK also has a social media presence on platforms like Twitter and Facebook.