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Binary.com , Santander Broker Comparison

Do you want to know which is the better broker between Binary.com and Santander ?

In the table below, you can compare the features of Binary.com , Santander side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
Binary.com
4.35
Regulated
Under guarantee
--
5-10 years
LFSA,VFSC,FSC,FSA
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--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
Santander
3.77
Exceeded
Under guarantee
--
5-10 years
FCA
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
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Binary.com 、 Santander BrokersRelevant information

Binary.com 、 Santander BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of binary-com, santander lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

binary-com
Aspect Information
Registered Country/Area United Kingdom
Founded year 5-10 years
Company Name Binary.com
Regulation Regulated in Malaysia, Offshore Regulatory (Vanuatu)
Minimum Deposit $5
Maximum Leverage Dynamic (range from 1:300 to 1:1000)
Spreads Not specified
Trading Platforms Deriv MT5, Deriv X, Deriv EZ, Deriv GO, SmartTrader, Deriv Trader, Deriv Bot, Binary Bot
Tradable assets Forex, CFDs, Derivatives, Stocks & Indices, Cryptocurrencies, Commodities
Account Types Real trading and demo trading
Demo Account Available
Islamic Account Not specified
Customer Support Phone (English, German, French), Email
Payment Methods Credit/Debit Cards, E-wallets, Online Banking, Cryptocurrencies, Fiat Onramp

Overview of Binary.com

Binary.com is a regulated trading platform based in the United Kingdom and has been in operation for 5-10 years. It operates under a Straight Through Processing (STP) license in Malaysia but has had its retail Forex license revoked in Vanuatu. The broker has a global business presence and is known for its high potential risk. It is important to note that Binary.com's regulatory status is classified as offshore.

Binary.com offers a wide range of market instruments, including Forex, CFDs, derivatives, stocks, indices, cryptocurrencies, and commodities. Traders can participate in various financial markets and take advantage of opportunities in different asset classes. However, it is crucial to be aware of the potential risks associated with trading on this platform, especially given the offshore regulatory status.

The broker provides several trading types, including CFDs, Multipliers, and Options, each offering unique benefits and risks. Traders can choose the trading type that aligns with their strategies and risk tolerance. It is important to note that trading with high leverage amplifies both potential profits and losses, and caution should be exercised when using leverage.

Binary.com offers a range of trading platforms, including Deriv MT5, Deriv X, Deriv EZ, Deriv GO, SmartTrader, Deriv Trader, Deriv Bot, and Binary Bot. These platforms provide different features and functionalities to cater to the diverse needs of traders. However, detailed information about platform fees is not readily available, and traders should consider this aspect before choosing a specific platform.

Overall, traders considering Binary.com should be cautious due to the high potential risk associated with the broker's offshore regulatory status and the reported complaints. It is advisable to thoroughly research and understand the risks involved before engaging in trading activities on this platform.

basic-info

Pros and Cons

Binary.com is a regulated broker by the Labuan Financial Services Authority in Malaysia, but its licenses in Vanuatu and the British Virgin Islands are currently revoked, raising concerns about its offshore regulatory status. The broker claims to be regulated by the Financial Services Agency in Japan, but there are suspicions that it may be a clone. WikiFX has reported 21 complaints against Binary.com in the past 3 months, indicating potential risks and scams. On the positive side, Binary.com offers a wide range of market instruments, including forex, CFDs, derivatives, stocks, indices, cryptocurrencies, and commodities, providing traders with diverse trading opportunities. However, high leverage levels can increase the risk of potential losses, and multipliers amplify both gains and losses, which can be risky. Additionally, there is limited information available on expiry dates and the website for licensed institutions. The broker offers various trading platforms, including Deriv MT5, Deriv X, Deriv EZ, Deriv GO, SmartTrader, Deriv Trader, Deriv Bot, and Binary Bot, each with its own features and capabilities. However, some platforms may have limited customization options and lack advanced trading features. Overall, traders should exercise caution and consider the potential risks associated with Binary.com before engaging in trading activities.

Pros Cons
Wide range of market instruments Revoked licenses in Vanuatu and the British Virgin Islands
Regulated by Labuan Financial Services Authority in Malaysia Suspicions of being a clone regulator in Japan
Diverse trading opportunities 21 complaints reported in the past 3 months
Regulation claimed in Japan High leverage levels and multipliers increase risk
Multiple trading platforms Limited information on expiry dates and licensed institutions' website

Is Binary.com Legit?

Binary.com is regulated by the Labuan Financial Services Authority in Malaysia under license number MB/18/0024. It operates as Deriv (FX) Ltd with a Straight Through Processing (STP) license. However, its licenses in Vanuatu and the British Virgin Islands are currently revoked and classified as offshore regulatory. The broker also claims to be regulated by the Financial Services Agency in Japan, but it is suspected to be a clone. WikiFX has reported 21 complaints against Binary.com in the past 3 months, raising concerns about potential risks and scams.

regulation
regulation
regulation
regulation

Market Instruments

Binary.com offers a diverse range of market instruments for traders, providing them with various opportunities to participate in financial markets.

Forex and CFDs:

Binary.com offers trading in Forex and Contract for Difference (CFDs). CFD trading allows you to speculate on the price movement of an asset without owning the underlying asset. With high leverage, you can trade CFDs by paying only a fraction of the contract's value. This amplifies potential gains but also increases potential losses.

market-instruments

Derivatives:

Derivatives trading allows traders to speculate on the price movements of various financial instruments without owning the underlying assets. It offers flexibility and the opportunity to trade on indices that represent specific markets or sectors. Traders can benefit from the volatility of these instruments and potentially profit from both upward and downward price movements.

market-instruments

Stocks & Indices:

Binary.com allows trading in global stocks of well-known brands and international stock market indices. This provides traders with access to a wide range of stocks and indices at competitive prices, expanding their trading opportunities.

market-instruments

Cryptocurrencies:

Binary.com offers trading in popular cryptocurrencies, taking advantage of the highly liquid cryptocurrency market. Traders can profit from predicting the movement of cryptocurrencies such as Bitcoin, Ethereum, and more.

market-instruments

Commodities:

Binary.com allows trading in commodities such as Metals and Energy. Traders can speculate on the price movements of these assets without owning them, benefiting from high leverage and competitive spreads.

market-instruments

Pros and Cons

Pros Cons
Wide range of market instruments available High leverage can lead to increased risk and potential losses
Access to global stocks, indices, and cryptocurrencies Multipliers amplify gains and losses, increasing risk
CFD trading allows speculation on price movements Regulatory status in some jurisdictions is revoked or offshore

Account Types

Binary.com offers two types of accounts: real trading and demo trading. Real trading accounts are for traders who want to engage in live trading with real money, allowing them to access various financial instruments and participate in global markets. On the other hand, demo trading accounts provide a risk-free environment for traders to practice their strategies and explore the platform using virtual funds.

Trading Types

Binary.com offers three exciting trade types: CFDs, Multipliers, and Options.

CFDs:

Trade CFDs on Binary.com to take advantage of leverage and low spreads, which can result in better returns on successful trades. With high leverage, you can open larger positions with a smaller balance in your trading account. It's important to keep in mind that CFDs are traded on margin, meaning you need a deposit to open a leveraged position. Trading CFDs increases both potential profit and loss, as it amplifies market exposure. Stop loss, stop out, and margin call features are available to manage risk.

trading-types

Multipliers:

Multipliers on Binary.com combine leverage trading benefits with limited risk. By predicting market movements, you can multiply potential profits when the market moves in your favor. Losses are limited to your stake amount. Customizable features such as stop loss, take profit, and deal cancellation enhance risk management. With increased market exposure, you can trade multipliers 24/7 on forex and synthetics. The platform provides a responsive trading experience, with expert and friendly support available.

trading-types

Options:

Binary.com offers options trading, which allows you to predict market movements and earn payouts without owning the underlying asset. You can trade digital options that offer fixed payouts based on correct predictions or lookbacks that provide payouts based on the optimum high or low achieved by the market during the contract's duration. Options trading requires minimal capital investment, making it accessible to a wide range of traders.

options

Pros and Cons

Pros Cons
CFDs offer leverage and low spreads CFDs amplify potential profit and loss
Multipliers combine leverage and risk Multipliers have limited losses to stake
Options allow participation with minimal investment Options have fixed payouts based on correct predictions
Trade 24/7 on forex and synthetics Margin requirements and market exposure
Risk management features available Sudden market fluctuations can affect stop loss levels
Swap rates and overnight funding charges

How to Open an Account?

To open an account with Binary.com, follow these simple steps:

  1. Visit the Binary.com website and click on the “Create a New Account” button to access the login page.

open-account
  1. On the login page, click on the “Sign Up” option to begin the account creation process.

open-account

3. Enter your email address in the provided field to initiate the signup process.

4. Review the information regarding the creation of a demo account and confirm your age as 18 or older.

5. By clicking “Create demo account,” you acknowledge that Binary.com may use your email address to send you information about their products, services, and market news. You can unsubscribe from these emails at any time within your account settings.

6. Alternatively, you may have the option to sign up using alternative methods specified on the page.

open-account

Leverage

Binary.com offers different types of leverage depending on various factors. The leverage used at Binary.com is dynamic, with a range from 1:300 to 1:1000. It's important to note that such high leverage levels may not be suitable for inexperienced traders. The use of high leverage carries significant risk, as it amplifies both profits and losses. Traders should exercise caution and consider their risk tolerance before utilizing high leverage ratios.

Minimum Deposit

Binary.com offers flexibility in deposit and withdrawal options. The minimum deposit and withdrawal amounts vary depending on the payment method, with e-wallets allowing as low as 5 to 10 USD/EUR/GBP/AUD. Notably, Binary.com stands out with a minimum deposit requirement of just $5, making it more accessible compared to other brokers that typically require a minimum deposit of $250.

Deposit & Withdrawal

Binary.com offers a wide range of payment and withdrawal methods for its users. The specific fees for deposit and withdrawal are not provided by Binary.com.

Credit/Debit Cards: Binary.com accepts various credit/debit cards such as Visa, Visa Electron, Mastercard, Maestro, Diners Club International, and JCB. The minimum and maximum deposit and withdrawal amounts vary, and instant processing is available for deposits. Withdrawals may take up to 15 working days to reflect on the card, and Mastercard and Maestro withdrawals are limited to UK clients.

E-wallets: E-wallet options supported by Binary.com include Fasapay, Perfect Money, Skrill, Neteller, Webmoney, Paysafecard, Jeton, Sticpay, Airtm, Boleto, Paylivre, Online Naira, Trustly, Astropay, OneForYou, and Advcash. The deposit and withdrawal limits vary for each method, and instant processing is available for deposits. Withdrawal processing time is typically 1 working day, but may vary depending on the specific e-wallet provider.

Online Banking: Binary.com supports instant bank transfers, PayTrust, Help2Pay, ZingPay, and NganLuong for online banking transactions. The minimum and maximum deposit and withdrawal amounts vary for each method. Deposit processing time is usually 1 working day, while withdrawal processing time may vary from 1 to 3 working days.

Cryptocurrencies: Binary.com accepts deposits in cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Usd Coin, and Tether. There is no minimum deposit requirement for cryptocurrencies, and the minimum withdrawal amounts are specified for each cryptocurrency. Deposit processing time is based on confirmation, and withdrawal processing time is subject to internal checks.

Fiat Onramp: Binary.com provides a fiat onramp option where users can buy cryptocurrencies on popular exchanges. The supported methods include Changelly, and Banxa, allowing users to purchase cryptocurrencies with USD, EUR, GBP, AUD, BTC, LTC, USDT, and USDC. The minimum deposit amount and deposit processing time vary depending on the chosen method.

Also, Binary.com offers a Deposit and Withdrawal process with varying minimum amounts depending on the chosen payment method. The minimum deposit and withdrawal amount can range from 5 to 10 USD/EUR/GBP/AUD when using e-wallets. It is important to note that the specific minimum amounts may vary for different payment methods. To obtain comprehensive information about the minimum deposit and withdrawal amounts for each payment method, it is advisable to refer to the Payment Methods page provided by Binary.com.

deposit-withdrawal
Pros Cons
Wide range of payment and withdrawal methods Lack of detailed information on fees
Instant processing for many deposit methods Longer withdrawal processing times
Fiat onramp options for crypto purchase Limited availability of certain withdrawal methods for specific regions
No minimum deposit requirement for cryptocurrencies Minimum withdrawal amounts may vary depending on exchange rates
Multiple fiat currencies available

Trading Platforms

  1. Deriv MT5: Deriv MT5 is an all-in-one CFD trading platform that provides access to various asset classes, including forex, stocks & indices, cryptocurrencies, commodities, and derived indices. It offers 24/7 trading and multiple trading assets on a single platform. With its quick demo account sign-up and regulation by a trusted industry pioneer, Deriv MT5 is suitable for both new and experienced traders.

trading-platform
  1. Deriv X: Deriv X is a customisable multi-asset trading platform that allows trading of CFDs on forex, commodities, stocks & indices, cryptocurrencies, and derived indices. It offers a versatile trading experience with features designed to fit individual trading styles. Traders can trade on multiple markets simultaneously, customise their trading environment, and access intuitive tools such as dashboards, custom watchlists, and feature-rich charts.

trading-platform
  1. Deriv EZ: Deriv EZ is a user-friendly CFDs trading platform that offers instant access to a wide variety of assets, including forex, stocks and indices, commodities, cryptocurrencies, and derived indices. It provides a seamless trading experience with no additional account ID or password required. With 24/7 trading availability, Deriv EZ allows traders to easily start trading, trade their favorite assets on a single platform, and access trading tools and indicators for informed decision-making.

trading-platform
  1. Deriv GO: Deriv GO is a mobile app designed for trading multipliers on the go. It offers 24/7 trading of forex, derived indices, and cryptocurrencies. With user-friendly features, easy access to trades, and the ability to amplify profits up to 1000x with multipliers, Deriv GO provides a trading experience for traders who prefer trading on mobile devices.

trading-platform
  1. SmartTrader: SmartTrader is an all-in-one CFD trading platform that offers a wide range of tradable assets, zero commissions, and 24/7 trading. It provides a simple and user-friendly interface for traders to make informed decisions.

trading-platform
  1. Deriv Trader: Deriv Trader is a user-friendly trading platform offered by Binary.com. It allows traders to engage in forex, commodities, cryptocurrencies, and indices markets. The platform offers customizable chart types and trade types, with trade durations and a minimum stake of $0.35. Traders can make informed decisions using technical indicators and widgets. Overall, Deriv Trader provides a simple and versatile trading experience.

trading-platform
  1. Deriv Bot: Deriv Bot is a platform that allows traders to automate their trading ideas without the need for coding. Traders can build their own trading robots using pre-built strategies or create their own from scratch. With a variety of assets to choose from, zero cost to build bots, and performance tracking features, Deriv Bot offers a solution for traders interested in algorithmic trading.

trading-platform
  1. Binary Bot: Binary Bot is a platform that enables traders to automate their trading ideas without coding. It offers a range of assets to create trading bots, including pre-built strategies and the option to build custom strategies visually. Traders can use analysis tools, indicators, and logic such as take profit and stop loss to optimize their bot's performance. Binary Bot allows traders to track the bot's profitability and offers integrated help, tutorials, saving strategies on Google Drive.

trading-platform
Pros Cons
Wide range of assets and markets available Limited information provided about trading platform fees
User-friendly interfaces and intuitive tools Limited customization options for some platforms
24/7 trading availability Lack of advanced trading features in certain platforms
Quick demo account sign-up Limited access to educational resources in some platforms
Regulated and trusted industry pioneer Mobile app may have limited functionality compared to web-based platforms

Trading Tools

Margin Calculator:

The margin calculator provided by Binary.com allows traders to estimate the margin required to hold their positions. This calculation takes into account factors such as leverage, volume lot, and the trader's Deriv MT5 account balance. By using the margin calculator, traders can have a better understanding of the margin requirements for their trades.

trading-tools

Swap Calculator:

The swap calculator helps traders calculate the overnight fees associated with holding open positions. These fees can be positive or negative, depending on the swap rate. By using the swap calculator, traders can assess the potential costs or earnings from holding positions overnight, allowing for better risk management.

trading-tools

Pip Calculator:

The pip calculator is a useful tool for determining the value of pips in trades. It helps traders manage their risk by providing insight into the potential profits or losses based on pip movements. This information is valuable for setting appropriate stop-loss and take-profit levels.

trading-tools

PnL for Margin:

The PnL (Profit and Loss) margin calculator helps traders estimate the stop-loss and take-profit levels, as well as the pip value for their contracts. This information assists in mitigating risk when entering buy or sell positions. By using the PnL margin calculator, traders can plan their trades with a better understanding of potential risks and rewards.

trading-tools

PnL Multipliers:

The PnL multipliers calculator is specifically designed for traders using multipliers. It estimates the level and amount of the stop-loss and take-profit orders for contracts, helping traders manage their risk in case the market price moves against their predictions. This tool is particularly useful when trading with leveraged products.

trading-tools
Pros Cons
Provides essential tools for risk management Limited in-depth analysis capabilities
Helps traders estimate margin requirements Lacks advanced technical analysis tools
Facilitates calculating overnight swap fees Does not offer extensive charting features
Enables pip value calculation May not meet the needs of advanced traders
Assists in setting stop-loss and take-profit levels Lack of customization options for the tools

Customer Support

Binary.com offers customer support in various languages, as their website is translated into multiple languages. Traders can contact the support team through live chat, with the necessary details available in the “Contact Us” section of the website. Additionally, Binary.com provides contact information for different regions and countries.

For English support, traders can reach out via the phone number 08000119847. German support is available at +44(0)1666 800042, and French support can be contacted at +44(0)1666 800042. Traders can also connect with Binary.com through email at support@binary.com or via their Facebook page.

Binary.com has multiple offices located worldwide. In Europe, their offices are in the United Kingdom, France, Malta, Cyprus, and Guernsey. In Asia, Binary.com has offices in Malaysia, including Cyberjaya and Labuan, as well as in Ipoh, Melaka, and Singapore. They also have offices in Dubai, Jordan, Belarus, Rwanda, Paraguay, the Cayman Islands in the Caribbean, and Port Vila in Vanuatu.

These various support channels and office locations allow traders to seek assistance and get in touch with Binary.com according to their specific needs and geographical location.

customer-support

Conclusion

In conclusion, Binary.com is a regulated broker operating under the Labuan Financial Services Authority in Malaysia with a Straight Through Processing (STP) license. However, its licenses in Vanuatu and the British Virgin Islands are currently revoked, raising concerns about its offshore regulatory status. The broker has also been reported for 21 complaints in the past 3 months, indicating potential risks and scams. While Binary.com offers a wide range of market instruments, including forex, CFDs, derivatives, stocks, indices, cryptocurrencies, and commodities, traders should be cautious of the high leverage that can lead to increased risk and potential losses. The platform lacks transparency regarding fees and expiry dates, and there is limited information available about licensed institutions. Overall, it is important for traders to carefully consider the potential disadvantages and risks associated with Binary.com before engaging in trading activities.

FAQs

Q: Is Binary.com regulated?

A: Yes, Binary.com is regulated by the Labuan Financial Services Authority (LFSA) in Malaysia under license number MB/18/0024. However, its licenses in Vanuatu and the British Virgin Islands are currently revoked and classified as offshore regulatory.

Q: What market instruments does Binary.com offer?

A: Binary.com offers a diverse range of market instruments, including Forex and CFDs, derivatives, stocks & indices, cryptocurrencies, and commodities.

Q: What types of accounts does Binary.com offer?

A: Binary.com offers two types of accounts: real trading accounts for live trading with real money and demo trading accounts for practicing strategies with virtual funds.

Q: What are the trading types offered by Binary.com?

A: Binary.com offers CFDs, Multipliers, and Options trading. CFDs allow leverage trading with low spreads, multipliers combine leverage with limited risk, and options trading allows predictions and earnings without owning the underlying asset.

Q: How can I open an account with Binary.com?

A: To open an account with Binary.com, visit their website, click on “Create a New Account,” and follow the signup process by entering your email address and confirming your age.

Q: What leverage does Binary.com offer?

A: Binary.com offers dynamic leverage ranging from 1:300 to 1:1000, depending on various factors. However, high leverage levels may not be suitable for inexperienced traders, and caution should be exercised.

Q: What is the minimum deposit at Binary.com?

A: The minimum deposit at Binary.com depends on the payment method used and can vary. E-wallets allow as low as 5 to 10 USD/EUR/GBP/AUD, while other methods may have different minimums. Binary.com stands out with a minimum deposit requirement of just $5.

Q: What payment and withdrawal methods does Binary.com offer?

A: Binary.com offers a wide range of payment and withdrawal methods, including credit/debit cards, e-wallets, online banking, cryptocurrencies, and fiat onramp options. The specific fees for deposit and withdrawal are not provided by Binary.com.

Q: What trading platforms are available on Binary.com?

A: Binary.com offers several trading platforms, including Deriv MT5, Deriv X, Deriv EZ, Deriv GO, SmartTrader, Deriv Trader, Deriv Bot, and Binary Bot. Each platform provides different features and trading options.

Q: What trading tools does Binary.com provide?

A: Binary.com provides trading tools such as a margin calculator to estimate margin requirements, a swap calculator to calculate overnight fees, and a pip calculator for precise pip value calculations.

santander
Company Name Santander UK Plc
Regulatory Status Regulated by the Financial Conduct Authority (FCA) with License No. 106054
License Type Market Making (MM)
Effective Date December 1, 2001
License Type No Sharing
Website Santander UK Plc
Email Address customerservices@santander.co.uk
Address 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM
Phone Number 448003897000
Products and Services Current Accounts, Mortgages, Credit Cards, Savings and ISAs, Investments, Insurance, Personal Loans
Customer Support Telephone (1-877-768-2265), Live Chat, ATM/Branch Locator
Customer Support Hours Mon - Sat, 8 a.m. to 8 p.m. EST
International Calls Local number for customers outside the United States: 1-401-824-3400

General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

regulation

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

regulation

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

  1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

  2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

  3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

  1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

  2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

  3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Pros Cons
  • Comprehensive range of financial products and services
  • Some current accounts have monthly fees
  • Accessible customer support options
  • Complexity in navigating numerous offerings
  • Regulated institution, ensuring financial stability
  • Eligibility criteria may limit access to some products

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

  1. Current Accounts:

  • Santander Edge Up Current Account:

    • Earn cashback on selected household bills, supermarket, and travel costs.

    • Earn interest on credit balances up to £25,000.

    • Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

    • No charges for using the debit card outside the UK.

    • £5 monthly fee.

  • Santander Edge Current Account:

    • Earn cashback on selected household bills at supermarkets and travel spend.

    • Access to an optional savings account with exclusive rates.

    • Requires funding the account with £500 each month and setting up 2 active Direct Debits.

    • No charges for using the debit card outside the UK.

    • £3 monthly fee.

  • Everyday Current Account:

    • Simple and straightforward account with no monthly fee.

  • 1|2|3 Student Current Account:

    • Free 16-25 railcard for four years.

    • Interest-free overdraft of £1,500 for the first 3 years of studies.

    • Requires regular deposits of at least £500 every 4 months.

  • 1|2|3 Mini Current Account:

    • Designed to help children and young people learn money management.

    • Offers interest on balances at certain thresholds.

    • Choice of contactless debit card or cash card.

  • Basic Current Account:

    • Suitable for those with poor credit history or newcomers to the UK.

    • products
  1. Mortgages:

  • Services for first-time buyers, home movers, and those looking to remortgage.

  • Options for changing lenders, borrowing more money, and managing existing mortgages.

  • Later life mortgages for individuals aged 55 or over.

  • Partnership with ufurnish.com for home furnishing experiences.

products
  1. Credit Cards:

  • Range of credit cards for various needs, including:

    • All in One Credit Card

    • Long Term Balance Transfer Credit Card

    • Everyday No Balance Transfer Fee Credit Card

    • Santander World Elite™ Mastercard®

    • products
  1. Savings and ISAs:

  • Savings and ISAs for different goals, including:

    • Easy Access Saver

    • Regular Saver

    • Santander Edge Saver

    • Easy Access ISA

    • Fixed Rate ISAs

    • Fixed Term Bonds

    • Junior ISA

    • Inheritance ISA

    • products
  1. Investments:

  • Investment options with cashback incentives.

  • Investment Hub for online advice and fund selection.

  • Investment advice and resources available.

products
  1. Insurance:

  • Home insurance, including contents insurance for renters.

  • Life insurance, including critical illness cover.

  • Health insurance.

  • Mortgage life insurance.

  • Family and lifestyle insurance.

  • Over 50s Life Insurance.

  • Car insurance, including electric vehicle insurance.

  • Travel insurance.

  • Business insurance and landlord insurance.

products
  1. Personal Loan:

  • Personal loans with fixed interest rates.

  • Loan amounts from £1,000 to £25,000.

  • Flexible repayment terms.

  • Loan eligibility criteria apply.

products

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

  1. Telephone Support:

  • Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

  • Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

  • For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

  1. International Calls:

  • For customers calling from outside the United States, there is a local number: 1-401-824-3400.

  1. Live Chat:

  • Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

  1. ATM/Branch Locator:

  • For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

support

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer?

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support?

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts?

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer?

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander?

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.

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