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ACY Securities , FXTF Broker Comparison

Do you want to know which is the better broker between ACY Securities and FXTF ?

In the table below, you can compare the features of ACY Securities , FXTF side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
ACY Securities
7.25
Regulated
Under guarantee
10-15 years
ASIC,ASIC
--
D
D
836.7
453
453
453
1906
1829
1906
D
--
27
-2
27
AA
8.5 USD/Lot
21.77 USD/Lot
C

Long: -6.17

Short: 0.98

Long: -32.84

Short: 10.75

AA
0.1
39
Bespoke,ProZero,Standard
--
$10,000
500:1
--
0.00
Variable
0.01 lot
--
FXTF
8.09
Regulated
Under guarantee
--
--
15-20 years
FSA
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

ACY Securities 、 FXTF BrokersRelevant information

ACY Securities BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of acy-securities, fxtf lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

acy-securities

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

ACY Securities Review Summary in 10 Points
Founded 2011
Registered Country/Region Australia
Regulation ASIC
Market Instruments Stocks, FX, Commodities, Indices, ETFs
Demo Account Available
Leverage 500:1
EUR/USD Spread variable
Trading Platforms MT4, MT5
Minimum deposit $50
Customer Support 24/5 live chat, phone, email

What is ACY Securities?

ACY Securities, a trading name of ACY Securities Pty Ltd, is a multi-financial broker with a full license from the Australian Securities and Investments Commission (ASIC, License No. 403863). Since 2011, the company has relied on its keen insight into the market, effective demand management, client-oriented & advanced technology, and perfect educational resources to help more institutional participants and retail traders integrate into the ever-changing financial derivatives industry.

ACY Securities' home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

ACY Securities offers a wide range of instruments for trading and flexible account options with low minimum deposits. They also provide a variety of educational resources to help traders improve their skills.

However, there have been reports of issues with withdrawals and slippage. It's important to approach investing with caution and to thoroughly research a broker before deciding to invest.

Pros Cons
• ASIC-regulated • Reports of severe slippage and withdrawal issues
• Multiple trading assets and funding options
• Demo accounts available
• MT4 and MT5 supported
• Low minimum deposit ($50)
• Competitive spreads and commissions
• Trading tools and educational resources available
• Multiple communication channels available

Note: These pros and cons are based on the information provided and may not be exhaustive.

ACY Securities Alternative Brokers

    There are many alternative brokers to ACY Securities depending on the specific needs and preferences of the trader. Some popular options include:

    • RoboForex - A reliable broker with a wide range of trading platforms, but with high fees and a limited product portfolio.

    • Hantec Markets - A good choice for experienced traders seeking a range of markets and trading platforms, but with limited educational resources and high fees.

    • Key Way Investments - A decent broker for beginners with a strong focus on education and low fees, but with a limited product range and average customer service.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is ACY Securities Safe or Scam?

Regulated by Australia Securities & Investment Commission (ASIC) is generally considered to be a positive sign for a brokerage firm, as ASIC has a good reputation for enforcing strict regulatory standards. However, negative reviews from clients about severe slippage and difficulty with withdrawals are certainly a cause for concern. It is recommended that traders carefully consider all available information and conduct their own research before deciding to trade with ACY Securities or any other brokerage.

Market Instruments

ACY Securities offers a wide range of trading instruments to its clients. With over 2200+ trading instruments, traders can access Forex, Precious Metals, Indices, Commodities, Cryptocurrencies, ETFs and Share CFDs. This allows traders to diversify their trading portfolio and take advantage of different market conditions. With so many options, traders can find opportunities in multiple asset classes and take positions based on their trading strategies. The variety of instruments offered by ACY Securities makes it a versatile platform for traders looking for diverse opportunities in the financial markets.

Market Instruments

Accounts

Apart from demo accounts, the company offers three live account types to cater to the needs of different traders, namely Standard, ProZero and Bespoke, with minimum deposit requirements of $50, $200, and $10,000 respectively. The minimum trading volume for all these three accounts is 0.01 lots.

Account Types

Leverage

ACY Securities currently provides 50:1, 100:1, 200:1, 300:1, 400:1, and 500:1 leverage to meet investors' various needs. The maximum leverage for commodities and precious metals is 1:500, the stock index is 1:100, and for share CFDs is 1:25.

While leverage can amplify potential profits, it also increases the risk of significant losses. Therefore, it's important for traders to understand the risks involved and use leverage responsibly, especially for beginner traders who should start with lower leverage until they gain more experience.

Spreads & Commissions

Spreads and commissions with ACY Securities are scaled with the accounts offered. Specifically, the spread is variable on the Standard account, and from 0.0 pips on the ProZero and Bespoke accounts.

Note that the ProZero and Bespoke accounts have a commission-based pricing structure, which means that while the spreads can be tighter, traders need to pay a commission on top of the spread. Specifically, $3/lot per side on the ProZero account and $2.5/lot per side on the Bespoke account. In contrast, there is no commission charged for the Standard account.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
ACY Securities From 0.0 pips No commission on Standard,$3/lot per side on ProZero, $2.5/lot per side on Bespoke
RoboForex From 0.0 pips $20/lot per side
Hantec Markets From 1.2 pips No commission
Key Way Investments From 0.7 pips No commission

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

ACY Securities provides clients with the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms for desktop, mobile, and web. These platforms are renowned for their user-friendly interfaces and advanced charting capabilities, as well as their extensive range of technical indicators and trading tools.

With MT4 and MT5, traders can customize their trading experience to suit their individual needs, and execute trades quickly and efficiently. The mobile and web versions of the platforms allow traders to access their accounts on-the-go, ensuring that they can always stay up-to-date with market conditions and execute trades at their convenience.

MT4

Overall, the availability of these well-established trading platforms can be a significant advantage for traders who are looking for a reliable and versatile trading experience.

See the trading platform comparison table below:

Broker Trading Platforms
ACY Securities MT4, MT5
RoboForex MT4, MT5, cTrader
Hantec Markets MT4, WebTrader
Key Way Investments MT4, WebTrader

Trading Tools

ACY Securities offers a variety of trading tools to enhance clients' trading experience. Capitalise.ai is a trading automation platform that enables traders to automate their strategies using natural language. MetaTrader Scripts are designed to help traders automate some repetitive actions in the MT4 and MT5 platforms, such as opening multiple orders or closing all positions at once.

Signal Start is a platform that provides signals from third-party signal providers, which traders can use to make informed trading decisions. Forex VPS is a virtual private server service that allows traders to run their trading platform and expert advisors (EAs) 24/7 without interruptions. With these trading tools, traders can optimize their trading strategies, improve efficiency, and potentially increase profitability.

Deposits & Withdrawals

ACY Securities accepts various payment methods, including Wire Transfer (Local and International), Credit/Debit Cards, Skrill, Doku Wallet, and China Union Pay, and the minimum initial deposit requirement is $50. Bank transfer deposits are free, but your bank may charge for international payments.

Payment Options

ACY Securities minimum deposit vs other brokers

ACY Securities Most other
Minimum Deposit $50 $100

You can make 3 free withdrawals per month, and after that, you will be charged $25 per withdrawal in your base currency, or you can wait for the new month to get your free withdrawals again. The amount you withdraw must be the same as the deposit, and you must withdraw within 20 days of the transaction.

ACY Securities processes withdrawal requests on the same day if received before 16:00 AEST; requests received after that time will be processed on the next business day. The speed of receiving and clearing funds depends on the withdrawal method chosen. Bank transfers take 2-3 business days, while card withdrawals take 3-5 business days.

See the deposit/withdrawal fee comparison table below:

Broker Deposit Fees Withdrawal Fees
ACY Securities Free for most methods 3 free withdrawals/month, then $25
RoboForex Free for most methods Depends on the method and country
Hantec Markets Free for most methods Depends on the method and country
Key Way Investments Free for most methods Depends on the method and country

Please note that the fees may vary depending on the specific payment method used and the country of the trader. It is important to check the broker's website for the most up-to-date information on fees and charges.

Customer Service

ACY Securities provides multiple channels for clients to get in touch 24/5, including phone, email, live chat, and an online messaging system. Clients can also follow the broker on various social media platforms such as Twitter, Facebook, Instagram, YouTube, LinkedIn, and TikTok. In addition, an FAQ section is available on the website to answer common questions.

Customer Service
Customer Service
Help Center

Overall, ACY Securities' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• Multi-channel support • No 24/7 customer support
• Live chat support • Some users have reported difficulties resolving issues with customer service
• FAQ section available
• Social networks updated

Note that these pros and cons are based on user feedback and experiences, and may not necessarily be representative of everyone's experience with ACY Securities' customer service.

Education

ACY Securities places great emphasis on forex education, providing a wide range of learning resources to help traders improve their trading skills and strategies. The broker offers a variety of educational materials, including webinars, e-books, and premium training resources, catering to traders at all levels, from beginners to experienced professionals.

The Market Analysis Webinar provides insight into market trends and helps traders stay up to date with the latest news and events affecting the forex market. The Forex E-books are comprehensive guides that cover various trading strategies, tools, and techniques. The Premium Training Resources are designed to provide traders with personalized education tailored to their individual needs, helping them gain a deeper understanding of the forex market and improve their trading performance.

Education

User Exposure on WikiFX

It is important to exercise caution when investing with any broker, and this includes ACY Securities. It is concerning to see reports of severe slippage and issues with withdrawals from some users. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

As a whole, ACY Securities is a regulated and reputable broker that offers a wide range of trading instruments, multiple account types, and various trading platforms. The broker also provides traders with educational resources, trading tools, and excellent customer support. However, there have been some reports of slippage and withdrawal issues, which should be taken into consideration.

In summary, ACY Securities may be a suitable broker for experienced traders looking for a diverse range of trading options and strong support, but potential investors should be aware of the risks involved and exercise caution before investing.

Frequently Asked Questions (FAQs)

Q 1: Is ACY Securities regulated?
A 1: Yes. It is regulated by Australia Securities & Investment Commission (ASIC).
Q 2: Does ACY Securities offer demo accounts?
A 2: Yes.
Q 3: Does ACY Securities offer the industry-standard MT4 & MT5?
A 3: Yes. Both MT4 and MT5 are available.
Q 4: What is the minimum deposit for ACY Securities?
A 4: The minimum initial deposit to open an account is $50.
Q 5: Is ACY Securities a good broker for beginners?
A 5: No. ACY Securities is not a good choice for beginners. Though it advertises very well, there are too many complaints on the Internet. Take care!
fxtf
Aspect Information
Registered Country Japan
Founded Year 15-20 years ago
Company Name Goldenway Japan Co., Ltd.
Regulation Regulated in Japan by the Financial Services Agency
Minimum Deposit Not specified
Maximum Leverage Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads Spreads on various currency pairs
Trading Platforms MT4 trading system and GX trading system
Tradable Assets FX (30 currency pairs) and Commodity CFDs
Account Types Not specified
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone, email, LINE messaging platform
Payment Methods Bank Transfer
Educational Tools FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

basic-info

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros Cons
Registered in Japan and regulated by the Financial Services Agency No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs Limited information provided about educational tools and resources
Accepts bank transfers as a payment method No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems Limited options for payment methods other than bank transfer
Offers a range of trading tools Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit?

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長(金商)第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

regulation

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

market-instruments

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

market-instruments
Pros Cons
Wide range of currency pairs for FX trading Limited payment methods
Availability of commodity CFDs for trading Lack of detailed information on account types
Ability to profit from both rising and falling prices Limited customer support options
Real-time rates provided for trading activities No live chat or dedicated FAQ section
Access to trade gold and silver against USD Lack of demo accounts

How to Open an Account?

STEP 1: Application for opening an account

  • Click on the “口座開設” (Account Opening) button.

open-account
  • Confirm and agree to the contents of the delivery documents.

  • Enter your customer information, such as name and date of birth.

  • After completing the application, check your email for an application reception email.

open-account

STEP 2: Submission of confirmation documents

  • Depending on the identity verification method, there are two patterns:

    • Take a selfie and a confirmation document from your smartphone.

    • Speed opening with a smartphone:

open-account
  1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

    • Choose one of the three submission methods: “upload,” “email,” or “mail.”

    • Upload your scanned or photographed identity verification documents and My Number verification documents.

    1. Normal opening:

open-account
  1. Alternatively, attach the documents to an email and send them to the specified email address.

open-account
  1. If mailing, prepare copies of the verification documents and send them to the designated address.

open-account

STEP 3: Account opening review

  • Your application will undergo an examination.

  • The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

  • Await the examination results.

  • Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

deposit-withdrawal
Pros Cons
Quick deposit options Limited information on withdrawal fees and processing times
Same-day withdrawal service available Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

trading-platform

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

trading-system
Pros Cons
Accessible through various devices Lack of detailed information on account types
MT4 platform available for PC, mobile Limited payment methods restricted to bank transfers
GX trading system suitable for beginners Limited customer support options
GX platform incorporates TradingView No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

trading-tools

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

trading-platform

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

trading-tools

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

trading-tools
Pros Cons
FXTF Future Chart helps predict price movements based on past data. Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis. Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions. Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis. Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

customer-support

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF?

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF?

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF?

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF?

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF?

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF?

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF?

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF?

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated?

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation?

A: FXTF has been operating for 15-20 years.

Are the transaction costs and expenses of acy-securities, fxtf lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive acy-securities and fxtf are, we first considered common fees for standard accounts. On acy-securities, the average spread for the EUR/USD currency pair is -- pips, while on fxtf the spread is --.

Which broker between acy-securities, fxtf is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

acy-securities is regulated by ASIC,ASIC. fxtf is regulated by FSA.

Which broker between acy-securities, fxtf provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

acy-securities provides trading platform including Bespoke,ProZero,Standard and trading variety including --. fxtf provides trading platform including -- and trading variety including --.

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