Dear FX3695831824, Thank you for your feedback. UTrada always strictly adheres to compliance procedures and has established clear rules and monitoring mechanisms to protect the interests of all clients. After a comprehensive review, your account was terminated due to violations of trading policies, which is in accordance with the relevant terms of the Client Agreement. UTrada is committed to integrity, transparency, and excellent service. If you wish to discuss this matter further, please feel free to contact us directly.

Dear Isla Brown, Thank you for your support! We are delighted to hear that you are satisfied with the platform's ease of use and the experience with the charting tools. UTrada has always been committed to providing traders with an efficient, intuitive, and comprehensive trading environment. Your recognition motivates us to continuously optimize and improve our services. We look forward to you enjoying a smooth trading experience on UTrada!

Dear Natsuki H., Hyogo, Thank you for your feedback. We highly value your concern regarding the transparency of trading costs. In the past, some traders did mention issues with spreads, and we have since optimized and adjusted them. Currently, our spreads have significantly improved and are highly competitive within the industry. We sincerely invite you to experience them again, and we believe you will notice more advantageous trading costs. We look forward to providing you with an even better trading experience in the future.