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Fintrix Markets, a fraudulent trading platform, is preventing clients from withdrawing profits and falsely accusing them of high-frequency trading violations.
Beware of Fintrix Markets (parent company Aksys Global Markets Ltd)! This is a classic scam gambling platform where the loser pays out! I participated in their authorized copy trading on this platform. I didn't perform any actual manual or algorithmic operations; I simply followed the signals of the trading advisor. Luckily, I made a profit of $1078 by copying their trades. When I tried to withdraw my funds, the platform immediately turned hostile! They first sent a daily statement in the backend and, through an operation called "PnL Correction," deducted all $1078 of my profit (see the red box in Figure 2). When I emailed to question them, they replied with an utterly absurd email (see Figure 1), falsely accusing me of using "high-frequency automated strategies" and "two-way rapid opening and closing positions"! This is utterly ridiculous! I was simply a copy trader using signals authorized by your platform! - If the trader who led my trades causes my account to be liquidated and I lose my principal, will you refund my money under the pretext of "violation of trading rules"? Absolutely not! - Now that the trader has made money, you're saying the trader violated the rules and confiscating all the profits of us innocent retail investors who followed your trades! This shows that Fintrix Markets has no real market orders; it's a complete gambling platform. When clients make money, they panic and disconnect the internet, using technical excuses to steal our money! Online customer service is completely unresponsive and delaying, and their email replies are perfunctory. I hope the official Tianyan (a financial information platform) will intervene and warn all traders: stay away from Fintrix Markets; it's a completely black platform where you can only lose money, not make it! I will fight for my rights to the very end until my $1078 is refunded!
FX2609596652
Verified
04-17
Replied
Reply from official Fintrix Markets
Dear XIN CHENG, We are sorry to hear about your experience and appreciate you bringing this to our attention. As mentioned in our previous communication today, your case is currently under thorough review. Please rest assured that our team is carefully investigating all details to ensure a fair and balanced resolution for all parties involved. We sincerely appreciate your patience and understanding while we complete this process. Kind regards, Fintrix Markets Team
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