I made a withdrawal that never came to me. I contacted them customer service by all means and they only answered me an email that has patience that is going to arrive. I have been waiting for more than 2 months. I feel cheated.

I have been using this broker for the past six months as part of my full-time job trading forex. I use limit orders exclusively when trading on a real account and have found their server execution to be excellent. The trading environment is generally satisfactory, with timely withdrawal processing and a 2-day turnaround on the most recent transaction. There weren't any shady costs I had to worry about. The situation is normal.