This broker took my 3140 South African rands.And refused my withdrawal

I have faced yesterday. I lost $500 profit. After it comes to near deposit amount they will cancel all.My balance was 1360 (deposit 856 & profit more than 500 profit. ). Finally my balance is 2.28 . Loss -853 . So what happen to profit. They ate it. This is instaforex BAD SIDE.

InstaForex offers a bonus for beginners that indeed helps to take the first steps in Forex. However, this is practically the only clear advantage I found. The insistence on MetaTrader 4 is a problem: the platform is outdated, with a rigid interface and a lack of basic features of MT5, such as modern charts and integrated analysis. It seems that the broker is stuck in the past while competitors evolve. The website and the application worsen the experience: confusing navigation, disorganized menus, and a design that hinders more than it helps. In decisive moments, I wasted time searching for basic functionalities, which is unacceptable for those operating in a dynamic market like Forex. The lack of intuitiveness turns simple tasks into frustrating challenges, especially for beginners. Despite the fast order execution, poor usability and reluctance to modernize tools compromise the potential of the broker. The support team tries to help, but it doesn't compensate.

Spreads are waaayyyy too high impossible to make any profit at times because of it. They're more worried about themselves making a profit we end up losing almost no matter what.

While the stock opened there is frozen candle and it takes more then 10 minutes, I even chat via online and raised this issue, unfortunately their respond are very unpleasant and unprofessional, delaying the problem without giving right solutions. platform : MT4 server : instaforex-SINGAPORE.com leverage : 1: 600 counter : #meta #fb

Withdrawal suddenly disappeared from pending, there is no notice showing either its rejected or processed, the finance department kept giving tons of excuses. Now the worse is I cant even log in to the web even after I changed/restore a password

It is able to deposit, but it said that there is deposit record during withdrawl

The words of a heart broken client "me...he said he didn't ve money and I was begging even for $50 investment. Two weeks ago he called me and said he was ready and I directed him to instaforex office to open an account. He went there and deposited $150 and was given a bonus of $150...making the account $300. forex should stay clear of instaforex... They have ruined my week so I ve converted the money there as a demo account in a live account to practice with... Scam is instaforex". Q:WHY?

I opened on April 2018 a trading account with Instaforex company. My strategy is based on news trading (I open the trades few minutes prior to the event to profit from volatility) and I had no problems during my trading experience with them as Instaforex allows news trading. Instaforex company cut my profits according to a clause from the agreement that says the following: “5.12. When the price change, connected with the a difference between the instrument last price at market close and the instrument first price at market open, or connected with news release, leads to a profit higher than 10% of the initial deposit, the Company reserves the right to use correction of such trade financial result in the size proportionate to the difference of the above mentioned prices in pips, But when I faced them with the fact that this clause wasn’t applied to my other trades even though all my trades were during news releases, they sent me back this response: