已解決
止盈未觸發
調解對象
FBS
調解問題
其他爆料
調解要求
賠償
調解金額
$20(USD)
調解時間
126天13小時

調解進度
菲律賓2024-01-18
已解決
weng5913
伯利茲2023-12-19
回復
FBS
Please keep in mind that the spread on trading accounts can be widened before, in time, and after economic, political, and other news releases, during the Gap, at the time of Market opening (on Monday), as well as at the time of low market liquidity, and when a market situation is conditional on high spreads.
Kindly consider that you can send a claim to the support team by email at support@fbs.com in case you believe that your trading order was executed incorrectly. We have checked the email address you used to register at FBS and didn't notice your requests to the support service about the highlighted issue. Thus, If the question is still relevant, please contact us by mail, so we can carefully investigate your case.
Kind Regards,
FBS Team.
回復
香港2023-09-14
聯繫經紀人
WikiFX海外客戶服務
WikiFX海外客戶服務聯繫經紀人
香港2023-09-14
審核通過
WikiFX調解中心
WikiFX調解中心審核通過
菲律賓2023-09-13
開始調解
weng5913

我使用的是fbs的零點差,我在xauusd上下了訂單,止盈設置為1904,但價格到1903.22,止盈也沒有被觸發,所以我選擇在1906.11平倉,損失了20美元


開始調解
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2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任
