withdrawal is abnormal

A friend introduced me to BloomsMarkets Limited but the platform does not permit withdrawal and the account manager couldn't be contacted after a while of making profits so i contacted the customer service to withdraw. At first they said i had a wrong email address but after confirming that there was no error on my path, they asked me for my order id which i supplied, all the same i never heard from them again till the report filed to fintrack/org made it possible to get the investment back. Be extremely careful of Blooms Markets Limited, you will most likely lose your money and they won't help.