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My withdrawal has been rejected. Please approve it

My father put withdrawal request on 26 march 2022 with 4150 usd but they rejected without any reason .My MT 4 trading capital and wallet are showing zero-zero.We are from India country. Please refund or approve this withdrawal as soon as possible.I am waiting for your next good step.
login email ID-. rajendrasharma0789@gmail.com
Name- Prasad Sharma Rajendra
IPC account- IB273180