Refusing to load my funds into my account

They held a "Christmas special" where if you deposit certain amounts you get a bonus amount. I have sent USDT21,000 and they haven't credited my account. When I ask them why they say due to high margin accounts it will take time, at first they said a month. Then they ask to me deposit another $3000 to speed up the transfer. Is there anyway I can report? I will be bankrupt as I'm trying to recover from another scam.