FBSResposta

2023-12-19 10:43

Belize

Resposta

Please keep in mind that the spread on trading accounts can be widened before, in time, and after economic, political, and other news releases, during the Gap, at the time of Market opening (on Monday), as well as at the time of low market liquidity, and when a market situation is conditional on high spreads. Kindly consider that you can send a claim to the support team by email at support@fbs.com in case you believe that your trading order was executed incorrectly. We have checked the email address you used to register at FBS and didn't notice your requests to the support service about the highlighted issue. Thus, If the question is still relevant, please contact us by mail, so we can carefully investigate your case. Kind Regards, FBS Team.

HF9010Iniciar mediação

2023-11-08 08:20

Indonésia

Iniciar mediação

Kenapa FBS tidak mengeksekusi order buy limit saya? Pair CADCHF, 1 lot , order no 1349195475 Waktu 2023.11.06. 15:15:21 Pada waktu 2023.11.08. 00.00 Padahal seharusnya profit 109 poin... No akun 320332859 FBS real-12 Apakah FBS melakukan sesuatu yang tidak benar?