3ヶ月前から出金がない

今年の7月31日に最低引き出し残高115ドルを貯めることができた4月からユーオプションのウェブサイトを利用しており、90ドルを引き出すことにしました。今まで支払いは受け取られておらず、サイトは書き込みを保留し続けています。カスタマーケアサービスに連絡しようとしましたが、応答しません

以下は原文です。

Withdrawal not received since 3 months ago

I have been using the you option website since the month of April, in which I was able to accumulate the minimum withdrawal balance of 115$, with I decided to withdraw 90$ on 31st of July this year. Even till now the payment hasn't been received and the site keeps writing pending. Tried contacting the customer care service but its non responsive