Kong The system had a serious slippage problem, and what's most disgusting was that it draws its own lines. Around 5 PM today, just before the market closed, I shorted at 4520. Thinking it would open lower tomorrow, I didn't close the position. After shorting at 4520, I placed a stop-loss order at 4510. At the last second before the market to be closed, a huge bullish candle suddenly appeared, and I suspected something was wrong. It suddenly rose 20 points! I checked other platforms, including Jinshi and XM, but none of them showed this huge bullish candle. I was shocked to see that only WZG had this sudden rise. Don't trade on these platforms; they're practically a scam. Image 1 is from Jinshi, Image 2 is from XM's MT5, and Image 3 is from WZG (Wanzhou Gold). Disgusting platform. Exposure 03-26
Login & Registration
Official website
en.wzg.com...
High Potential Risk
This broker is flagged with a High Potential Risk label. Carefully review regulatory documents and confirmations before funding an account.
Account registration / opening
To open an account with a regulated broker like WZG, start on the official site (use the exact domain https://en.wzg.com and bookmark it). Look for an action labelled 'Register', 'Open Account', 'Sign up' or similar. Typical registration requires an email address, a strong password, and basic personal details such as full name, country of residence and date of birth.
Because WZG is regulated, you should expect a Know-Your-Customer (KYC) process before you can trade. That commonly includes uploading a government ID (passport or national ID) and proof of address (utility bill or bank statement). You will also be asked to accept the broker's terms and risk disclosures.
- Go to https://en.wzg.com and select the site’s registration or account-opening link.
- Enter your email address and create a strong, unique password.
- Provide personal details as requested and accept the terms and risk disclosures.
- Complete KYC by uploading ID and proof of address when prompted.
- Verify your email address by following the confirmation link sent to your inbox.
How to log in
After registration you will use the broker's login area to access your account. On the web, navigate to the official site and click the 'Login', 'Sign in' or 'My Account' link, then enter your registered email/username and password. Many sites also offer a dedicated mobile app or a mobile-optimized site; if an app exists, download it from the official app store and sign in using the same credentials.
If the site offers device recognition or a 'remember me' option, use these cautiously on private devices only. Always confirm you are on the exact domain (https://en.wzg.com) and that the connection is secure (HTTPS padlock) before entering credentials.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link typically available on the login page. You will commonly be asked to enter the email address tied to your account and then follow a password-reset link sent to that email.
If you do not receive a reset email, check spam/junk folders and any email filters. If email recovery fails or you no longer have access to the registered email, contact the broker’s support. Expect to verify your identity with official documents before support will reset credentials or restore access.
- Use the 'Forgot password' link on the login page and follow the emailed instructions.
- If no email arrives, check spam folders and ensure the address provided at registration is correct.
- If you cannot use email recovery, prepare to contact support and provide identity verification documents.
Two-factor authentication & login security
Strong account security is important. While broker-specific 2FA options vary, the standard choices across regulated firms include authenticator apps (TOTP), SMS codes, and email-based verification. If offered, enable two-factor authentication (2FA) in your account security settings and prefer an authenticator app over SMS where possible.
Good login security habits include using a unique password manager-generated password, enabling 2FA, keeping your contact email secure, and not using public Wi‑Fi for account access. To avoid phishing, always reach the site by typing https://en.wzg.com directly or using a bookmarked link, verify the HTTPS certificate and domain, and never enter credentials from links sent in unsolicited messages.
Common login problems & troubleshooting
Wrong credentials: If you enter an incorrect password the first step is to use the password reset flow. Repeated failed attempts can trigger a temporary lock for security reasons; wait and then use the reset option.
Account locked or suspended: Locks may follow multiple failed logins or pending compliance issues. If your account is locked, contact support and be prepared to complete any outstanding KYC or submit requested documents.
Verification pending: New accounts on regulated platforms often remain restricted until identity and address documents are approved. Upload clear, valid documents and allow time for review; check your account messages or email for specific requests.
Region or access issues: Some account services are limited by jurisdiction. If you see messages about regional restrictions, contact support for clarification. For any problem that cannot be resolved via on-site tools, use the official support channels.
- Incorrect password → use password reset or contact support.
- Locked account → follow on-screen guidance and contact support if needed.
- Pending verification → upload requested documents and monitor account messages.
- Access denied due to locale → verify eligibility with support.
Getting login/account support
For account or login help, use support channels listed on the official website. Provide your registered email, a clear description of the issue, and any reference or ticket numbers if available. Keep identity documents ready if support needs to verify your ownership of the account.
WZG's published contact number is +85223889560. You can also use the contact or support page on the official site (https://en.wzg.com) for email or web-form support. When calling or emailing, include the email address you used to register and a clear summary of the problem.
Always confirm live support channels and procedures on the broker's official website before sharing sensitive information.
Broker Overview
WZG operates under the company name 万洲金业集团有限公司 and is based in Hong Kong. The firm has been active for a period described as 2-5 years and publishes an official English website at https://en.wzg.com. The broker displays a regulated status and lists a Hong Kong precious metals trading registration among its licences.
Contact details available from public information include a phone number, +85223889560, and a physical address in Tsuen Wan, Hong Kong: 香港荃湾杨屋道8号如心广场2期2601-02室. The public profile also notes a 'High Potential Risk' warning label; prospective clients should weigh this notice along with the firm’s regulatory information when deciding to open an account.
Licences and regulatory notes
WZG lists at least one licence entry: 'HKGX Regulated Hong Kong China Precious Metals Trading (AGN)'. The firm reports a regulated status; for full regulatory scope and licence documentation, consult the broker's official site and the issuing regulator directly to verify current standing.
Public dealer listing: https://www.wikifx.com/en/dealer/7037191520.html
Account Types
WZG does not publicly disclose detailed account-type conditions (such as leverage, minimum deposit, spreads, commissions or exact deposit/withdrawal methods) in the provided data. Specific account names and trading conditions were not available in the supplied broker facts.
In general, regulated brokers commonly offer multiple account tiers that vary by minimum deposit, access to instruments, spreads and commissions. Typical account variants include a basic retail account, commission or raw-spread accounts for active traders, and sometimes VIP or professional accounts with higher funding requirements and additional services. Margin and leverage rules depend on the broker and the trader’s jurisdiction and residency.
Before opening an account, confirm exact account types, required minimums, applicable fees and available instruments on WZG's official website or by contacting their support. Do not rely solely on third-party summaries when deciding which account fits your needs.
Deposits & Withdrawals
The available broker facts do not list WZG’s specific deposit or withdrawal methods. The broker's site should be consulted for the definitive list of accepted funding options, processing times and any fees that may apply.
Common funding methods used by regulated brokers typically include domestic and international bank transfers, debit/credit cards, and electronic payment services or e-wallets. Each method differs in processing time, fees and verification requirements; bank transfers are often used for larger amounts while cards and e-wallets may be faster for small to medium deposits.
| Method | Notes |
|---|---|
| Bank transfer | Common for larger transfers; may require matching withdrawal to the sending bank account. |
| Card / e-wallet | Faster for smaller deposits; subject to provider availability and possible fees. |
Always verify accepted currencies, minimum deposit requirements, withdrawal processing rules and any identity checks on the official WZG website or by contacting support at +85223889560 before initiating transfers.
Frequently Asked Questions
How do I start the account opening process?
Begin on the official site (https://en.wzg.com) and select the registration or account opening option. Complete the online form, verify your email, and be prepared to submit identity and address documents for KYC. Confirm exact steps on the broker’s website.
What do I do if I forget my password?
Use the 'Forgot password' or reset option on the login page to receive a password-reset link by email. If you cannot access the registered email, contact the broker’s support and be ready to verify your identity with official documents.
Which deposit methods does WZG accept?
The provided facts do not list specific deposit methods. Check the broker’s official funding page or contact support at +85223889560 for the current list of accepted methods, processing times and any fees.
Is WZG regulated and how can I verify its licence?
WZG is listed as 'Regulated' and cites a Hong Kong precious metals trading registration. For verification, request licence documentation from the broker and confirm with the issuing regulator or consult the public dealer listing at the linked WikiFX page.
WZG Review
Kong Internal manipulation of candlestick patterns Random spikes appear, yet no spikes show on other platforms or spot gold charts. Customer service claims we shouldn't compare with spot gold or other platforms. I'm not trading spot gold. They keep using official jargon: “legitimate,” “compliant.” “If you disagree, file a complaint in Hong Kong.” When issues surfaced, I lost 160,000 yuan in two months. After reporting to police, they immediately froze my account—now I can't log in. #MyFirstTrade #ScamPlatform #PonziScheme #BeginnersTechnicalGuidance Exposure 01-16
Kong Internal manipulation of candlestick patterns with arbitrary spikes—no such spikes appear on other platforms or spot gold charts. Customer service claims we shouldn't reference spot gold or other platforms. I'm not trading spot gold. They consistently use official jargon about “legitimacy,” threatening to send complaints to Hong Kong. After discovering issues, I lost 160,000 yuan over two months. When I reported it to the police, they immediately locked my account, preventing login. Exposure 01-09
Kong Even with barely enough left for a pair of underwear, he still only withdrew half the funds and made me wait for the other half. What a platform with no sense of scale.
