States These are only part of the data, with more than 200,000 pieces of data. Valuable Capital says its data is safe, but how was user data leaked?
Login & Registration
Account registration / opening
To open an account with a regulated broker you should start on the official website listed above. Because specific fields and required documents vary by broker and jurisdiction, follow the site's registration flow and check the official help centre for precise requirements.
A standard account opening flow for regulated brokers generally includes these steps. Use this as a checklist and confirm exact button names and document lists on the broker's website before you proceed.
- Visit the official site and choose Register / Sign Up. Verify you are on the exact domain shown above to avoid phishing.
- Provide your full legal name, email address, mobile number and residential address. Use accurate information that matches your identity documents.
- Create a strong password and, if requested, accept the terms of service and privacy policy.
- Complete identity verification by uploading the required documents (typically a government ID and proof of address). Prepare clear, colour scans or photos.
- Complete any suitability or knowledge questionnaires required by regulation.
- Wait for account verification — many regulated brokers review documents before you can trade and may request additional information by email.
Because Valuable Capital is a regulated entity, expect verification steps consistent with Hong Kong regulatory requirements. If you are unsure which account type to choose or which documents to upload, check the broker’s help centre or contact support before submitting documents.
How to log in
Once your account is approved you will sign in using the credentials you created. The generic sign-in process is the same on web and mobile: open the official website or the broker’s official mobile app, locate the Login or Sign In area, and enter your registered email or account ID and your password.
For web access, open the browser, type the official URL, and use the Login link. For mobile, download the broker’s official app from the platform store and use the app’s Sign In screen. Always confirm the app publisher and official domain before installing mobile software.
- Open the official website or official mobile app.
- Tap or click Login / Sign In.
- Enter your registered email/account ID and password.
- If prompted, complete any secondary verification (one-time code or 2FA).
- If you plan to stay signed in on a private device, use the platform’s remember-me option cautiously.
Forgot password / account recovery
If you forget your password, use the broker’s password reset or account recovery link on the official login page. The usual flow sends a reset link or verification code to your registered email or phone. Follow the instructions in that message to set a new password.
If you no longer have access to the registered email or phone number, contact the broker’s official support team and be ready to complete identity verification. Do not rely on links or messages received via channels outside the broker’s verified contact points; always initiate recovery from the official site.
Two-factor authentication & login security
Strong login security is essential. Where available, enable two-factor authentication (2FA) such as an authentication app or SMS one-time codes. If the broker supports hardware tokens or app-based 2FA, prefer app-based authenticators for better security than SMS when possible.
Safe-login habits include using a unique, strong password, enabling 2FA, keeping your device and browser updated, and avoiding public Wi‑Fi when accessing your account. Store recovery codes securely and never share your password, 2FA codes, or account details with anyone.
To recognise the official domain, always verify the URL matches the official website above and check for a valid TLS/HTTPS padlock in the browser. Bookmark the official login page and use that bookmark rather than clicking links in email or social messages unless you have confirmed the sender.
Common login problems & troubleshooting
Typical login issues include entering incorrect credentials, account lockout after multiple failed attempts, pending verification that prevents access, and region or access restrictions. Below are common problems and practical next steps.
- Wrong credentials: Carefully retype your email/account ID and password. Use the password reset flow if you cannot recall the correct password.
- Locked account: Many platforms temporarily lock access after several failed attempts. Wait the specified lockout time or contact support to unlock the account after verifying your identity.
- Pending verification: If your identity documents are under review, check your email for requests for additional documents and wait for confirmation from the broker’s verification team.
- Region/access issues: If you cannot access the site from your location, check whether temporary regional restrictions apply and contact support. Use the official website—do not rely on third-party mirrors.
If browser or app issues persist, try clearing the browser cache, using a different browser, or reinstalling the official app. Ensure you are using the official domain and app store listing to avoid fraudulent software.
Getting login/account support
For account or login problems you should contact the broker using the official support channels shown on the broker’s website. Keep communications within those official channels to protect your account and personal data.
Valuable Capital's publicly listed contact phone is +85225084588. Use that number or the official website contact forms for support. When you call or email, be prepared to verify your identity and provide your account ID or registered email so the support team can assist.
Broker Overview
Valuable Capital Limited operates under the trading name Valuable Capital and is based in Hong Kong. The company has been operating for an extended period and is commonly described in available summaries as having about 15-20 years in the market. Contact details published by the firm include a Hong Kong office address and an official support phone number.
The broker's public profile indicates it is regulated and holds at least one listed license relevant to derivatives trading under Hong Kong supervision. Clients and prospective clients should confirm the precise scope of services, permitted activities and client protections directly with the firm, since regulatory permissions and product availability can vary by entity and over time.
Licensing and regulatory notes
Available information lists a Hong Kong derivatives trading license among the firm’s credentials. The broker’s stated regulatory status is 'Regulated'. Always confirm licensing details and the license holder name on official regulator registers and on the broker's website before opening an account.
Reference: WikiFX dealer page — https://www.wikifx.com/en/dealer/6731232603.html
Account Types
Valuable Capital does not publicly disclose detailed account-type conditions in the provided facts. Specifics such as leverage, minimum deposit, spreads, commissions and available deposit/withdrawal methods are not listed here.
In practice, regulated brokers offer several account tiers suited to retail or professional clients and may provide cash accounts, margin or margin-enabled products and different fee structures. To learn the exact account types and their conditions for Valuable Capital, consult the broker’s official website or contact their support directly using the number listed on this page.
Deposits & Withdrawals
The broker facts provided here do not include a confirmed list of supported deposit and withdrawal methods or bank account details. Before sending funds, always verify the correct bank details and payment instructions on the broker’s official site or via direct contact with support.
Common methods used by brokers in Hong Kong include bank transfers, debit/credit card payments and electronic payment services. Each method has different processing times and fees; confirm allowable currencies and beneficiary details from the broker before initiating transfers.
| Method | Notes |
|---|---|
| Bank transfer | Widely used for larger deposits; verify payee account and reference on the official site before transfer. |
| Card payments | May be supported for smaller deposits; check limits and fees with the broker. |
| E-wallets / other | Availability varies by broker and jurisdiction; confirm on the official platform. |
If you need bank account details or step-by-step deposit instructions, contact the broker via the official website or by calling +85225084588. Hold on to transaction receipts and check that the receiving name and account number exactly match the official instructions.
Common Questions
How do I confirm I am using the official Valuable Capital site or app?
Always check that the URL matches the official domain (https://www.vbkr.com/) and that you downloaded the mobile app from an official app store listing that clearly names the broker. Use the contact details on the official site to verify any link or instruction if you are unsure.
What should I do if my account verification is taking a long time?
Check your email (including spam) for any requests for additional documents. If no additional requests are visible, contact the broker's support through the official site or phone number to request a status update and be ready to provide your account ID and submitted documents.
Is Valuable Capital regulated?
Public facts list the broker’s regulatory status as 'Regulated' and include at least one Hong Kong-related license entry. For the exact scope of regulation and active license numbers, verify the details on the broker's site or with the relevant regulator.
How can I contact support for login or deposit issues?
Use the official website contact form or call the publicly listed support number: +85225084588. When contacting support, do not share passwords or full secure authentication codes; only provide identification details necessary for verification.
Valuable Capital Review
Kong At first, they asked me to pay 100,000 for abnormal account. Then pay over 70,000 for wrong bank card number, 50,000 to improve the credit score. After that, the withdrawal application has been approved but they said the tax deduction failed and I have to pay over 30,000 as my individual income tax. Then pay over 30,000 for late fees of the third-party bank. They promised the withdrawal can arrive in 12 hours but it hasn’t. They must ask for more money. This is a fraud broker. I must expose them
Signed up with Valuable Capital last month — account verification was straightforward but took two business days. Platform is stable on desktop, deposits via bank transfer posted within 24 hours, and withdrawals were processed the next business day with clear status updates in the dashboard.
I use the mobile app and web platform; login is fast and two-factor worked reliably. Support responded within a few hours when I had a deposit question, demo-to-live account switch was smooth, and my withdrawal arrived in about three business days.