Valbury

Login & Account Access

Account registration / opening

To open an account with a regulated broker such as PT Valbury Asia Futures you begin on the official Valbury website or in the Valbury mobile app. Registration typically requires personal details, identity documents and bank details for fund transfers. Read all on‑screen disclosures and agreements carefully before submitting.

Typical steps to create a live account (web or app):

1. Open https://valbury.co.id/en or install the official Valbury mobile app from the store and choose Register / Create Account.
2. Complete the registration form with accurate personal information and contact details.
3. Provide employment and bank account information if requested; these are used for KYC and deposit/withdrawal processing.
4. Upload proof of identity (KTP/SIM/Passport) and a selfie with your ID if required for verification.
5. Read and accept the terms, sign any required client agreements and submit the application for verification.
6. In the Valbury mobile app you can use the profile menu: tap the profile icon (top right), choose 'Switch Account', select 'Live Account' and then 'Create New Live Account' to start a new live account creation flow.

After submission the broker will perform KYC checks. Many regulated brokers keep client funds in segregated bank accounts approved by the regulator; check Valbury's disclosures on the website for details about fund segregation and protections.

How to log in

To sign in on the web: open the official website, click the Login button, and enter your registered username/email and password. Follow any on‑screen prompt to select a Live or Demo environment if applicable.

To sign in on mobile: open the Valbury app, go to the sign‑in screen and enter your credentials. If you manage multiple accounts in the app you can use the profile menu and 'Switch Account' to pick Live or Demo accounts. Make sure you are using the official app from the app store and not a third‑party build.

1. If you have both demo and live accounts, confirm you are logging into the correct environment before placing trades.
2. If the app offers biometric sign‑in, you may enable it on your device after the initial username/password login.

Forgot password / account recovery

If you forget your password use the 'Forgot password' or password reset link on the broker's login page. The standard flow sends a reset link or code to your registered email or phone number.

If the automated reset is not available or you cannot access your registered email/phone, contact Valbury support and be prepared to verify your identity. Expect to provide identification documents and account details to regain access. Always confirm recovery instructions via the official website to avoid phishing.

Two‑factor authentication & login security

Use two‑factor authentication (2FA) if the broker offers it — an app‑based 2FA (Authenticator apps) is more secure than SMS where possible. If the broker supports biometric unlock on the mobile app, using device biometrics can improve convenience while maintaining security.

General safe‑login habits:

1. Use a strong, unique password for your trading account and change it periodically.
2. Enable 2FA whenever available and avoid reusing codes or passwords across services.
3. Verify the site domain (https://valbury.co.id/en) and the SSL padlock before entering credentials.
4. Do not follow login links in unsolicited emails; instead type the official URL directly into your browser.
5. Log out of the platform when using shared devices and do not share your access credentials.

Valbury refers to an access code or credentials as a 'Kode Akses' which may include passwords, usernames or biometric identifiers — treat these as sensitive and never disclose them to third parties.

Common login problems & troubleshooting

Wrong credentials: Double‑check for typos, ensure Caps Lock is off, and try the password reset flow if necessary. If you receive an error that credentials are incorrect after a reset attempt, contact support.

Account locked after multiple failed attempts: Many platforms temporarily lock access for security. Use the password reset flow or contact support to request an unlock; expect identity verification.

Verification pending: If your account is awaiting document verification, login may be limited. Provide any missing documents requested in the verification checklist and monitor your registered email for updates.

Region or access issues: If you cannot access the site from your location, try a different network or contact support. Do not use third‑party tools to bypass regional restrictions without confirming with the broker.

App issues: For errors in the mobile app try clearing the app cache, reinstalling the app from the official store, or updating your device OS. For persistent problems, capture screenshots or logs and share them with support for faster diagnosis.

Getting login/account support

For help with login, verification or account access use Valbury's official support channels. The broker lists a support portal and knowledge base on its site where you can find step‑by‑step guides and submit tickets.

You can also contact Valbury by phone at +628118702875 for assistance; when calling have your account reference, registered name and ID documents ready to speed up verification. Always confirm contact details on the official website before sharing sensitive information.

Broker Overview

PT Valbury Asia Futures operates from Indonesia and presents itself as a regulated futures and forex broker with a presence in the local market for roughly 10–15 years. The firm publishes a broker score of 7.32 on the provided fact sheet and lists contact information including a Jakarta office address and a local phone number for client support.

Valbury offers multiple account types and margin levels consistent with retail trading services; the available account plans include options that allow leverage up to 1:500 and spreads that the broker lists from as low as 0.28 pips on some accounts. Clients should consult the official site for the latest product and platform information before trading.

Licenses

Valbury lists regulatory permissions including a BAPPEBTI-regulated Indonesia Forex Trading License (EP) and a JFX-regulated Indonesia Derivatives Trading License (AGN). These licenses indicate oversight in Indonesia; check the issuing regulator’s registers or Valbury’s disclosures for licence numbers and the precise scope of permitted activities.

Account Types

Alpha

The Alpha account provides maximum leverage of 1:500, minimum spreads from 0.35 pips and a minimum trade size of 0.01 lots. Commission for this account level is listed as $1 per lot. Confirm the exact trading conditions and any tiered pricing or account eligibility on the official site before funding an Alpha account.

Sirius

The Sirius account also offers maximum leverage of 1:500 with minimum spreads from 0.30 pips and a minimum trade size of 0.01 lots. Commission for the Sirius account is listed as $10 per lot. Check Valbury’s pricing pages for the full specification and any additional fees.

Vega

The Vega account lists maximum leverage up to 1:500, minimum spreads from 0.28 pips and a minimum trade size of 0.01 lots. Commission for Vega is shown as $33 per lot. Verify current spreads, commissions and margin requirements on the broker’s official platform before trading.

Account names, leverage caps, spreads and commissions are provided here from the broker’s published information; always confirm exact specifications, available currencies and platform compatibility on Valbury’s official site prior to opening or funding an account.

Deposits & Withdrawals

Valbury provides deposit and withdrawal services for client accounts. Specific available funding channels and exact processing times are defined by the broker and may depend on your account type and jurisdiction. Always check the broker’s funding pages or contact support to confirm current options and any fees.

Common funding channels used by Indonesian brokers include bank transfers, online banking/e‑banking and local e‑wallets; some brokers also support in‑app top ups or partner payment gateways. The table below lists common methods you should ask the broker to confirm before initiating a transfer.

Before making any deposit: verify the correct account number and reference, keep transfer receipts, and confirm withdrawal procedures and any identity checks that will be required to process a payout. If you need immediate clarification, use the support contact on the official website.

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