Since the beginning of 2022, there has been no withdrawal, and the system has already fully deducted the corresponding amount. If you have encountered the same problem, you can pay attention to this problem.
Login & Account Access
Account registration / opening
Most regulated brokers follow a standard account opening flow: start by visiting the broker's official website, locate an Open Account or Register button, and complete the online registration form with your full name, email, phone number and country of residence. You will usually be asked to create a password and agree to terms and risk disclosures. After submitting basic details, you will be prompted to complete identity verification by uploading an ID document and proof of address.
- Open the broker's official site and choose Register / Open Account.
- Enter your personal details and choose a secure password.
- Provide contact details and confirm your email or phone if required.
- Upload identity documents (ID, passport) and proof of address when requested.
- Wait for verification and funding instructions before trading.
Because this page relies only on publicly available summary facts, confirm the exact registration steps, required ID types, and any minimum deposit amounts on the broker's official pages or by contacting their support before submitting documents.
How to log in
Signing in generally requires the email or username you registered with plus your password. On desktop, open the broker's website and click the Login or Sign In link; on mobile use the broker's mobile app if available or the mobile site and tap Login. Enter your credentials and complete any additional security checks such as a verification code if requested.
If the broker provides multiple login areas (client portal for account management, and separate trading platform logins), be sure you are using the correct portal for the action you want: account management for deposits/withdrawals and documents, and the trading platform for market access.
Forgot password / account recovery
If you forget your password, use the Forgot Password or Reset Password link on the login screen. Typical steps are to enter your registered email address, receive a password-reset link or code, and set a new password. Some brokers will also accept a phone number for recovery.
If you cannot access the recovery email or phone, you will usually need to contact broker support and provide identity verification documents so they can confirm ownership and help you regain access. For security, expect the broker to ask for ID, proof of address, and possibly recent account activity information before allowing a reset.
Two-factor authentication & login security
Two-factor authentication (2FA) is commonly offered to add a second verification layer. Typical options are an authenticator app (e.g., Google Authenticator, Authy) or SMS codes. Enabling 2FA improves account security by requiring a time-based code in addition to your password.
Safe-login habits include: choosing a strong unique password, not reusing passwords across sites, enabling 2FA if available, and avoiding public or unsecured Wi-Fi when accessing your account. Store recovery codes securely and update your contact details so password recovery works if needed.
To recognise the official domain and avoid phishing, always check the browser address bar for the correct domain, use bookmarks for the broker site rather than clicking email links, verify the SSL padlock, and confirm any unexpected login prompts by contacting support directly through known phone numbers or verified portal pages.
Common login problems & troubleshooting
- Wrong credentials: Double-check email/username and password, try password reset if necessary.
- Locked account after multiple failed attempts: Wait the lockout period or contact support to unlock the account; be prepared to verify your identity.
- Verification pending: If your account is awaiting ID or address checks, submit required documents and monitor your inbox for confirmation.
- 2FA device lost or unavailable: Use backup recovery codes if you stored them, or contact support to perform identity verification and reset 2FA.
- Region or access issues: Some brokers restrict access by country. If you cannot register or log in from your region, confirm permitted jurisdictions on the broker's official channels.
When troubleshooting, clear your browser cache, try an alternate browser or device, and ensure there are no local network blocks. Always confirm the official recovery and support procedures on the broker's verified pages before sharing sensitive documents.
Getting login/account support
If you need help with login or account access, contact the broker through official support channels listed on their website or verified dealer pages. Keep copies of your account registration details and identity documents handy to speed up verification.
United Asia Futures contact phone (as listed in public summary): +622157906333. Use the broker's official pages or verified dealer listings to find additional support email addresses, live chat, or office contact details. Beware of unofficial phone numbers or email addresses that are not published on the broker's verified pages.
Broker Overview
PT. United Asia Futures operates in Indonesia and is presented in public summaries as a regulated futures and derivatives broker with an operating period listed as 5-10 years. The company provides a local office address in Jakarta and a public contact phone number. Prospective clients should review the company's disclosures and contact details before opening an account.
Corporate contact details include the listed office at WisMa GKBI LanTai 38-03 Jl. Jenderal SudirMan No. 28 JakarTa PusaT and the phone number +622157906333. Because the broker's primary website URL is not provided in this summary, verify live site addresses via trusted dealer listings or regulator registries before sharing personal information.
Licenses & regulatory notes
Publicly listed regulatory entries for the firm include BAPPEBTI and JFX licences: BAPPEBTI Regulated Indonesia Forex Trading License (EP) and JFX Regulated Indonesia Derivatives Trading License (AGN). The summary also carries warning labels indicating a Suspicious Operational Region and High Potential Risk; such warnings suggest exercising extra caution and seeking independent verification of current regulatory standing and operational practices.
Source: WikiFX dealer listing — https://www.wikifx.com/en/dealer/4601520056.html
Account Types
This summary does not include any publicly disclosed account-type details for United Asia Futures. The broker's account categories, leverage levels, minimum deposits, spreads, commissions and accepted deposit/withdrawal methods are not listed in the provided data.
If you need specifics about available account types and their trading conditions, contact the broker directly using official contact channels or consult the broker's official website and regulatory disclosures to confirm exact account specifications before opening an account.
Deposits & Withdrawals
The broker's specific deposit and withdrawal methods are not included in the available summary. Common funding channels used by regulated brokers in Indonesia include bank transfers, local payment systems and, less commonly, card payments or e-wallets. Always confirm the accepted methods, processing times, fees and minimums directly with the broker.
| Method | Notes |
|---|---|
| Bank transfer | Common and generally available; check beneficiary details and processing times with the broker. |
| Credit / debit card | May be supported for deposits; verify limits and fees with the broker. |
| E-wallets / local payment | Some brokers accept local e-wallets; confirm exact providers on the broker site. |
Before making any transfer, verify the exact bank account details or payment instructions on the broker's official channels and retain transaction receipts. If in doubt, call the broker at the publicly listed number +622157906333 to confirm funding instructions.
Frequently Asked Questions
Is United Asia Futures regulated?
Public summaries list the broker as Regulated and include licences named BAPPEBTI Regulated Indonesia Forex Trading License (EP) and JFX Regulated Indonesia Derivatives Trading License (AGN). Verify current regulatory status on official regulator sites or the broker's verified disclosures before trading.
How can I reset my password if I lose access?
Use the Forgot Password link on the broker's login page to receive a reset link or code to your registered email or phone. If you cannot access recovery channels, contact support and be prepared to provide identity verification documents to regain access.
Where can I find the broker's contact details?
The public listing provides an office address in Jakarta and the phone number +622157906333. For additional contact channels such as email or live chat, consult the broker's official site or verified dealer listings.
What should I do about the warning labels listed for this broker?
The summary includes warnings for a Suspicious Operational Region and High Potential Risk. Treat such warnings as a prompt to perform extra due diligence: confirm licences with regulators, check recent customer communications, seek independent references, and use small test deposits if you proceed. If uncertain, contact the broker directly for clarification and consult official regulator resources.
United Asia Futures Review
Like other exposures, I invested in pt. united through Taiwan's Zhifu GFS Investment Company, and there has been no transaction since March this year. Taiwan also replied that this broker is under financial investigation. I am very worried that the money will not be returned... Attachment It is our withdrawal order and part of the investment list
I invested in pt. united through Taiwan GFS Investment Company, and I have not been able to withdraw funds since December last year. The attachment is our withdrawal form and a list of some investments
Account signup and login were straightforward. Deposit via bank transfer cleared in about 2 business days and the web platform is generally stable with occasional lag during high volatility. Verification required ID and proof of address and took around 6 business days; withdrawals were processed after verification and reached my bank in about 4 business days. Live chat support was helpful but response times varied depending on the time of day.