It is not possible to withdraw money. The UBK company promised to withdraw money from another company, which took $8,000 from me. I entered into an agreement with UBK to become their client, this gave the company the right to protect my interests. They seemed to have found the money and began making a transfer of $6,000. That’s where it all started problem. I had to pay for the stamps, because I was officially engaged in activities with them. In a word, I paid for everything. I got into huge debts (and still do) and as a result they also provided me with a payment for $500. Of course, I didn’t pay that amount I was able to. The money was never transferred to me, my personal account was blocked.
Login & Registration
Official website
www.ubkmarkets.com...
High Potential Risk
Trading foreign exchange and leveraged products carries risk. Make sure you understand the risks and only trade with money you can afford to lose.
Account registration / opening
To open an account with UBK Markets you should begin on the broker’s official site. Most regulated brokers follow a standard flow: create a profile, complete a customer agreement, and submit identity and address documents for KYC. Read the provider’s customer agreement and privacy policy before you proceed.
- Open the official website (use the URL shown above). Locate the site area for new clients, commonly labelled Register, Sign up or Create account.
- Provide basic personal details such as full name, email address and phone number, and choose a secure password.
- Confirm your email address using the verification link the broker sends to the address you provided.
- Complete the broker’s account questionnaire if required (experience, trading objectives, risk profile).
- Accept the customer agreement and any required disclosures when prompted during registration.
- Upload identity documents and proof of address (such as passport/ID and a recent utility bill or bank statement) to satisfy regulatory KYC checks. Wait for verification to be approved before live trading.
Some account types (for example investor/manager arrangements) require additional setup steps inside a dedicated platform or web portal. If a minimum deposit is required for the account you choose, fund the account using the accepted payment methods listed on the broker’s site before placing trades.
How to log in — web and mobile
Signing into an existing UBK Markets account follows the standard process most brokers use. Use only the official domain above when entering credentials and avoid clicking login links received via unsolicited email or messages.
- Web: open the broker’s official homepage, click the login/sign-in area, enter your registered email/username and password, then confirm to access your account area or trading platform.
- Mobile / tablet: if UBK Markets provides a mobile app or a mobile-optimised web platform, install the official app from a trusted store or open the official site in your mobile browser and sign in with the same credentials.
- If a proprietary web trading platform is used, sign in to that platform from the account area after authentication.
Forgot password / account recovery
If you forget your password you can normally reset it from the broker’s login page. The routine is similar across regulated brokers: request a password reset, receive an emailed link, and choose a new password. Use a strong, unique password and store it securely.
- At the login screen choose the password recovery or 'forgot password' option.
- Enter the email address you used to register and submit the request.
- Check that email inbox (and spam folder) for a reset link. Follow the instructions to set a new password.
- If password reset emails do not arrive, verify you used the correct email and check spam settings. If still unsuccessful, contact support for assistance and identity verification.
Two-factor authentication & login security
Two-factor authentication (2FA) greatly increases account security. If the broker offers 2FA, enable it in your account settings and use an authenticator app or other approved method. Even if 2FA is not offered, follow best practices: use a strong unique password, enable device-level security, and review account activity regularly.
- Enable 2FA when available (prefer authenticator apps over SMS where offered).
- Use a strong password manager to create and store long, unique passwords.
- Verify you are on the official domain (https://www.ubkmarkets.com) by checking the URL and browser padlock before entering credentials.
- Avoid public Wi‑Fi when logging in. If you must use it, use a trusted VPN.
- Be cautious of phishing: do not click login links in unsolicited emails and confirm sender addresses before responding to any account-related request.
Common login problems & troubleshooting
Common issues include entering incorrect credentials, delayed account verification, and region or access restrictions. Work through the basic checks first: confirm spelling and case of your password, ensure Caps Lock is off, and verify you are using the email address registered with the broker.
- Wrong credentials: use the password reset flow and check that you are using the registered email address.
- Account locked after multiple failed attempts: wait the suggested lockout period or contact support to request an unlock and identity verification.
- Verification pending: if your account is awaiting KYC approval, upload any missing documents from the account area and check for email requests from the broker.
- Region access issues: some services are restricted by jurisdiction. If you believe access is blocked in your region, contact support for clarification.
- Email issues: check the spam/junk folder for verification or reset messages and ensure your email provider is not blocking messages from the broker’s domain.
Getting login/account support
If the previous steps do not resolve your problem, contact the broker’s official support channels. Provide your registered name and email, a clear description of the issue, and any relevant screenshots. For account security, expect the broker to request identity verification before assisting with account access.
UBK Markets contact details shown in the broker facts include the official website and a phone number. Use these official channels to request assistance rather than social media or third‑party contact points.
- Official website: https://www.ubkmarkets.com/en/home
- Phone (from broker facts): +35725353630
Broker Overview
UBK Markets Ltd is a Cyprus-based broker operating in the retail and investment market for approximately 10–15 years. The firm presents itself as a regulated entity and is listed with a CYSEC-related execution license in its public facts. The broker's overall score in the provided data is 4.13, with individual sub-scores that highlight business strength and software capability alongside regulatory scoring.
The company publishes a contact number and a physical address in Limassol, Cyprus. The presence of a Cyprus licence suggests the broker operates under EU-style regulatory requirements common to Cyprus-registered investment firms. Traders should still perform their own due diligence on license scope and client protections before opening an account.
Licenses and regulatory notes
In the broker facts UBK Markets lists a CYSEC Regulated Cyprus Forex Execution License (STP) 21. Licensing details and exact regulatory permissions should be checked directly on the official site or with the issuing regulator for the most current status and any limitations.
Source: Broker facts and public dealer listing at WikiFX.
Dealer page: https://www.wikifx.com/en/dealer/8701287043.html
Account Types
iPA-Manager
The iPA-Manager account lists a minimum spread starting from 0 and a minimum trade size of 0.1 lots. Withdrawals for this account type are indicated as bank transfers. The account offers trading in 18 currency pairs, including majors and several additional crosses such as EUR/USD, GBP/USD, EUR/JPY, AUD/USD and CHF/JPY.
iPA-Investor
The iPA-Investor account shows a maximum leverage of 1:30 for accounts with balances under 10,000 USD, a minimum deposit of 50 USD, and spreads from 0. The minimum trade size is listed as 0.0001, and the commission is 16 USD per each 100,000 units of currency. Withdrawals are shown as bank transfers. Available instruments include major pairs (EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, NZD/USD) and a wider set of additional currency pairs.
Classic
The Classic account indicates maximum leverage of 1:30 for major financial instruments and 1:20 for additional instruments. The minimum deposit is 25 USD and spreads start from 0. The minimum trade size is 0.01 lots and the commission is 9 USD per each 100,000 units of currency. Withdrawals are processed via bank transfer and the account lists trading in 18 currency pairs including major and cross pairs.
Account features such as supported base currencies, exact margin rules, execution type and the full list of deposit/withdrawal options can vary by jurisdiction and over time. Always confirm the exact, current specifications on the official UBK Markets website before opening or funding an account.
Deposits & Withdrawals
The account details supplied show bank transfer listed for withdrawals across account types. Deposit methods are not specified in the provided facts, so you should consult the broker’s official deposit and withdrawal page for the complete list of accepted funding methods, processing times, and any fees. Typical broker funding options include bank transfer, debit/credit cards and e-wallets, but availability depends on region and account type.
| Method | Details |
|---|---|
| Bank transfer | Available for withdrawals (listed in account details) |
When preparing a deposit or withdrawal, verify beneficiary details, allowed currencies, and any minimum/maximum amounts. Keep copies of transaction receipts and expect the broker to require identity verification before processing withdrawals for regulatory compliance.
FAQs
Is UBK Markets regulated?
According to the provided facts, UBK Markets lists a CYSEC Regulated Cyprus Forex Execution License (STP) 21. Confirm current regulatory status and licence details directly with the broker or the issuing regulator for the most up-to-date information.
What is the minimum deposit to open an account?
Minimum deposit requirements vary by account type: the Classic account lists a minimum deposit of 25 USD and the iPA-Investor account lists 50 USD. The iPA-Manager entry does not specify a minimum deposit in the provided facts. Check the official site for the latest requirements.
How can I withdraw funds?
The account information provided indicates withdrawals via bank transfer. Confirm available withdrawal methods, processing times and any fees on the broker’s deposit and withdrawal page before requesting a transfer.
How do I contact UBK Markets for support?
Use the official website (https://www.ubkmarkets.com/en/home) or call the contact number listed in the broker facts: +35725353630. For account or security issues, be prepared to verify your identity.
UBK Markets Review
Login was smooth and the web platform ran stable. Deposit via bank transfer posted same day. Withdrawal of a small amount took three business days to arrive. Support answered tickets but responses were a bit slow.
Account verification took longer than I expected—asked for extra ID documents. Once verified the platform was responsive and order execution was fine. Had an issue with two-factor login that support fixed over chat.
Mobile app is clean and easy to use, and funding by card was instant. Withdrawals were reviewed quickly and processed within a few days. Customer service was helpful and walked me through verification.