Signing up with TSG was quick and the login worked first try. Desktop platform is responsive and charting is smooth. I deposited by bank transfer and it cleared in two business days. Support answered my ticket within 24 hours about account limits.
Login & Registration
Official website
tsgbrokers.com...
Verification
Always confirm URLs and contact details on the official site before submitting personal documents or funds.
Account registration / opening
To open an account with a regulated broker like TSG, start at the broker's official website (see the guide callout above). Look for an action labelled 'Open Account', 'Register' or similar. You will typically be asked to provide an email address, create a password, and enter basic personal details such as full name, date of birth and country of residence.
After the initial form you will usually need to complete identity and address verification by uploading documents (for example an identity document and a proof of address). Because exact field names and upload flows vary by provider, follow the prompts on the broker's site and read the verification instructions carefully. Confirm the account type you want (TSG offers multiple account tiers such as STANDARD, EXPERT, ECN, VIP and PROFESSIONAL) and be prepared to meet the stated minimum deposit for that tier.
- Open the official site and select the register/open account option.
- Enter your contact details and choose a secure password.
- Complete any account profile questions required by the site.
- Upload identity and address documents if requested and wait for verification.
- Deposit funds to activate a live trading account once verification is complete.
How to log in — web and mobile
Signing in generally requires your registered email/username and password. On the web, click the site’s 'Login' or 'Sign in' link and enter credentials into the form provided. On mobile, open the broker's official mobile app or mobile site and use the app's sign‑in screen. If the broker offers separate client and trading platform logins, ensure you use the correct portal for account management versus platform access.
If you plan to use a mobile app, download it only from the official app store page or the broker's website link. Keep the app updated and do not install APKs or software from untrusted sources. If the site offers multiple login entry points (client area, trading platform, demo environment), check which one is required for the action you want to perform.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. The typical flow sends a password reset link or temporary code to your registered email. Follow the link, choose a new secure password and sign in. If you do not receive the reset email, check spam/junk folders and verify you used the same email address you registered with.
If email reset is unavailable or you no longer have access to your registered email, contact support and be prepared to verify your identity. Verification can require submitting identity documents and answering security questions. Exact recovery processes vary by broker; always follow the official support channel to avoid fraud.
Two‑factor authentication & login security
Enable any offered two‑factor authentication (2FA) for the highest account security. Common 2FA options include authenticator apps (TOTP), SMS codes, or email codes. If the broker provides 2FA settings in the client area, follow the on‑screen instructions to link an authenticator app or register a phone number.
Good security habits: use a strong, unique password; enable 2FA; keep your email account secure; install updates for your OS and apps; and avoid public Wi‑Fi when accessing accounts. Always verify that you are on the broker's official domain (the site listed above) before entering credentials. Suspicious emails, links or phone calls asking for passwords or codes are common phishing tactics — never share one‑time codes or full passwords.
Common login problems & troubleshooting
Wrong credentials: If you get an 'incorrect username or password' message, confirm you are using the correct email/username and that Caps Lock is off. Use the password reset flow if needed. Account locked after repeated attempts: many brokers temporarily lock accounts after several failed sign‑in attempts; wait the lockout period and reset your password if required.
Verification pending: If you cannot access certain features because verification is incomplete, upload the requested documents via the client area and allow time for review. Region or access issues: access to particular services or account types may be restricted in some jurisdictions — check the broker's terms or contact support for clarification.
- If login fails, try the password reset link first.
- Check email spam folder for password reset or verification messages.
- Ensure your account verification is complete if access is restricted.
- If you suspect a phishing email, do not click links — navigate to the official site directly.
Getting login / account support
For account and login assistance use the broker’s official support channels. TSG lists a support contact number: +35722008100. You can also visit the official website to find email support or an in‑site help area. When contacting support, provide your registered name and email and a clear description of the issue; avoid sharing full passwords or one‑time codes.
If you cannot resolve an access issue through normal support channels, keep records of your communications and ask for escalation or a case reference. For regulated brokers, you can also consult the regulator if you believe your rights have been infringed; confirm regulator details on the broker's official site or documentation before proceeding.
Broker Overview
TSG Brokers Ltd (branded TSG) is a Cyprus‑based brokerage operating for around 1-2 years. The firm presents itself as a regulated entity and publishes a numerical score of 5.50. Contact options listed by the broker include a Cyprus office address at 54 Athalassis Avenue, Office 302, Strovolos, Nicosia 2023 and a phone number +35722008100.
Operational details such as employee count and specific trading environments are not provided in the material used here. Rating breakdowns supplied alongside the score highlight stronger marks for software and risk control and lower marks in business and licensing indices, suggesting a mixed profile across areas typically used to assess brokers.
Licensing
TSG lists a Cyprus regulatory licence: 'CYSEC Regulated Cyprus Forex Execution License (STP) 18.' As with any licensed broker, confirm licence numbers and the scope of permission directly with the regulator and via the broker's published regulatory disclosures.
Source: WikiFX dealer page for TSG: https://www.wikifx.com/en/dealer/2954156160.html
Account Types
PROFESSIONAL
The PROFESSIONAL account tier shows maximum leverage of 1:200 and a minimum deposit requirement of € 50000. Minimum spreads are listed 'FROM 0' and the minimum trade size is 0.01. Commissioning for shares is indicated as 0.06% or €1/$1 minimum per side, and for cryptocurrencies the commission is 0.12% per side. Deposit and withdrawal channels are summarized as '(4)'; confirm available channels on the broker site.
ECN
The ECN account lists maximum leverage of 1:30 with a minimum deposit of € 5000 and a minimum trade size of 0.01. Commission for shares is 0.09% or €1/$1 minimum per side, and cryptocurrency commission is 0.12% per side. Deposit and withdrawal methods are indicated as '(4)'.
VIP
The VIP tier shows maximum leverage of 1:30, a minimum deposit of € 15000, minimum spreads 'FROM 0', a minimum trade size of 0.01, and commissions for shares at 0.06% or €1/$1 minimum per side. Crypto commission is 0.12% per side. Deposit and withdrawal methods are indicated as '(4)'.
EXPERT
The EXPERT account has maximum leverage of 1:30, a minimum deposit of €1000, minimum spreads 'FROM 0.2', a minimum trade size of 0.01, and share commissions of 0.09% or €1/$1 minimum per side. Cryptocurrency commission is 0.12% per side. Deposit and withdrawal methods appear as '(4)'.
STANDARD
The STANDARD account lists maximum leverage of 1:30, a minimum deposit of € 100, minimum spreads 'FROM 0.2', a minimum trade size of 0.01, and share commissions of 0.12% or €1.5/$1.5 minimum per side. Cryptocurrency commission is 0.12% per side. Deposit and withdrawal methods are marked '(4)'.
BASIC
The BASIC tier shows maximum leverage of 1:30, a minimum deposit of € 100, minimum spreads 'FROM 0.3', a minimum trade size of 0.01, and share commissions of 0.15% or €2/$2 minimum per side. Cryptocurrency commission is 0.12% per side. Deposit and withdrawal methods are shown as '(4)'.
Account names, minimum deposits, spreads, leverage and commissions are taken from the broker's published account summaries; always confirm exact conditions, available currencies, execution environment and supported platforms on the official TSG website before funding an account.
Deposits & Withdrawals
The account summaries reference depositing and withdrawal channels using the notation '(4)'. The provider's published account pages should be consulted to see which specific payment methods are included in that group and any fees or processing times attached to each method.
General funding guidance: verify any deposit fees and withdrawal limits before sending funds, confirm whether identity verification is required to process withdrawals, and allow for business‑day processing times. Keep transaction receipts and use the same payment method for withdrawals where possible to simplify reconciliation and compliance checks.
| What to check | Why it matters |
|---|---|
| Available methods on the official site | Ensures you use an accepted channel for deposits and withdrawals |
| Verification requirements | Withdrawals often require identity and address verification |
| Processing time and fees | Different methods have different speeds and possible fees |
If you need precise channel names, fees or limits, visit the broker's official funding pages or contact support for the definitive list.
FAQs
How do I start an account with TSG?
Begin on the official website and use the open account/register option. Complete the registration form, provide required identity and address documents when prompted, and meet the minimum deposit for your chosen account tier. Confirm exact steps on the broker's site.
What licence does TSG hold?
TSG lists a Cyprus licence: 'CYSEC Regulated Cyprus Forex Execution License (STP) 18.' Verify licence details on regulator sites and the broker's regulatory disclosures.
What should I do if I forget my password?
Use the 'Forgot password' or password reset link on the login page to receive a reset email or code. If that is not possible because you lost access to the registered email, contact support and be prepared to verify your identity.
How can I contact support for account issues?
Use official support channels listed on the broker's website. The broker provides a contact number: +35722008100. For secure handling, do not share passwords or one‑time codes when you contact support.
TSG Review
Account verification took about a week after submitting documents, but once verified I could trade immediately. Mobile app feels a bit clunky compared to the web platform. I initiated a withdrawal and funds arrived in three days.
Had an issue with two-factor authentication at login; support walked me through the reset patiently. The platform offers solid order types and charting. Withdrawal required an identity re-check but completed in four business days.
Card deposits were instant while bank transfers took longer. Live chat support is quick during market hours. Account settings could be more intuitive, but order execution and overall access have been reliable so far.