I put my SL at 0.69160 and they liquidated it at 0.69156. I made a claim and they said that it was correct when in the same operation other colleagues with other brokers and the same SL that was not closed.
Login & Registration
Account registration / opening
To open an account you generally begin on the broker's official website. Expect a short online form that asks for a valid email address and a contact phone number, acceptance of the broker's terms and conditions, and a click on a 'Sign Up' or 'Register' button to create an initial login. Many brokers send a verification PIN or email after this step; copy the PIN or follow the link to confirm your address and activate the account.
- Open the broker's official website and find the Register / Sign Up page.
- Enter your email address and a phone number when prompted.
- Agree to the terms and conditions (usually via a checkbox) and submit the registration form.
- Check your email for a verification PIN or link. Enter the PIN or click the link to confirm your email.
- After email confirmation, log in to the client area and complete any required profile sections and KYC verification (upload ID and proof of address) before full trading access is granted.
TradersTrust references indicate a typical flow where you verify your email with a PIN and then complete a KYC procedure inside the client dashboard. Exact button labels and sequence can vary; confirm the precise steps on the broker's official site.
How to log in
Signing in normally requires the email address you registered with and your account password. On the broker's website, click the 'Login' (or similar) link to reach the sign-in form. Enter your credentials and submit to reach your dashboard. If the broker offers both web and mobile clients, the same credentials are usually valid in both environments.
- Web: open the official site, choose Login, enter registered email and password, then click Sign In.
- Mobile/web app: open the official app or mobile site and enter the same credentials used on the desktop site.
- If the broker supports additional verification (2FA), complete the second authentication step when prompted.
If you plan to use a mobile app, download it only from official app stores (App Store / Google Play) or from the broker's verified links on their official site to reduce the risk of fraudulent apps.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. The standard flow sends a password-reset link or PIN to your registered email. Follow that link and enter a new secure password. Some brokers also allow reset via an SMS code if you previously registered a phone number.
- Click 'Forgot password' on the broker's login page.
- Provide your registered email address (or account ID if requested).
- Open the email you receive and follow the reset instructions (link or PIN).
- Create a new strong password and save it in a secure password manager.
If you do not receive a reset email, check your spam folder and ensure you are using the same email you registered with. If problems persist, contact the broker's support team and be prepared to verify your identity for account recovery.
Two-factor authentication & login security
Enabling two-factor authentication (2FA) adds an extra layer of protection. Common 2FA methods used by brokers include authenticator apps (TOTP), SMS codes, or email codes. If offered, enable 2FA from your account security settings and store backup/recovery codes securely.
Good login security habits: use a unique, strong password; enable 2FA when available; avoid using the same password across multiple services; and prefer an authenticator app over SMS where possible. Use a reputable password manager to store credentials safely.
To recognise the official domain and avoid phishing: always confirm the website address in the browser address bar, look for the HTTPS padlock, and never follow login links from unsolicited emails. If you receive an unexpected email asking for login details, contact broker support directly via the official site rather than replying to the message.
Common login problems & troubleshooting
Wrong credentials: double-check your email and password for typos and caps-lock. Use the password reset flow if you cannot recall the correct password. Locked account: repeated failed attempts can temporarily lock access; wait a short period and use account recovery or contact support to unlock.
Verification pending: incomplete KYC (identity or address documents) often restricts access to certain features. Upload clear, valid documents through the client area and wait for the compliance team to approve them. Check your account dashboard for status messages.
Region or access issues: a 'Suspicious Operational Region' warning appears in official notes for this broker. If you experience access restrictions due to your country or region, contact support for clarification. Be cautious about using VPNs to bypass regional restrictions—this may violate the broker's terms of service.
- Clear browser cache and cookies or try a different browser if the login page fails to load.
- Ensure your device time and date are correct if 2FA codes are not accepted.
- If you suspect compromised credentials, change your password immediately and notify support.
Getting login/account support
If you need direct assistance with registration, login, or verification, use the broker's official support channels listed on their website or in the client dashboard. Common support channels are live chat, an in-site support form, and support email. Because no public support phone number is provided in the available facts, rely on the official site for the correct contact methods.
If you cannot find contact details on the broker site, the broker's listing on regulatory pages or third-party dealer pages such as the provided WikiFX link may include additional contact pointers. Keep all correspondence and ticket numbers until your issue is resolved.
Login steps and KYC flow are described in public broker references and follow standard regulated-broker procedures. Confirm exact steps on the broker's official website or client dashboard.
Reference: TradersTrust dealer page on WikiFX.
Broker Overview
TTCM Traders Trust Capital Markets Limited (TradersTrust) is presented as a Cyprus-based firm, with a registered address at 3 Thalia Street, Office Number 310-318, 3rd Floor, 3011, Limassol, Cyprus. The available information classifies the company as regulated and indicates it has been operating for around 15–20 years. A numerical overall score of 6.15 is shown alongside an influence level classified as 'D'.
The broker's internal rating index lists strengths and weaknesses across several areas: business and risk control scores are relatively high (Business 8.00, Risk Control 8.90), while licensing and regulatory scores are lower (License 5.50, Regulatory 5.50), and software-related scoring is moderate (Software 4.95). These component scores can help you prioritise which areas to check in more detail before opening an account.
Licenses and payments
Listed license entries include a 'CYSEC Regulated Cyprus Forex Execution License (STP) 18' among the broker's recorded items. One of the license notes also states that TradersTrust supports a variety of payment methods—Bank Transfer, Credit/Debit Card, E-Wallets, and Crypto—and refers to formal regulatory body supervision. Review official licensing documents and confirmations on the broker's site or the regulator's registry to verify current licence status.
Broker facts and license entries taken from the supplied broker data and the WikiFX dealer listing: https://www.wikifx.com/en/dealer/1861526644.html
Account Types
This broker does not publicly disclose specific account-type conditions in the supplied data. The available information does not list named account plans, leverage levels, minimum deposits, spreads, or commission details.
General guidance: brokers commonly offer several account tiers that vary by minimum deposit, spreads, commission structure and available instruments. If you need precise conditions for live, demo, or Islamic accounts, confirm exact specifications, pricing and any promotional or IB rebate procedures directly on the broker's official website or in the client dashboard before funding an account.
Deposits & Withdrawals
Available notes indicate TradersTrust supports multiple funding methods, including bank transfers, credit/debit cards, e-wallets and cryptocurrency. The precise processing times, minimums, and any fees for deposits and withdrawals are not listed in the supplied data and should be checked on the broker's official funding pages.
| Method | Notes |
|---|---|
| Bank Transfer | Listed as supported. Fees and processing times not publicly specified here. |
| Credit / Debit Card | Listed as supported. Confirm limits and verification requirements on the official site. |
| E‑Wallets | Listed as supported. Specific providers and instant availability vary. |
| Cryptocurrency | Listed as supported. Check the broker's accepted coins and withdrawal rules. |
| Fees & Limits | Not disclosed in the available facts — verify with the broker before funding. |
Always confirm the exact deposit and withdrawal instructions, allowed currencies, required verification steps, and any service charges directly via the broker's official funding pages or your client area before initiating transfers.
FAQs
How do I register an account with TradersTrust?
Begin on the broker's official website and use the Register / Sign Up form. Provide a valid email and phone number, accept the terms and submit. Verify your email using the PIN or link sent to you, then log in and complete any required KYC steps in the client area. Confirm exact field names and steps on the broker's website.
What should I do if I don't receive the email verification PIN?
Check your spam and junk folders, ensure you used the correct email at registration, and wait a few minutes. If you still do not receive the PIN, use the broker's support channels to request a resend or further assistance.
Which deposit methods are supported?
The supplied information lists bank transfers, credit/debit cards, e-wallets and cryptocurrencies as supported funding methods. Specific providers, fees and processing times are not provided here — check the broker's funding page for current details.
Is TradersTrust regulated?
The broker data classifies TradersTrust as 'Regulated' and lists a CYSEC-related entry among licenses. Always verify current regulatory status and licence numbers directly on the regulator's registry or the broker's official site before opening an account.
TradersTrust Review
I made a successful withdrawal after making a profit. But the platform just changed the spread, which is outrageous. It is 10 times to 30 times higher than at the beginning. At the beginning, the spread was only 30. After the profit was made, it became 300+, even 1,000. I consulted customer service, who said that the spread is determined by market fluctuations and cannot be modified in any way. They actually use this method to limit traders' profits. If you don’t have money to allow users to withdraw money, don’t build a platform. Is it reasonable that I lost money? When customers make profits, the platform will play tricks and higher spreads. This platform is untrustworthy.
Login and account setup were straightforward. Desktop and mobile platforms are stable and order execution has been reliable. Deposits cleared the same day and my first withdrawal arrived in about 2 business days. Live chat support answered quickly when I had a question.
Account verification dragged on — I had to re-upload ID and proof of address twice. Email support was slow (took over 48 hours) and a withdrawal I requested took longer than I expected. Also experienced a couple of intermittent login errors on the web platform.