I am writing to share my review of the services provided by Tio Markets, which I believe to be a fraudulent broker.im Saba Sarwar , and I opened an account with Tio Markets with the MT5 Account No.. I would like to bring to your attention an incident that has occurred with my account, leading me to conclude that Tio Markets Broker is engaging in unethical practices. On 22th April 2025, I deposited $340 into my account and opened a buy trade of 28 shares of US stock Tsla and I made a profit of $326. However, when I requested to withdraw my profits,so Tio Markets canceled all my profits and even my initial deposit Also and block my mt5 account and my client portal too.and They emailed me, accusing me of brijing of negative balance rules trading.
Login & Registration
Account registration
To open an account, start on the broker's official site (use the domain shown above). Look for a link or button labelled 'Register', 'Sign up' or similar. Typical registration collects your name, email address, phone number and a password. After submitting the basic details you will usually be asked to complete your profile with personal information required by regulations, such as date of birth and residential address.
Because TIO Markets UK Limited operates under UK regulation, you should expect a verification step before you can withdraw funds: upload proof of identity (for example a passport or national ID) and proof of address (a recent utility bill or bank statement). Choose the account type you prefer during or after registration; available account names include VIP Black, Raw, Standard and Spread Betting. Confirm any minimum deposit requirements and funding methods on the official site before depositing.
- Visit the official site and select Register/Sign up.
- Complete the personal and contact fields and set a secure password.
- Verify your email address using the link sent to your inbox.
- Upload identity and address documents where requested to enable withdrawals.
- Select your account type and fund the account once verification is complete.
How to log in
To sign in on the web, open the official site and click the Login / Sign in button, then enter the email (or username) and password you used during registration. After a successful login you will access the client area where you can manage funds, documents and trading accounts.
For mobile or platform access, download the broker's supported trading platform or app if provided and use the same trading account credentials (or the dedicated platform login credentials) to connect. Many brokers provide MetaTrader or native mobile apps; check the official site under Platforms or Demo for supported downloads and connection instructions.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. You will normally be asked to enter your registered email address and a password-reset email or link will be sent. Follow the link and create a new password. Check spam and junk folders if the email does not arrive.
If email-based recovery fails or your account is locked, contact the broker's support team via the official support channels listed on the website and verify your identity as requested. For security, support teams will typically ask for identification before performing account recovery.
Two-factor authentication & login security
Enable two-factor authentication (2FA) whenever an account provider offers it. Typical 2FA methods include authenticator apps (TOTP), SMS codes or hardware tokens. If TIOmarkets supports 2FA, enable it in your account security settings and store recovery codes in a safe place.
Adopt safe-login habits: use a strong unique password, avoid reusing passwords across sites, do not share credentials, and log out after using shared devices. Confirm you are on the official domain (http://tiomarkets.uk/) and check for a secure HTTPS connection and a valid certificate before entering credentials. Be cautious of phishing emails and unsolicited links; when in doubt, type the broker's address directly into your browser.
Common login problems & troubleshooting
Wrong credentials: double-check your email/username and password. Use password reset if needed. Locked or suspended account: repeated failed attempts can trigger a temporary lock; wait the lockout period or contact support to have the account reactivated after identity verification.
Verification pending: if your documents are still under review you may be unable to withdraw or trade; upload high-quality, unexpired documents and follow any instructions in your client area. Browser or device issues: clear cache and cookies, try a private window, or use a different browser or device. Ensure the trading app is updated to the latest version.
Regional access and VPNs: some brokers restrict access from certain countries; disable VPNs to check if access is region-limited. If you suspect an account-specific problem persists, gather screenshots and exact error messages before contacting support to speed diagnosis.
Getting login and account support
Use the official site support area and the FAQ section as the primary support resources. Many brokers provide an in-site support ticket system, live chat and an email contact. Check the member area for a secure message option to share documents if requested.
A physical address is listed as: 8 Devonshire Square, 4th Floor 116, London, EC2M 4YD. A telephone contact number was not provided in the data we have; check the official website for up-to-date phone or live chat contacts. Always communicate via the official site channels to avoid fraud.
Broker Overview
TIOmarkets is operated by TIO Markets UK Limited and is based in the United Kingdom. The broker's profile indicates an operating history of approximately 15–20 years and a regulated status. A numeric site score of 5.82 is shown alongside component ratings that highlight strengths and weaknesses in individual areas.
Rating breakdown shows higher marks for Software (9.87) and Business (8.00), moderate scores for Regulation (6.32) and License (5.50), and a very low score for Risk Control (0.00). The presence of a 'High Potential Risk' warning label suggests prospective clients should carefully review risk disclosures and account safeguards before trading.
Licenses
The publicly listed license for this broker is an FCA Regulated United Kingdom Forex Execution License (STP). Confirm the current regulatory and licensing details directly on official regulatory registers or the broker's website.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/8731270205.html
Account Types
VIP Black
The VIP Black account offers maximum leverage up to 1:30, minimum spreads from 0.3 pips, zero commission, and a minimum trade size of 0.01 lots. Other specifics such as base currency and minimum deposit are not listed here; check the official site for full conditions and eligibility.
Raw
The Raw account provides maximum leverage up to 1:30 with raw spreads starting from 0.0 pips. Commission is charged at $6 per round turn lot and the minimum trade size is 0.01 lots. Confirm whether commissions are per side or round turn and any tiered pricing on the broker's official pages.
Standard
The Standard account has maximum leverage up to 1:30, minimum spreads from 1.1 pips, a stated commission of $5, and a minimum trade size of 0.01 lots. Details on minimum deposit and funding methods should be verified on the broker's website.
Spread Betting
The Spread Betting option lists maximum leverage up to 1:30, minimum spreads from 0.3 pips, zero commission and a minimum trade size of 0.01. Because spread betting availability and tax treatment depend on jurisdiction, confirm eligibility and local rules before opening this account type.
Account descriptions above include only the fields provided. Always confirm the full, current specifications — including minimum deposit, base currency, accepted payment methods and any promotional terms — on the official website before funding an account.
Deposits & Withdrawals
Before making deposits or withdrawals, ensure your account is fully verified according to the broker's KYC requirements (identity and address). Check the official site for the exact processing windows and any fees that may apply to specific methods.
This page does not list specific funding methods for tiomarkets. Below are common funding methods used by many regulated brokers; confirm which of these are supported, any limits and processing times on the broker's official funding page.
| Method | Notes |
|---|---|
| Bank transfer | Common for larger transfers; may take several business days. |
| Debit / Credit card | Often instant for deposits; some brokers refund card withdrawals back to the original card. |
| E-wallets (e.g., Neteller, Skrill) | Fast and commonly used where supported; availability varies by broker and region. |
Always confirm eligible deposit and withdrawal methods, minimums, fees and processing times on the official website or within your client area. Keep records of transfers and follow the broker's documented withdrawal process to avoid delays.
Frequently asked questions
How do I create a trading account with tiomarkets?
Visit the official site and use the Register or Sign up option. Complete the registration form with your personal details, verify your email, and upload identity and proof-of-address documents when prompted. After verification you can select an account type and fund the account. Check the broker's official site for exact button labels and steps.
I forgot my password. How can I reset it?
Use the 'Forgot password' link on the login page, enter your registered email and follow the password-reset instructions sent by email. If you do not receive an email, check spam folders and then contact support via the official site for further assistance.
What documents do I need to verify my account?
Regulated brokers typically require a government-issued ID (passport or national ID) and a recent proof of address such as a utility bill or bank statement. Upload clear, unexpired documents as specified in the broker's verification instructions.
Which deposit and withdrawal methods are available?
This profile does not list specific funding methods. Common options used across brokers include bank transfer, debit/credit card and e-wallets. Visit the broker's funding or payments page to see the exact methods, minimums, fees and processing times supported for your country.
tiomarkets Review
I have a rolling basis rev share deal of 30% with Tiomarkets and my IB commissions as at end of July 2020 as stated in my IB portal was 9,338.29 USD (minus swaps). I waited for 3 working days for the payment to be effected to my client portal so I can place a withdrawal of the money. After 3 days I got email notice that only 3,338.29 USD has been posted to my client portal for withdrawal. I was VERY shocked.
Overall positive experience with tiomarkets. Login and account setup were straightforward, web platform is clean and mobile app works well. Card deposit posted instantly, verification cleared within 24 hours after uploading documents, and support responded quickly on live chat. Withdrawal arrived in my bank in about three business days.
Mixed experience. Creating the account was fine but document verification took about a week and I had to follow up by email. Platform had a couple of lag spikes during volatile sessions. Support answered eventually but was slow, and my first withdrawal required extra clarification and took longer than I expected.