Login was straightforward and the web platform ran smoothly. Card deposit cleared in about 24 hours. Support took a day to reply to a ticket about margins.
Login & Registration
Official website
www.tibiglobe.com...
Warning
High Potential Risk
Account registration / opening
To open an account, start on the official TibiGlobe website and look for the account registration or "Open live account" / "Register" option in the client area. The typical opening flow for regulated brokers requires you to provide an email address, a password, and basic personal details (name, date of birth, address). You will normally be asked to choose an account type during registration.
- Visit the official site URL shown above and select the registration or open account link.
- Provide your email address and a secure password, and complete the basic personal details form.
- Choose the account type you want (VIP, PRO, RAW, SPREAD) during sign-up if prompted.
- Complete any required identity checks (upload a government ID and proof of address) and accept the client agreement.
- Wait for account verification to complete before funding live trading accounts; verification times vary.
How to log in (web and mobile)
To sign in on the web, open the broker's official site, click the 'Log In' or 'Client Area' link, enter the email address used at registration and your password, then submit the form. If the broker provides a dedicated mobile app, download it from the official app store links provided on the broker site and sign in with the same credentials. If accessing via a mobile browser, use the site login page and follow the same steps as desktop.
- Web: Visit the official site, click Log In / Client Area, enter email and password, submit.
- Mobile app: install the broker app from an official store, open it, enter credentials and log in.
- Mobile browser: open the broker's website and use the site login form as on desktop.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. Enter the email address registered to the account to receive a password reset link or one-time code. Check your inbox and spam folder for the reset message. Follow the instructions in the received email to set a new password. If no reset message arrives or the link has expired, contact support and be prepared to verify your identity.
- Click the Forgot password link on the login page.
- Enter your registered email and follow the email instructions to reset.
- If you cannot reset via email, contact the broker support for manual assistance and identity verification.
Two-factor authentication & login security
Enable two-factor authentication (2FA) if the broker offers it — common methods are an authenticator app (TOTP) or SMS codes. 2FA adds an extra layer of security beyond a password. Use a strong, unique password for your trading account, store it in a reputable password manager, and avoid reusing passwords across sites. Always access the platform through the official domain shown above (verify the URL begins with https:// and the domain is correct) to reduce phishing risk.
Do not share login details, verification codes, or account passwords with anyone. Be suspicious of unsolicited calls or messages requesting credentials or asking you to move funds for supposed account recovery — legitimate support will verify your identity via secure channels and will not ask for your password.
Common login problems & troubleshooting
Wrong credentials: confirm you are using the registered email and correct password. If you have multiple emails, try alternate addresses you may have used. Use the password reset flow if necessary. Locked account: multiple failed login attempts can lock access temporarily; follow on-screen instructions or contact support to unlock the account. Verification pending: some accounts cannot trade until KYC documents are approved — check your account area for verification status and for any document requests.
Browser or device issues: clear the browser cache and cookies, try a different browser, ensure JavaScript is enabled, or try logging in from the mobile app or another device. Email delivery issues: check spam and junk folders, and ensure your email provider is not blocking messages from the broker. Region or access restrictions: if a broker does not operate in your jurisdiction you may be blocked; confirm regional availability on the official site.
- If you see an error, note the exact message and retry after clearing cache or using another browser.
- Check that your account verification is complete if trading or deposits are restricted.
- Use the password reset option if you cannot remember credentials.
- If problems persist, gather screenshots and account details before contacting support.
Getting login/account support
For account or login issues, use the official support channels listed on the broker's website. Provide your registered email, account ID (if available), a clear description of the problem, and any relevant screenshots. Use the official phone contact when appropriate; the listed contact number for the broker is +35725266066. If you cannot reach support by phone, use the contact form or official support email on the website and allow time for a response. Always confirm support channels via the official site rather than third-party links.
When contacting support for sensitive account matters, be prepared to verify your identity with the same documents used during registration. Avoid sharing passwords or full authentication codes in messages; legitimate support will request only what is necessary to verify ownership and will guide you through secure recovery steps.
Broker Overview
Tibiglobe (PTY) Ltd operates under the brand name TibiGlobe and is based in South Africa, with a listed office at 169 Oxford Road, Cradock Square, 1st Floor, Rosebank, Gauteng, 2196. The broker has been operating for approximately 2–5 years and publishes a global-facing website where clients can open accounts and access trading materials. Contact by phone is available at +35725266066.
TibiGlobe is presented as a regulated entity and lists an FSCA Regulated South Africa Derivatives Trading License (EP) among its licenses. The broker's aggregate score on the provided rating scale is 2.17. Detailed component scores show strengths and weaknesses across several categories, including a Software rating of 9.26 and lower scores in areas such as License and Risk Control.
Readers should note that ratings and component scores are summary indicators and should be considered alongside the broker's legal documents and disclosures. Always confirm regulatory and license claims by consulting the issuing regulator and the broker's official legal pages.
Source: WikiFX dealer entry - https://www.wikifx.com/en/dealer/3563051003.html
Account Types
VIP
The VIP account offers maximum leverage up to 1:500 and charges a commission of $3 per lot per side. Other account details such as minimum deposit, spreads, and funding methods are not specified in the provided data and should be confirmed on the official site or in the client agreement.
PRO
The PRO account supports maximum leverage up to 1:500 and lists a minimum deposit of $5,000. This account has a commission of $0 per lot. Confirm precise spreads, available currencies, and any additional conditions directly with the broker.
RAW
The RAW account is offered with maximum leverage up to 1:500 and a stated minimum deposit of $500. Commission for RAW is $6 per lot per side. Additional trading environment details and instrument availability should be checked on the official platform.
SPREAD
The SPREAD account shows maximum leverage up to 1:500 and a minimum deposit of $50, with a commission of $0 per lot. Minimum spread figures and deposit/withdrawal options are not provided here; verify exact trading conditions on the broker's website.
Account conditions, including spreads, available instruments, supported trading platforms and deposit/withdrawal methods, can change. Always confirm the latest specifications, fees and terms within the official client area or legal documents before opening or funding an account.
Deposits & Withdrawals
To fund a trading account, log in to your client area and review the available funding options and instructions provided by the broker. Typical steps are to select Deposit, choose a funding method, enter the amount, and follow the on-screen instructions. Withdrawal requests are usually submitted from the same client area and may require identity verification before processing.
The precise deposit and withdrawal methods, processing times and fees for TibiGlobe are not listed in the supplied facts. Confirm available methods, any minimum deposit amounts, processing fees, and expected timing in the broker's funding section or legal documents.
| Common methods (examples) | Typical notes |
|---|---|
| Bank transfer | Often accepted; may have higher processing times and possible bank fees |
| Debit/Credit card | Faster for deposits; cards may be subject to limits and verification |
| E-wallets (e.g., Neteller, Skrill) | Fast processing where supported; availability differs by broker and jurisdiction |
Before making a deposit, verify that your intended method is offered to customers in your jurisdiction, and review any fees or limits. Keep transaction receipts and check the client area for status updates. For withdrawal questions, contact the broker's support and reference your account details.
FAQs
How do I log in to my TibiGlobe account?
Open the official TibiGlobe website and use the Log In / Client Area link. Enter the email address you registered with and your account password. If you use a mobile app, sign in with the same credentials through the official app. If you encounter problems, use the password reset link or contact support.
What documents are typically required for account verification?
Regulated brokers generally require a government-issued ID (passport, national ID card or driving licence) and proof of residential address (utility bill or bank statement dated within the last few months). Upload these documents via the client area when requested and follow the broker's verification instructions.
How long does account verification usually take?
Verification times vary by broker and by the completeness of documents submitted. It can range from a few hours to several business days. If verification is delayed, check the client area for document requests or contact support for a status update.
How can I contact TibiGlobe support?
Check the official website for support channels. The listed contact number in the provided information is +35725266066. For account-specific issues, provide your registered email, account ID and any relevant screenshots when you contact support to speed up assistance.
TibiGlobe Review
Identity verification was quick and painless. Withdrawal request was processed in 3 business days, although initial status stayed on pending longer than expected. Mobile app crashes occasionally.
Account setup and demo account were easy to use. Live platform is stable but spreads felt a bit higher than other brokers I use. Chat support was helpful during market open.
Deposits via bank transfer worked fine but fees weren't clearly disclosed. Platform UI is intuitive. Had an issue enabling two-factor auth that support resolved the next day.