Kong 90% of the scams on the market start with "recommended stocks"! Most scams start with "recommended stocks". The stocks recommended by the so-called "recommended stock masters" will make you a little bit profitable. After acquiring your trust, they start recommending to do something else, to open an account on another platform. Then they will make you lose all fund deliberately,keeping shirking and urging you to add fund. Otherwise, you be removed off the group.If you continue to deposit, it will only enable you to lose more. Please identify these platform routines and avoid being deceived: 1.By wrapping itself, the facade company induce clients to trade. The trading software is also manipulated by the company. 2 As long as clients make profits, the platform will freeze their accounts, thus the share-selling will be unfeasible. Then the trader will modify the price to make clients suffer losses. 3. In their wonderful phrase, they will will close positions compulsorily to avoid losses when you make profits. At this time, clients have no idea since they don’t know the numbers of the company. 4. By controlling the trading platform, they inject the virtual fund and manipulate the market to make clients suffer losses. 5. By enlarging the trading leverage of 10 or 100 times, they operated the market to make clients suffer losses.
Login & Registration
Official website
www.capital.com.tw...
Security notice
Always access account pages from the broker's official domain above. Confirm regulatory and contact details on official pages and avoid using links from unsolicited emails or messages.
Account registration / opening
To open an account with a regulated broker like The Capital Group you will normally start on the broker's official website. Look for buttons or links labelled Register, Open Account, Sign Up or similar. If the site offers multiple account types the registration entry point may ask you to select one before you complete personal details.
- Visit the official site (use the URL in the guide callout) and choose the registration or open account option.
- Provide core personal information: full name, email address, mobile number and country of residence.
- Create a strong password and, if requested, set a username or client ID.
- Complete any online application fields such as trading experience and investment objectives where required.
- Upload identity documents for KYC: a government ID (passport or national ID) and a proof of address (utility bill or bank statement).
- Read and accept the terms and conditions, privacy policy and any risk disclosures.
- Submit the application and wait for account verification. A regulated broker will usually confirm by email or phone once KYC is complete.
Exact button labels, required documents and verification turnaround times vary by broker and jurisdiction. If you are uncertain about any step, use the broker's official contact details to confirm the required documents before submitting sensitive information.
How to log in
The standard web sign‑in process is to open the official site, select the Login or Sign In option, and enter the credentials you set during registration (email/username and password). After entering credentials you may need to complete a CAPTCHA or other on‑page checks before access is granted.
If the broker provides a mobile app, the mobile sign‑in process is similar: open the official app (download only from the broker's site or an official app store), tap Sign In, and enter your username/email and password. Some brokers also support biometric login (fingerprint/Face ID) once you have enabled it in the app.
- Open the broker website or app.
- Tap or click Login / Sign In.
- Enter your registered email/username and password.
- Complete any additional verification prompts (CAPTCHA, 2FA).
- If successful you will be redirected to your account dashboard.
Forgot password / account recovery
If you forget your password, most brokers offer a password reset flow reachable from the login page via a 'Forgot password' or 'Reset password' link. That flow typically asks for your registered email address and sends a password reset link or code to that email. Follow the instructions in the message to set a new password.
If you do not receive an email, check spam/junk folders and confirm you entered the email address you used to register. If email recovery is not possible or additional verification is required, contact the broker's support team and be prepared to verify your identity with documents used during account opening.
Two‑factor authentication & login security
Two‑factor authentication (2FA) significantly improves account security. Where available, enable 2FA from your account settings. Common 2FA methods include authenticator apps (TOTP), SMS codes, and hardware security keys. Use an authenticator app when possible, as it is generally more secure than SMS.
Safe login habits include using a unique, strong password for your trading account, enabling 2FA, keeping your operating system and browser up to date, and avoiding public Wi‑Fi when accessing your account. Never share your password, 2FA codes or full account screenshots with others.
To recognise the official domain: verify the URL exactly (the official site listed above), look for HTTPS and the browser padlock, and be cautious of similar or misspelled domains. Do not follow links from unsolicited emails or messages without first confirming the sender via official channels.
Common login problems & troubleshooting
Wrong credentials: Recheck your username/email and password for typos and verify letter case. If you still cannot sign in, use the password reset flow or contact support.
Locked account: Multiple failed login attempts can temporarily lock an account. Wait the lockout period, use account recovery, or contact the broker's support to request manual unlocking after identity verification.
Verification pending: If your account is not fully verified you may be unable to log in to trading features. Check your email for requests for further documents and submit any outstanding KYC items.
Region or access issues: Some services may be restricted by your country of residence. If you receive region error messages, contact support to confirm whether access is allowed from your location.
Technical issues: If pages fail to load or you see errors, try clearing browser cache and cookies, try a different browser, disable browser extensions that block scripts, or restart your device. For mobile apps, ensure you have the latest app version and a stable internet connection.
Getting login/account support
If self‑help and standard recovery steps do not resolve the issue, contact the broker's official support channels. Use the contact details listed on the official website and include any relevant account identifiers when asked.
The Capital Group contact phone number listed in public facts is +88624128878. When you call or email, have your client ID or registered email ready and be prepared to verify your identity with the documents you provided at account opening.
For written enquiries or to confirm exact procedures, use the official website link provided in this guide. You can also consult third‑party listings and official regulator pages to confirm licensing information before sharing sensitive documents.
Broker Overview
The Capital Group is a Taiwan‑based firm operating in markets for several years. Public information indicates the company operates from an address in Taipei City and has been active for between five and ten years. The firm presents itself as a regulated entity and publishes a local telephone contact for client enquiries.
As with any broker, products, platform availability and account services can evolve over time. Prospective clients should review the broker's official website and contact support for the latest information on trading platforms, available instruments and client services before opening an account.
Licenses
Publicly listed licensing information includes a TPEx Regulated Taiwan, China Derivatives Trading License (MM). The publicly stated regulatory status is 'Regulated'. Confirm licence details and current regulatory standing via the broker's own disclosures or the relevant regulator's registry.
Public dealer listing: https://www.wikifx.com/en/dealer/5891279967.html
Account Types
The Capital Group does not publicly disclose detailed account conditions in the provided facts. Specifics such as available account tiers, leverage, minimum deposit, spreads, commissions and supported funding methods are not listed here. Before opening an account, confirm exact account specifications, pricing and margin rules on the official website or by contacting the broker directly.
Deposits & Withdrawals
The broker facts available do not specify which funding methods The Capital Group supports. Generally, regulated brokers offer one or more of these options: bank wire transfers, credit or debit cards, and electronic wallets. Each method has different processing times, possible fees and verification requirements.
Before funding an account, confirm the accepted methods, minimum deposit, processing times and any fees on the broker's official funding page. Ensure your account is verified for KYC, as most brokers require successful identity verification before accepting deposits or enabling withdrawals.
| Method | Notes |
|---|---|
| Bank transfer | Commonly used for larger amounts; may require beneficiary name to match account registration. |
| Card payment | Faster credit/debit card deposits are often possible; refunds may be subject to card issuer policies. |
| E‑wallets | E‑wallets provide quick transfers when supported; availability varies by broker and country. |
If you plan to deposit or withdraw funds, use the official site to review instructions and to contact support for any clarifications. Keep records of transaction references and confirm withdrawal processing rules and identity checks in advance.
FAQs
Is The Capital Group regulated?
Public facts state the firm is 'Regulated' and list a TPEx Regulated Taiwan, China Derivatives Trading License (MM). Confirm current regulatory status and licence details via the broker's official disclosures or regulator records.
How do I reset my password if I cannot log in?
Use the 'Forgot password' or 'Reset password' option on the broker's login page to request a reset link by email. If that is not available or you do not receive the email, contact the broker's support and be prepared to verify your identity with the documents used at account opening.
Which account types and trading conditions are available?
Account types and exact trading conditions are not included in the provided facts. Check the official website or contact support to obtain up‑to‑date details on accounts, leverage, minimum deposits, spreads and commissions.
How can I contact The Capital Group for support?
The publicly listed contact phone number is +88624128878 and the official website URL is provided in this guide. Use the official website and phone number for account enquiries and to verify any instructions before sharing sensitive information.
The Capital Group Review
Kong Can’t withdraw funds at all. Ask me to pay margin with varied reasons when I profited but I can’t withdraw funds. I’m wondering why doesn’t the big broker allow me to withdraw funds?
Login was seamless and the desktop platform is stable. Deposit via bank transfer took longer than I expected; verification required extra ID but support guided me. Withdrawal completed in three business days without issues.
Account setup was straightforward but verification took a week due to document checks. Customer support answered via chat but was sometimes slow. Mobile app has occasional glitches; web platform works well and withdrawals are processed when requested.