Kong The platform is currently experiencing severe slippage, which is artificially inflating costs. Avoid it at all costs. Stay away.
Login & Account Access
Account registration / opening
Open an account by starting at the broker's official website (use the link above or enter the exact domain in your browser). Regulated brokers typically place a clear "Register" or "Open Account" button on their homepage. Click that button to begin the registration flow.
During registration you will normally be asked to provide personal information such as full name, email address, phone number and country of residence, and to create a secure password. Many regulated brokers also require identity verification (proof of identity and proof of address) before certain services or withdrawals are enabled.
- Visit the official site and select Register/Open Account.
- Enter your personal details and choose login credentials.
- Upload identity documents (passport or national ID) and proof of address if requested.
- Read and accept the terms, privacy policy and any risk disclosures.
- Submit the application and wait for verification confirmation by email or SMS.
Exact field names and the verification window vary by provider. Because Sun Long Bullion's public materials do not list every step in detail here, follow the on-screen instructions on the official site and keep your documents ready for upload.
How to log in
To sign in on the web, go to the official website and click the Login or Sign In link. Enter the email address or username you used at registration together with your password, then submit. If the site uses multi-factor prompts you may be asked for an additional code at this point.
For mobile access, use the broker's mobile-optimized website or any official mobile app if one is provided. The mobile flow is generally similar: open the official mobile page or app, tap Login, and enter your credentials. If you plan to use a mobile app, obtain it only from a trusted source (official site link, Apple App Store or Google Play) to avoid fake applications.
- Web: open official site → Login → enter email/username + password → submit.
- Mobile web: open mobile site → Login → enter credentials.
- Mobile app: install official app (if available) → open app → Login.
Forgot password / account recovery
If you forget your password, use the site's "Forgot password" or "Reset password" link. That process typically asks you to enter your registered email address; the broker will send a password-reset link or a one-time code to that email. Follow the provided link or enter the code to choose a new password.
If you no longer have access to your registered email or phone, you will usually need to contact account support and complete identity verification to regain access. Prepare government ID and any account details asked for—support teams commonly require these to confirm ownership before resetting credentials.
Two-factor authentication & login security
Two-factor authentication (2FA) greatly improves account security. If the broker offers 2FA in account security settings, enable it and prefer authenticator apps (e.g., Google Authenticator, Authy) where available; SMS 2FA is acceptable but generally less secure. Use a strong, unique password and consider a reputable password manager to store it.
To avoid phishing, navigate to the official domain (https://slgoldi.com/cn/) by typing it directly or using a saved bookmark. Verify the page uses HTTPS and check the browser address bar for the correct domain. Do not follow login links from unsolicited emails; instead, visit the site directly.
Common login problems & troubleshooting
Wrong credentials: if a password is rejected, use the password reset flow. Ensure Caps Lock is off and try any alternate email you may have registered with. Check the spam folder for reset emails.
Locked account or too many attempts: many brokers temporarily lock access after repeated failed logins. Wait the specified lockout period or contact support to request an unlock; be ready to verify your identity.
Verification pending: if your account is inactive because verification is incomplete, upload the requested documents and check for email confirmation. Some account features (deposits, trading) remain restricted until verification completes.
Region or access issues: some services may be limited by jurisdiction. If access is blocked from your location, avoid using VPNs to bypass restrictions without confirming legal and regulatory implications. Contact support for guidance.
- Use password reset for credential issues.
- Clear browser cache/cookies or try another browser if pages fail to load.
- Ensure documents are uploaded in accepted formats and are legible for verification.
- Do not share passwords or 2FA codes with anyone claiming to be support.
Getting login/account support
For account or login assistance, use the broker's official contact channels listed on its website. Keep your account details and verification documents ready to speed up support. Because public materials list a contact number, you can call +85239779288 for direct enquiries; also check the official site for a contact or support page and any live chat options.
When contacting support, describe the problem clearly (error messages, screenshots, approximate time of the issue) and avoid sharing full passwords or authentication codes. If you suspect fraudulent activity, notify support immediately and consider changing passwords and enabling 2FA.
Official website: https://slgoldi.com/cn/ — confirm exact procedures and available security features there.
Contact phone (public): +85239779288
Broker Overview
Sun Long Bullion operates under the company name 旭隆金业(香港)有限公司 and is based in Hong Kong. The firm presents itself as a provider in the precious metals trading sector and has maintained operations for an estimated five to ten years. Prospective clients should note the physical office address listed by the company when verifying credentials.
The company lists a Hong Kong office at Office A, 17/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Hong Kong, and provides a contact telephone number for enquiries. As with any financial services firm, direct contact and review of official documentation are recommended before opening an account or transacting significant sums.
Licenses
Publicly available information indicates a regulatory listing described as: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). The broker's regulatory status is listed as Regulated in the supplied data, but readers should confirm the current licensing and supervision details with the issuer and via official regulator resources before trading.
Dealer listing: https://www.wikifx.com/en/dealer/7571333083.html
Account Types
Sun Long Bullion does not publicly disclose detailed account-type specifications in the provided materials. Specifics such as available account tiers, maximum leverage, minimum deposit amounts, spreads, commissions and accepted deposit or withdrawal methods are not listed here.
In lieu of broker-specific figures, typical industry practice is that regulated precious-metals brokers offer one or more account tiers with differing minimum deposits and pricing models; verification is usually required before full account functionality is enabled. Confirm exact account features, pricing and trading conditions directly on the official website or by contacting the broker's support before opening an account.
Deposits & Withdrawals
Sun Long Bullion's publicly supplied data does not list specific deposit or withdrawal methods and fees. When a broker does not publish these details in a summary, verify accepted funding methods, fee schedules and processing times directly on the official website or with account support prior to initiating any transfer.
| Method | Notes |
|---|---|
| Bank transfer | Common for larger amounts; may require beneficiary verification and can take several business days. |
| Card payments | Often supported for faster deposits but may incur fees and card issuer checks. |
| E-wallets | Some brokers accept e-wallets; availability depends on the broker and jurisdiction. |
Always confirm minimum withdrawal amounts, identity verification requirements, processing timeframes and any third-party fees with Sun Long Bullion before funding or requesting a payout.
FAQs
How do I open an account with Sun Long Bullion?
Begin at the official website and select the register or open account option. Provide the requested personal details, upload identity and address documents if required, accept the terms, and complete the verification steps. Follow the on-screen instructions on the broker's site for the exact flow.
What documents are typically required for verification?
Regulated brokers commonly request a government-issued photo ID (passport or national ID) and a recent proof of address (utility bill or bank statement). Confirm the exact document list and acceptable formats on Sun Long Bullion's official site or with their support team.
Is Sun Long Bullion regulated?
The supplied information lists the firm as Regulated and cites a license entry: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). Always verify licensing and supervision directly with the broker and the relevant regulator before trading.
How can I contact customer support?
The publicly listed contact telephone number is +85239779288. For other contact options and the most up-to-date channels, consult the official website's contact or support page.
Sun Long Bullion Review
Kong The platform has consistently refused to process withdrawals and has unilaterally changed our backend passwords. We demand strict disciplinary action.
Kong The fraudulent platform refuses to process withdrawals. Initially, they claimed to prioritize my case, but later I couldn't transfer funds from my trading account to the platform wallet. They neither reviewed nor processed my requests. Withdrawals also took forever without review or action. I couldn't withdraw funds. The agent didn't respond. Complete inaction. Trash platform. Everyone, avoid this pitfall. The platform even changed my password midway.
Kong Withdrawal transfers not only require a full day for review, but more importantly, even after your withdrawal request is approved, it may be rejected outright, preventing you from withdrawing funds.