When I want to withdraw money, they said that if the amount exceeds 500,000, I must pay taxes before the withdrawal. But the CSR didn't reply after I paid the taxes. I turn to the customer service specialist that I contacted before for help, he said he would check it for me, and then he deleted all the chat records and disappeared.
Login & Registration
Account registration / opening
To open an account you should begin on the broker's official website. Typical regulated broker account openings require you to choose an account type, provide personal details (name, email, date of birth, address), and confirm your identity and residence with documented ID and proof of address. Expect to confirm your email address via an activation message.
- Visit the official site (use the exact domain shown above) and locate the account signup or register option.
- Select the account type you want to open and enter your personal and contact details.
- Check your email for an activation message and follow the link or set an initial password as instructed.
- Upload identity and address verification documents when requested to complete KYC review.
- Accept the broker's terms and conditions and complete any required suitability or knowledge questions.
Broker procedures vary. If you are offered different account types (for example CFD or Spread Betting) you will normally select the appropriate product during registration. If the minimum deposit or other financial conditions apply to a chosen account type, those will typically be shown before you fund the account.
How to log in
After registration and account activation you will log in with the credentials you set during sign-up. A common flow is to enter the registered email address and the password provided or created during activation. If you use the web platform, open the official site and use the site's login page. If you use a mobile or tablet platform, access the provider's mobile interface or app and enter the same credentials.
- Web: open the official domain, find the Login or Sign In area, enter your registered email and password, then submit.
- Mobile / tablet: use the broker's mobile access point (for example a mobile web URL or app) and sign in with the same registered email and password.
Public guidance for this broker indicates its platform is available in browser and mobile forms. Confirm the exact mobile access URL or official app links on the broker's site before installing or visiting any third-party pages.
Forgot password / account recovery
If you forget your password, use the password recovery or “Forgot password” option on the broker's login page. The standard recovery flow asks for your registered email and then sends a reset link or one-time code to that email. Follow the link to set a new password and then sign in with the new credentials.
- Click the Forgot password link on the login page.
- Enter the registered email address and submit the request.
- Open the password reset email and follow the link or enter the one-time code.
- Create a new password and sign in.
- If you do not receive an email, check spam folders and ensure the address you used is the one registered with the broker.
If email recovery fails or you no longer have access to the registered email, contact the broker's support team and be prepared to verify your identity with documents.
Two-factor authentication & login security
Enabling two-factor authentication (2FA) increases account security. Brokers commonly offer app-based authenticators (TOTP), SMS codes, or hardware tokens. If a 2FA option is available, enable it in your account security settings and store backup codes securely.
Safe-login habits: use a unique, strong password; enable 2FA if offered; avoid using public Wi‑Fi when accessing trading accounts; keep your operating system and browser up to date; and do not share login details. Always verify that you are on the broker's correct domain before entering credentials—use the official domain shown above and check for a valid HTTPS connection.
Common login problems & troubleshooting
Wrong credentials: re-check the registered email and password, use the password recovery flow, and ensure Caps Lock is not interfering. Locked or suspended account: some platforms temporarily lock access after repeated failed attempts or while verification is pending; follow the instructions in any account lock message and contact support if needed.
Verification pending: if document checks are incomplete you may be prevented from logging into trading functions even after signing in; upload the requested ID and proof of address and wait for confirmation. Region or access issues: some users experience restricted access from certain countries—if you see an access restriction, contact support to confirm whether your country is permitted.
- If login fails repeatedly, try a password reset and clear your browser cache.
- If your account is locked or verification is pending, prepare identity documents and contact support.
- If you suspect an email or link is fraudulent, do not enter credentials and report the message to the broker's support team.
Getting login/account support
If you need direct help with login or account issues, use the broker's official support channels. For this broker, the published contact number is +4408000789398. You can also use the support or contact pages on the official website to locate email addresses, chat options, or an online support form.
When contacting support, have your account email, full name, and any relevant screenshots or error messages ready. For lost access where email recovery is unavailable, be prepared to submit identity documents to verify ownership of the account.
Login guidance reflects standard regulated broker procedures and publicly available platform guidance. Confirm exact steps and available security options on the broker's official website before taking action.
Broker Overview
Spread Co Limited operates from the United Kingdom and is presented as a provider of spread betting, CFDs and forex trading. The firm has been active for an extended period, with an operating period listed as 15-20 years, and provides an official UK address at 22 Bruton Street, London W1J 6QE.
The broker's regulatory status is described as Regulated and the available license information includes an FCA-related market making license entry. Public rating data lists a WikiFX Score of 6.88 and notes that the score has been lowered due to a high volume of unresolved client complaints. Additional rating indices show stronger scores for License, Regulatory and Business but a zero for Risk Control in the available breakdown.
Spread Co lists trading products such as shares, commodities and forex and offers an in-house platform delivered in browser and mobile formats. The broker publishes a contact number of +4408000789398 and maintains an official website at the address above. Users should note the warning labels associated with the broker: Suspicious Operational Region and High Potential Risk, and perform their own due diligence before opening an account.
Source: WikiFX dealer record — https://www.wikifx.com/en/dealer/0001250812.html
Account Types
CFD
The CFD account offering lists trading instruments including shares, commodities and forex. Commission is indicated as "No" for the CFD account. Other specific trading parameters such as maximum leverage, minimum deposit, minimum spread and supported depositing or withdrawal methods are not specified in the provided data; consult the official site for the full trading conditions that apply to CFDs.
Spread Betting
The Spread Betting account shows a minimum deposit of £1 and minimum spreads starting from 0.6. Trading instruments include shares, commodities and forex. Other details such as commission, leverage, deposit and withdrawal methods, and minimum trade sizes were not provided in the available facts; check the broker's platform or contact support to confirm current terms for spread betting accounts.
Always verify exact account specifications, pricing, margin requirements and funding options on the official website or by contacting the broker directly before opening or funding an account.
Deposits & Withdrawals
No specific deposit or withdrawal methods are listed in the provided facts. In general, regulated brokers commonly accept bank transfers, debit/credit cards and some form of e‑wallets; processing times and any fees differ by method and by the broker's internal policies.
To deposit funds you will typically sign in to your account, go to the funding or cashier area, select a deposit method, enter the amount and follow on‑screen instructions. Withdrawals generally require completion of identity verification and are processed to a verified source of funds; brokers may require the initial deposit method for returns.
Because the available account entries did not list depositing or withdrawal methods for this broker, confirm supported funding channels, limits, processing times and any fees directly on the official site or by contacting support at +4408000789398 before sending money.
Frequently Asked Questions
How do I register an account with SPREAD CO?
Begin on the broker's official website and follow the register or open account flow. Provide your personal details, confirm your email via the activation message, upload identity and address documents when requested, accept terms and complete any suitability questions. After verification you can fund and use your account. Check the official site for the exact sign-up steps.
What account types does SPREAD CO offer?
The broker lists CFD and Spread Betting account types. The CFD account lists trading instruments such as shares, commodities and forex and indicates no commission. The Spread Betting account shows a minimum deposit of £1 and minimum spreads from 0.6, with the same general instrument classes. Confirm all current account specifications on the broker's website.
Is SPREAD CO regulated and safe to use?
The broker's regulatory status is listed as Regulated and the published license information includes an FCA-related market making entry. The WikiFX score is 6.88, and the record notes the score was lowered because of a high volume of unresolved client complaints. Users should review regulatory documentation, warnings, and public complaint records and perform their own due diligence before trading.
I have a complaint or a withdrawal issue — what should I do?
Contact the broker's official support channel first and provide full details and documentation of the issue. Keep records of communications and transaction confirmations. If the matter is not resolved and the broker is regulated, you may consider escalating to the stated regulator or an appropriate ombudsman — check the broker's official regulatory disclosures for the correct authority. Always verify escalation paths on official documentation before proceeding.
SPREAD CO Review
I cooperated with a commissioner and asked to pay 40% of the commission when the account was about to withdraw funds. Anyway, it is your own business to wait for the funds to be withdrawn. I really doubt that the platform and the commissioner are from the same person. When the platform wants to withdraw funds, the customer must pay income tax, otherwise the messages will not be replied.
There's also a guy who claims to be an analyst, and I seriously doubt they're a group.
Unable to withdraw and induce fraud Keep asking me to pay until the end...The financial department does not reply the message. I paid so much money, but cannot withdraw. Are you kidding me? I paid so much money...what should I do now? Even the agent does not reply anymore...Is reporting to police will be worked? Is it possible to trace the account?