Kong Scam platform, scam brokers, bullying a newbie like me who knows nothing. They told me to close profitable positions, told me to short in such a strong uptrend, told me to hold the position, to wait, wait till tomorrow, wait till next week—until all the money was gone. The customer service didn’t care, saying it had nothing to do with the company. Everyone, don’t fall for this scam.
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Official website
www.gold2u.net...
High Potential Risk
High Potential Risk
Account registration / opening
To open an account you should begin on the broker's official website (use the domain shown above). Look for a link or button labeled Register, Sign Up, Open Account or a similar phrase. The typical registration flow asks you to provide an email address, a contact telephone number, your full name and a password, then to confirm your email or phone number by entering a code. If the broker requires identity verification, you will be asked to upload identification documents and proof of address.
Prepare standard identification documents before you start: a government-issued ID (passport or national ID), and a recent utility bill or bank statement showing your address. The broker in question operates from Hong Kong under Sino Sound Holdings Limited; confirm any specific KYC document list and minimum deposit requirements on the official site before submitting applications.
- Open the official site and click the Register/Sign Up/Open Account button.
- Enter your email, create a strong password and supply contact details.
- Complete any required KYC uploads (ID, proof of address) and submit.
- Verify your email or phone number by entering the code sent to you.
- Wait for account activation notification; check spam folders if you do not receive messages.
How to log in
Signing in is normally done from the broker's homepage via a Login or Sign In link. Use the email/username and password you created during registration. If the broker offers a dedicated trading app or mobile site, the steps are the same: open the app or mobile site, tap Login, and enter your credentials.
On web: navigate to the official domain, click Login, enter your registered email/username and password, and submit. On mobile: open the broker's mobile page or app and follow the equivalent steps. If an app is available, obtain it only from an official source (the broker's site or an official app store) and verify the developer/publisher name before installing.
- Web — go to the official site, click Login, enter credentials, and submit.
- Mobile web — open the official site on your phone and use the mobile Login link.
- Mobile app — install only from trusted stores, open the app, and enter your credentials.
Forgot password / account recovery
If you forget your password, use the Forgot Password or Reset Password link usually presented on the login page. You will typically be asked to enter the email address you used to register; the broker will then send a password reset link or a code to that email. Follow the link or enter the code to create a new password.
If account recovery requires identity verification (for example, when email access is lost), be prepared to provide identification documents and proof of ownership of the account. If you cannot complete automated recovery, contact the broker's support team for a manual reset—expect to verify your identity by providing the same KYC documents used at registration.
- Click Forgot Password on the login page.
- Enter your registered email and follow the instructions sent to that address.
- If email recovery is not possible, prepare ID and contact support for a manual reset.
Two-factor authentication & login security
Two-factor authentication (2FA) significantly increases account security. If the broker supports 2FA, enable it in your account settings after you log in. Common 2FA methods used across brokers include SMS codes, authenticator apps (like Google Authenticator), or hardware tokens. If the specific 2FA options are not shown on the site, check the security or account settings page or contact support for guidance.
Adopt safe-login habits: use a strong unique password, do not reuse passwords across sites, enable 2FA when available, and log out of shared devices. Always verify you are on the official domain (https://www.gold2u.net/en). Look for a valid HTTPS lock in the browser address bar and confirm the URL exactly to avoid phishing sites that mimic the broker's branding.
Never enter credentials into links received in unsolicited emails or instant messages. If you receive an unexpected login alert or password-reset email, check the sender address carefully and contact the broker using the official phone number or the contact form on the website rather than replying to the message.
Common login problems & troubleshooting
Wrong credentials: re-check for typos, ensure Caps Lock is off, and try the Forgot Password flow if necessary. If you changed your email or phone, use the updated contact details to recover the account or contact support.
Locked account: many brokers temporarily lock accounts after repeated failed attempts. Wait for the automatic unlock period if one is specified, or contact support for immediate assistance and identity verification to regain access.
Verification pending: if your account is awaiting KYC approval, you may be blocked from logging into certain features. Check your account dashboard or email for instructions and confirm that all requested documents were uploaded and are clear and readable.
Region or access issues: some services may be restricted by jurisdiction. If you encounter access restrictions, verify your registered country and contact support to clarify whether your region is supported.
Technical issues: try clearing browser cache and cookies, test a different browser or device, ensure your browser is up to date, and check your internet connection. If a mobile app shows errors, reinstall the app from the official source.
- If login fails, try Forgot Password, clear cache, and retry on another browser.
- If verification is pending, check your email and uploaded documents.
- For locks or suspensions, contact support and be ready to supply ID.
Getting login/account support
Use the official contact channels listed on the broker's website for account and login support. For SINO SOUND you can reach the office by telephone at +85229029999. You can also use the contact or support form on the official website. Keep account-identifying information ready (registered email, full name, and any account reference) when you call to speed up assistance.
If you find discrepancies or suspect phishing, stop and verify by calling the official number above or visiting the official site directly. For third-party references or dealer listings you may consult the broker's profile on external directory pages such as the WikiFX dealer record linked in the overview section.
Broker Overview
SINO SOUND operates under the corporate name Sino Sound Holdings Limited and is based in Hong Kong. The company markets precious metals trading services and maintains a presence online through its official website. Publicly available information indicates an operating history in the range of 10-15 years, and the local address is listed in Kowloon (Room 811, 8/F, Harbour Crystal Centre, No.100 Granville Road, Tsim Sha Tsui East, Kowloon, HK).
The broker is described as regulated and holds an industry license related to precious metals trading. Contact options published with the firm include a Hong Kong telephone number, and customers are encouraged to use the official site for account actions, document uploads and to verify the latest product offering and operational notices.
Licenses & regulation
The broker's published licence information lists HKGX Regulated Hong Kong China Precious Metals Trading (AGN). Because regulatory frameworks and license details can change, confirm the current regulatory status and the exact license reference on the broker's official website or via the regulator's public register if you need independent verification.
Source: Broker profile on WikiFX — https://www.wikifx.com/en/dealer/6151752055.html
Account Types
SINO SOUND does not publicly disclose detailed account type names or their specific trading conditions in the provided information. Exact account names, minimum deposits, leverage, spreads, commissions and accepted funding methods are not listed here; confirm these specifics on the broker's official website or by contacting their support team.
For general planning, brokers offering precious metals trading commonly provide several account tiers that differ by minimum deposit, available leverage and whether commission or mark-ups are applied to spreads. If you need to choose an account, compare minimum deposits, margin requirements, execution models and the available methods for funding and withdrawals. Always verify the current terms directly with the broker before funding an account.
Deposits & Withdrawals
SINO SOUND's published information does not list specific deposit or withdrawal channels or processing times. To find the exact funding options and any limits or fees, consult the official website's funding or cashier section or contact the broker directly using the telephone number on record.
As general guidance, most brokers support methods such as bank wire transfers, cards and electronic payment systems. When preparing to deposit or withdraw, confirm accepted currencies, fees, processing times and any required verification steps. Always use the official site and verified contact channels to obtain the current list of supported payment methods.
| Method | Notes |
|---|---|
| Bank wire transfer | Commonly available; typically used for larger sums and may require beneficiary verification. |
| Credit/Debit card | Often supported for deposits; check for cardholder verification and possible limits. |
| Electronic wallets | Some brokers accept third-party e-wallets; availability varies by broker and region. |
FAQs
How do I contact SINO SOUND for account support?
Use the official contact channels on the broker website. The listed telephone contact is +85229029999. For other support methods, consult the contact or help page on the official site.
Is SINO SOUND regulated?
The broker is described as regulated and publishes a license entry: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). For full confirmation of the current regulatory status, check the broker's official site or the relevant regulator's public records.
What should I do if I cannot log in to my account?
First try the Forgot Password flow on the official login page to reset your password. If the issue persists, clear your browser cache, try a different browser or device, and if still unsuccessful contact the broker via the official telephone number or support form and be prepared to verify your identity.
Where can I find details about deposit and withdrawal methods?
Deposit and withdrawal methods are not listed in the provided summary. Check the broker's official website cashier or funding pages, or contact the broker directly to confirm supported methods, processing times and any fees.
SINO SOUND Review
Kong SinoSound gave no access to withdrawal and paltered with you. It is simply a fraud. Don’t be cheated.
Kong I am an agent of SinoSound. After my clients made profits, SinoSound gave no access to my commission and even banned their trading.
Kong I just discovered that the Gold order I followed some time ago turned out to be a scam! Professionals gather groups, and some people in the group share their profits and induce us to open an account with the agent they cooperate with. Many people have never traded Forex. It was said that it would lead everyone's income to triple, and then we opened accounts and deposited money. Gold has a fixed spread of 50 and cannot be changed. Profitable orders will be notified to sell out as soon as they make a slight profit. Instead, add positions to the losing orders. So positions are liquidated. In just 7 days, they lead us to click farming crazily. Lost 150 thousand.