⚠️ ATTENTION – WARNING OF COMPLAINT ⚠️ I was trading on my MT5 account through RS Global Ltd (Scope Markets). I have lost access to all my profits and balance. 🔴 I cannot withdraw money 🔴 I cannot reach the support team 🔴 My account is effectively blocked. Dear Sir/Madam, I am writing to formally lodge a complaint against RS Global Ltd (operating as Scope Markets), which is regulated under your authority, regarding a dispute linked to my trading account and complaint reference number SM202610. I have been an active client of the company for a considerable period, primarily trading USOIL (crude oil) based on short-term strategies driven by market news and developments. On April 15, 2026, I made a new deposit into my account. Between April 16–17, 2026, my trades resulted in losses, and my balance was reduced to zero. Subsequently, on April 17, 2026, at 17:30, I deposited an additional 1,730.75 USD into my account. Exposure 05-04
Login & Registration
Account registration / opening
To create an account with a regulated broker such as Scope Markets, start on the broker's official website and locate the registration or Sign Up area. Typical registration asks for a valid email address, a secure password, your full legal name, date of birth, and residential address. As part of opening a live trading account you will usually select the account type you want (for example Scope Invest, Scope Elite or One Account) and set base-currency preferences if offered.
- Open the official website and click Register / Open Account.
- Enter your email address and create a strong password.
- Complete the personal details form (name, address, date of birth).
- Choose the account type you want to open and review minimum deposit requirements.
- Verify your email by following the link sent to the address you provided.
- Complete identity (ID) and address verification (KYC) by uploading required documents when prompted.
- Fund your account using an accepted deposit method to activate trading.
Scope Markets' available account tiers include options with minimum deposits noted for each tier (for example $50 for some accounts and $20,000 for the Elite tier). Expect a KYC process before full live trading access: common documents requested are a government-issued ID and a recent proof of address. Always follow the broker's on-site instructions for document upload and wait for confirmation that verification is complete.
How to log in
To sign in on the web, open the broker's official site and use the Login or Sign In link. Enter the email address or username you registered with and your password, then submit. Many brokers offer a 'Remember me' or similar option for personal devices — use this only on private computers.
If you use a mobile device, log in through the broker's mobile app if one is provided or through the mobile website version. The steps are the same: open the app or mobile site, locate Login, enter your credentials and sign in. If you trade via a third-party platform (for example a downloadable client), you may still need to log in to the broker's client portal first to fund or manage accounts.
- Web login: Visit the official site → click Login → enter email/username and password → submit.
- Mobile login: Open the broker app or mobile site → tap Login → enter credentials → sign in.
- Trading platform login: Use credentials provided for the trading platform if different; check the broker portal for platform access details.
Forgot password / account recovery
If you forget your password, use the 'Forgot Password' link typically found on the login page. That flow usually requires you to enter your registered email address so the system can send a password-reset link or a one-time code. Follow the emailed instructions to set a new password. If you no longer have access to the registered email, contact the broker's support team and be prepared to verify your identity.
- Click the 'Forgot Password' link on the login page.
- Enter the email address registered to your account and submit.
- Open the password-reset email and follow the link to create a new password.
- If you cannot access your email, contact support with ID documents to request account recovery assistance.
Two-factor authentication & login security
Many brokers offer options to strengthen login security such as two-factor authentication (2FA). If 2FA is available, enable it in your account or security settings. Common 2FA methods include authenticator apps (Google Authenticator, Authy) and SMS codes. An authenticator app is generally more secure than SMS.
Good security habits include using a unique, strong password, changing it periodically, not reusing it across sites, and never sharing login credentials. Always confirm you are on the broker's official domain (check for the HTTPS padlock and verify the domain name) before entering credentials, and avoid logging in from public or shared Wi‑Fi networks when possible.
- Enable 2FA in account security settings if available (authenticator app preferred).
- Use a strong, unique password and a password manager to store it.
- Verify the website's URL and SSL certificate before entering credentials.
- Do not share passwords or verification codes with anyone.
Common login problems & troubleshooting
Wrong credentials: Double-check your email/username and password for typos and ensure Caps Lock is off. If unsure, use the password reset flow. Locked account: Repeated failed attempts can temporarily lock access; wait for the lockout period to expire or contact support if it persists. Pending verification: If your account is not yet verified, trading or withdrawals may be restricted until KYC is approved — upload any requested documents and check the account dashboard for status.
Browser or device problems: Clear browser cache and cookies or try a different browser. Disable browser extensions that may interfere with pages. Mobile app problems: ensure the app is updated and reinstall if necessary. Regional access or firewall issues: corporate networks, public Wi‑Fi, or local restrictions can block access — try using a trusted private network and ensure no VPN or firewall is interfering.
- If login fails, try password reset and check verification status.
- Clear browser cache, try an alternate browser or device.
- Disable VPNs or proxy services that might interfere with authentication.
- If the account is locked or you cannot regain access, contact support with your account ID and documents.
Getting login/account support
For account or login issues contact the broker via the official support channels listed on the website. Have your account ID, registered email and any required identity documents ready to speed up verification. The broker's public contact number is +442035193851 — use this for phone support if you prefer to speak to a representative. Also check the website's support or Contact Us page for email addresses, live chat and help articles.
If you suspect fraud or phishing, do not provide personal details or credentials over email or chat. Report suspected phishing pages or fraudulent contact attempts to the broker's official support address and use only the contact details published on the broker's verified website.
Broker Overview
Scope Markets operates under the company name RS Global Ltd and is based in Belize. The broker has been operating for approximately 5-10 years and is presented as regulated. Its public profile shows a WikiFX Score of 6.07, and the score note indicates that unresolved client complaints have negatively affected its rating.
Scope Markets offers multiple account tiers and access to CFDs across a range of instruments. The broker publishes a contact number for customer enquiries and provides online account access through its official website. Platform and software ratings in public indexes show strengths in software performance alongside weaker risk-control indicators; prospective clients should review these rating components carefully when assessing suitability.
Licenses and regulatory notes
Public summaries list the broker as regulated but specific forex license identifiers are not included here. For exact regulatory details, licence numbers and the scope of regulatory protection, confirm the up-to-date information directly on the broker's official website or in regulatory registers.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/2798839432.html
Account Types
Scope Invest
The Scope Invest account lists maximum leverage of 1:1 and a minimum deposit of $50. Minimum spreads are advertised from 0.1 and minimum trade size is 0.01 lots. Deposits can be made using Skrill, MasterCard, VISA and Neteller, while withdrawals are available via VISA, Skrill, bank transfer and MasterCard. The account is presented with no commission on all instruments and offers fractional stocks executed as CFDs.
Scope Elite
The Scope Elite account shows maximum leverage up to 1:1000 and requires a minimum deposit of $20,000. Minimum spreads are listed from 0.0 and the minimum trade size is 0.01 lots. Deposit methods include Neteller, Skrill, MasterCard and VISA, with withdrawals supported via Neteller, VISA, Skrill and bank transfer. Trading on this tier carries a commission of $3.50 per lot per side and includes CFDs on currencies, indices, metals, commodities, energies and shares.
One Account
The One Account tier shows maximum leverage up to 1:1000 with a minimum deposit of $50. Spreads are listed from 0.9 and the minimum trade size is 0.01 lots. Deposits can be made via MasterCard, VISA, Neteller and Skrill; withdrawals via Skrill, bank transfer, MasterCard and Neteller. Commissions vary by instrument: $5 for futures and spot commodities and up to 35% for shares. Fractional stocks are offered and executed as CFDs.
Account conditions such as spreads, leverage and commissions can change and may vary by jurisdiction; confirm exact, live specifications on the official Scope Markets website before opening or funding an account.
Deposits & Withdrawals
Scope Markets supports a range of electronic payment methods across its account types. The accounts reference common options including VISA, MasterCard, Skrill, Neteller and bank transfer. Minimum deposit requirements vary by account: some accounts start at $50 while premium tiers require higher minimums (for example $20,000 for the Elite tier). Always verify available deposit currencies, minimums, maximums, processing times and fees on the broker's official deposit page before transferring funds.
| Method | Availability |
|---|---|
| VISA | Supported (varies by account) |
| MasterCard | Supported (varies by account) |
| Skrill | Supported (varies by account) |
| Neteller | Supported (varies by account) |
| Bank transfer | Supported (varies by account) |
Withdrawal options mirror deposit channels in most cases, but processing times and verification requirements may differ. Check the broker's official Deposits & Withdrawals page for the latest details on limits, fees and local payment options before initiating transactions.
Frequently Asked Questions
How do I open an account with Scope Markets?
Start on the broker's official website and select Register / Open Account. Complete the registration form with your personal details, verify your email, choose the account type and upload required identity and address documents for KYC. Fund the account using an accepted deposit method to enable trading.
What documents are typically required for verification?
Commonly requested documents include a government-issued photo ID (passport or national ID) and a proof of address (utility bill, bank statement) dated within the timeframe specified by the broker. Upload documents via the account portal and wait for verification confirmation.
What payment methods can I use to deposit funds?
Deposit methods referenced across account tiers include VISA, MasterCard, Skrill, Neteller and bank transfer. Accepted methods can vary by account type and by client jurisdiction; check the broker's Deposits & Withdrawals page for current availability, minimums and any fees.
Where can I get help if I cannot log in?
If you cannot log in try the password reset flow first. If problems persist, contact the broker's support via the official contact channels listed on the website. The public contact number provided is +442035193851 — have your account details and verification documents ready when you call or submit a support request.
Scope Markets Review
This layer is opaque. When my account has more than 300$ to bear the price, but when the deposit exceeds 300$, all my orders are arbitrarily cut off, all orders are cut off at once, instead of 1 for each order , The bonus does not bear the price, nor can you buy the goods
As a beginner in the forex market, I first invested 500 US dollars and met a expert and earned 5 to 10 US dollars. Then I invested an additional 2,000 US dollars. I borrowed the money from my family and friends. The expert promised to help me make a profit. For them, money is not important, but these money is all I have. I just want to make some money. I thought he would help me, but it turned out to be like this. My friend said that the expert might do this so that the broker can allocate more budget and commissions to the expert. But it destroyed my investment. Please help me. Such an expert should bear his responsibility.
Arab Emirates My name is Al Azran Bin Zurizal, and I hold trading account #5007335 with Scope Markets. On March 10, 2025, and again on March 12, 2025, Scope Markets unilaterally disabled my account and refused my withdrawal request of USD 43,520, alleging—without evidence—that my trading activity was “fraudulent” or “abusive.” I have traded with Scope Markets for [insert your duration of relationship] and have never breached their published terms or engaged in market manipulation. Despite my repeated requests for a full explanation and return of my funds, Scope Markets has invoked vague “risk-management” provisions and reversed profits, effectively seizing my capital. This conduct is arbitrary, non-transparent, and in contravention of the company’s obligation to treat clients fairly and to process legitimate withdrawal requests promptly. I hereby request your urgent intervention to: 1. Investigate Scope Marke 2. Order the immediate release of my USD 43,520 in accordance with industry best practice