Unable to withdraw I deposited $1,000 and traded with signals they provided. Suddenly all the money were gone. Help.
Login & Registration
Official website
www.redmars.eu...
Operational warning
Suspicious Operational Region
Account registration / opening
To open an account with REDMARS, start on the broker's official website. Use a modern browser and confirm the site domain exactly matches the official URL before entering personal information. Registration usually begins with a sign-up form where you provide your name, email and a secure password, or you may complete a basic online questionnaire for individual or corporate accounts.
- Visit the official site at the URL shown above and find the registration or get started page.
- Provide your name, contact details and choose a strong password. Use a unique password you do not reuse on other sites.
- Complete any required basic profile fields (country of residence, date of birth or company details for corporate accounts).
- Follow the on-screen prompts to accept terms and privacy notices and submit the initial form.
- Check your email for a confirmation message if the site sends one and verify your address to proceed to account verification and funding.
If the broker requires identity or address verification as part of account opening (KYC), you will normally be asked to upload documents after initial registration. Prepare a government ID and proof of address in commonly accepted formats (PDF, JPG). Exact document lists and upload steps vary; confirm the required documents on the official site.
How to log in
Signing in on the web typically requires your registered email/username and password entered on the official login page. Enter credentials carefully and use any visible security indicators in the browser (HTTPS padlock, correct domain) to confirm you are on the real site.
For mobile access, many brokers offer either a mobile app or a mobile-optimized website. If you use a mobile app, download it only from official app stores and confirm the developer details match the broker. If you access the site via a mobile browser, follow the same domain and security checks as on desktop.
- Go to the official site and click the login button or open the official mobile app.
- Enter your registered email/username and password.
- If required, complete any additional security step presented (for example, a verification code).
- If you plan to use the same device regularly, consider secure device options but avoid enabling persistent login on public devices.
Forgot password / account recovery
If you forget your password, use the account recovery or forgotten password link on the official login page. Most brokers will ask you to enter your registered email, then send a time-limited password reset link or a one-time code to that email address.
If you do not receive a reset email, check your spam/junk folder, verify you used the correct email address, and ensure your mailbox is functioning. If email-based recovery is not available or fails, contact official support using the broker's published phone number or contact form and be ready to prove your identity.
Two-factor authentication & login security
Two-factor authentication (2FA) adds an extra layer of protection beyond a password. If REDMARS offers 2FA, common options include authenticator apps (TOTP) or SMS codes. Enabling 2FA is strongly recommended where available.
General safe-login habits: use a strong unique password, enable 2FA, keep your device software up to date, avoid logging in from unknown public Wi‑Fi without a secure VPN, and never share your password or verification codes. Always verify the domain (https://www.redmars.eu/) and look for the secure padlock in the browser address bar to avoid phishing sites.
Common login problems & troubleshooting
Wrong credentials: double-check spelling and case sensitivity of your password. If you repeatedly fail, use the 'forgot password' flow to reset. Locked account: some systems lock accounts after multiple failed attempts; follow the recovery flow or contact support to unlock.
Verification pending: if your account requires ID or address verification, some features (including full login or live trading) may be restricted until verification is complete. Upload required documents and monitor your account or email for verification status updates.
Region or access issues: the broker has a flagged warning for operational region concerns. If access is restricted from your country, you may see errors or be prevented from creating an account. Confirm allowed jurisdictions on the official site and contact support if you believe access should be available.
- Clear browser cache and cookies or try a private/incognito window.
- Try a different browser or device to rule out local issues.
- Ensure your internet connection is stable and not blocking the site.
- Confirm you are using the exact official domain to avoid phishing.
Getting login/account support
If you need help with login or account issues, contact the broker through the official channels listed on their website. Keep your account details ready (registered name and phone) but never share passwords or security codes when speaking to support.
Official contact phone (as listed): +35725252277. You can also use the contact or support page on the official website to submit inquiries or open a support ticket. For verification or sensitive account issues, support may request identity documents to confirm ownership before assisting.
Broker Overview
Red Mars Capital Ltd. operates under the brand REDMARS from Cyprus and has been active for several years, with an operating period indicated as 5-10 years. The company presents itself as a regulated entity and publishes contact details including a Cyprus address and a local phone number for support.
REDMARS lists a Cyprus market-making license with CYSEC (CYSEC Regulated Cyprus Market Making License (MM) 19). The broker offers multiple account types with varying minimum deposits and spread/commission structures, and states it provides a range of trading instruments and pricing plans on its official site.
Prospective clients should review licensing and regional availability carefully and confirm the current regulatory status and permitted services on the official website or via official support channels before opening an account. The broker has a published operational warning label noting a suspicious operational region, which warrants additional due diligence.
Source: WikiFX dealer page - https://www.wikifx.com/en/dealer/1175147819.html
Account Types
Prime
The Prime account offers up to 1:30 maximum leverage, a minimum deposit of €5,000, spreads starting from 0.0, and a commission of €3.5 per lot per side. This account is positioned for larger-volume traders and includes raw-spread style pricing with an explicit per‑lot commission.
MICRO
The MICRO account provides leverage up to 1:30, a minimum deposit of $250 and average spreads around 1.2 pips. Commission is listed as zero for this account, and contract definitions indicate smaller lot sizing consistent with micro accounts.
VIP
The VIP account is targeted at high-net-worth clients with a minimum deposit threshold of €50,000. Specific leverage, spread and commission values are not provided in the available data and should be confirmed directly with the broker.
STANDARD
The STANDARD account offers up to 1:30 leverage, a minimum deposit of $250 and typical spreads around 1.2 pips. Commission details for the standard account are not listed in the available information.
Account features such as supported trading platforms, exact currency options, deposit and withdrawal methods, minimum trade sizes and execution environment should be confirmed on the official REDMARS website or by contacting support before funding an account.
Deposits & Withdrawals
REDMARS states that depositing and withdrawing funds is designed to be straightforward, but specific supported payment methods, processing times and fees are not listed in the available broker facts. Before making any deposit, review the funding options shown on the official site and any terms associated with each method.
| Common method | Notes |
|---|---|
| Bank transfer | Widely used by brokers; may incur processing times and fees. Confirm details on the official site. |
| Debit/Credit card | Often available for deposits with quicker crediting; card chargebacks and verification may apply. |
| E-wallets | Services like e-wallets are commonly offered by brokers but availability varies by region and account type. |
Always verify minimum deposit amounts, accepted currencies and withdrawal limits on the broker's funding pages. If in doubt, contact REDMARS support using the official phone number or the contact options on their site for the most current instructions.
Frequently Asked Questions
How do I create a trading account with REDMARS?
Begin on the official website and complete the registration form with your personal or company details. Verify your email if requested and follow the broker's steps to upload identity and address documents if required for verification. Confirm the exact flow on the official site before providing sensitive documents.
What documents are typically required for verification?
Most regulated brokers request a government-issued photo ID (passport or national ID) and proof of address (utility bill or bank statement). Document formats and additional requirements may vary; check REDMARS' verification instructions on their website for the precise list.
How can I contact REDMARS support if I have login or account issues?
You can reach official support via the contact channels published on the broker's website. The listed phone number is +35725252277. For account-specific matters, be prepared to verify your identity through the account email and supporting documents.
Is REDMARS regulated?
REDMARS is described as regulated and lists a CYSEC Regulated Cyprus Market Making License (MM) 19. Users should independently verify licensing and scope of activities on the official site or with the regulator and consider the published operational warning when assessing suitability.
REDMARS Review
Platform is clean and charts load fast. Deposit by card was instant, but KYC took three business days. Withdrew funds once and it cleared in five days; live chat support was helpful throughout.
Login with 2FA caused a hiccup on first try but support fixed it quickly. Mobile app can be laggy during news spikes. Funding via bank transfer showed up in two days; verification was smooth.
Demo account was useful for testing. Live execution is generally good, though occasional slippage during volatile hours. Withdrawal had a small processing fee and took four business days to arrive.