without notice account dicebled for scam
Login & Registration
Official site
promaxtrading.com...
Warning
Always access your account only through the official website above or the official mobile app linked from that site. Beware of phishing links and unsolicited messages asking for credentials. Never share your password or verification codes.
Account registration / opening
To open an account with PROMAX start on the official website. Look for a button labelled Register, Sign Up or Create Account and follow the on-screen form. Typical required information includes your full name, email address, country of residence and a secure password; you will usually be asked to accept the broker's terms and privacy policy.
- Open the official site and choose Register/Sign Up.
- Enter your email, choose a strong password and complete any basic profile fields.
- Confirm your email address by clicking the verification link sent to your inbox.
- Complete any identity verification (KYC) steps requested by the broker; this commonly requires an identity document and proof of address.
- Once verification is approved, you can fund the account and begin trading.
Promax Trading Limited may require identity verification before you can deposit or trade. Exact labels and form fields vary by broker; confirm the precise registration flow on the official website and follow any on-screen instructions.
How to log in
To sign in on the web, open the broker's official site and click the Login or Sign In link. Enter the email address you used during registration and your account password, then submit. If the platform supports a dedicated client area, you will be taken to your dashboard after successful authentication.
For mobile access, use the official mobile app if available (download links are normally provided on the broker's website) or sign in through the website using your phone's browser. Always verify that any app you install is published or linked from the broker's official site to avoid counterfeit applications.
- Navigate to the official site and open the Login page.
- Enter registered email and password.
- Complete any additional verification (such as two-factor prompt) if enabled.
- If successful, you will reach your account dashboard.
Forgot password / account recovery
If you forget your password use the Forgot Password or Reset Password link on the login page. Most brokers will ask for your registered email, send a time-limited reset link and allow you to set a new password after confirming your identity.
If you do not receive a reset email, check spam and promotions folders and ensure you entered the correct email address. If automatic recovery fails or your account is subject to additional security checks, contact the broker's support and be ready to provide identity documents and account details to prove ownership.
Two-factor authentication & login security
Enable two-factor authentication (2FA) when available. Common 2FA methods are an authenticator app (TOTP) or SMS codes. An authenticator app is generally more secure than SMS. Follow the broker's instructions to pair your account with an authenticator app and securely store any backup codes.
Use a strong, unique password for your trading account, avoid reusing passwords from other sites and change passwords periodically. Always verify the site domain before entering credentials: confirm the URL starts with https:// and matches the official domain (see the guide callout above). Do not log in from public or untrusted Wi-Fi networks when possible.
Common login problems & troubleshooting
Wrong credentials: retype your email and password carefully and try the password reset flow if needed. Locked account: repeated failed attempts may temporarily lock access; follow on-screen instructions or contact support to unlock. Verification pending: some accounts cannot trade or withdraw until KYC is approved—upload requested documents and wait for confirmation.
Region or access issues: some regions may have restricted access. If you cannot access the site, try disabling VPN or proxy, clear browser cache and cookies, or try a different browser or device. If problems persist, contact the broker's support team and provide screenshots and timestamps.
- Clear cache and cookies or try a private/incognito browser window.
- Try another browser or device to rule out local issues.
- Disable VPN/proxy if the platform blocks such connections.
- Check your email for verification or security notices from the broker.
Getting login/account support
If you need direct support for login or account issues, use the contact options listed on the official site. Have your registered name, email address, account ID (if available) and any relevant screenshots ready to speed up verification.
PROMAX contact number listed in public company facts: +97142632571. Use the official website to find additional support channels such as a support email, live chat or a dedicated support portal. Never send full passwords over email or chat; share only the minimum required identity documents as requested through secure channels.
Broker Overview
Promax Trading Limited operates under the trading name PROMAX and is associated with Saint Lucia as its stated country. The broker's public profile indicates it has been in operation for approximately 5-10 years and is described as regulated. Public ratings show an overall score of 5.94, which reflects a mix of strengths and areas for due diligence.
PROMAX publishes a customer contact number and an operational address in Dubai in its public company details. When assessing a broker you should compare score components as well as the full regulatory documentation and client protections; this overview uses available summary metrics but does not replace reviewing the broker's official disclosures and licence papers.
Licences & regulatory notes
Publicly listed licences include a FinCEN Regulated United States Currency Exchange License (MSB). Licensing details should be verified directly with the issuing authority and within the broker's official documentation.
Key rating component scores published for PROMAX include License: 3.05, Regulatory: 3.05, Business: 7.36, Risk Control: 9.68 and Software: 7.94. Use these component scores together with the broker's full disclosures when forming an opinion on suitability and risk.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/6311153308.html
Account Types
PROMAX does not publicly disclose detailed account-type specifications in the provided company facts. The broker may list account tiers, minimum deposits, leverage limits, spreads and commissions on its official website or in the client portal.
When account type details are not published in summary profiles, look for the following on the broker's official site before opening an account: exact account tier names, minimum deposit requirements, maximum leverage, typical spreads and commissions, commission structures (if any), and accepted deposit/withdrawal methods per account. These details determine execution costs and suitability for your trading strategy.
Always confirm exact account specifications, trading conditions and any promotional terms directly on PROMAX's official website or by contacting their support prior to funding an account.
Deposits & Withdrawals
The provided broker facts do not list specific deposit and withdrawal methods or processing times for PROMAX. Most brokers offer a selection of common funding methods and will display these options in the client area or funding/fees page.
Before depositing funds, verify on the official site which methods are supported for your country, any fees charged, minimum/maximum amounts, processing times, and the required verification status for withdrawals. Confirm withdrawal identity checks and cooling-off periods to avoid surprises.
| Common Method | Notes |
|---|---|
| Bank wire | Widely used for larger transfers; may take several business days and can incur bank fees. |
| Credit/Debit card | Often instant for deposits; withdrawals to cards may be processed as refunds and take several days. |
| E-wallets (e.g. PayPal, Skrill) | Fast and convenient where supported; availability varies by broker and client jurisdiction. |
If a funding method listed on the broker site seems unfamiliar, confirm its legitimacy before sending funds and keep records of all transactions. Use only channels linked or documented on the official website.
Frequently asked questions
How do I reset my PROMAX password?
Use the Forgot Password or Reset Password link on the official login page, enter your registered email and follow the password reset email. If you do not receive the message, check spam folders and then contact support if necessary.
Where is PROMAX registered?
Publicly provided company details list Promax Trading Limited with an association to Saint Lucia. For corporate registration documents and regulatory licences, review the broker's official disclosures.
What licences does PROMAX hold?
Available summary information lists a FinCEN Regulated United States Currency Exchange License (MSB). Verify licensing details with the issuing authority and in the broker's regulatory documentation on its website.
How can I contact PROMAX support?
Use the official website support pages and contact channels. The publicly listed contact number is +97142632571. For account-specific issues, be prepared to provide identification and account details when contacting support.
PROMAX Review
Arab Emirates This broker does not pay IB commissions and wiped out all my backend data
Sign-up and login were straightforward and the desktop platform is stable. Mobile app crashed a couple times. Deposit with card posted instantly; verification took about two business days. Live chat support replied within an hour and helped with account settings.
Dashboard is clean and order execution was decent. Verification requested extra ID and took a few days to clear. Withdrawal to my bank took around five business days. Email support responded the next day and kept me updated.