You should definitely stay away. The company doesn't even pay back the principal you sent, it manipulates your transactions and tries to stop your account. Even if you win, it doesn't send a single dollar. I have $70,000 to collect and the company is a scam.
Login & Account Access
Official website
properfx.com...
Important
Always open account pages from the official domain above. Verify the URL, use HTTPS, and confirm any verification steps or funding instructions on the official site before submitting personal or payment information.
Account registration / opening
To open an account with a regulated broker like PPFX, begin on the official website and look for an option to create an account such as “Register”, “Sign up” or “Open account.” The exact label may vary; use the site navigation or footer links to find the registration page.
Typical registration requires supplying your full name, email address, phone number and creating a secure password. After initial registration you will usually be asked to select an account type (for example ECN or Standard), a base currency if offered, and to accept the broker’s terms and risk disclosures.
- Open the official website and choose the account registration option.
- Enter personal details and create a strong password.
- Select the account type you want to open (ECN, Standard, etc.).
- Review and accept terms and disclosures.
- Complete identity verification (upload ID and proof of address) if required to enable full trading and withdrawals.
- Fund the account using an approved deposit method to begin trading.
Regulated brokers commonly require KYC (know-your-customer) documents before allowing live trading or withdrawals: a government ID/passport and a recent proof of address (utility bill or bank statement). Follow the upload instructions on the broker portal and wait for verification confirmation.
How to log in
Web login: navigate to the broker’s official site and find the login area. Enter the email/username and password you registered with, then submit. If the broker uses a client portal, you will be taken to your dashboard after successful authentication.
Mobile login: if the broker provides a mobile app or a mobile-optimized website, open the app/site and use the same registered credentials. Mobile apps may offer biometric login (fingerprint or face) once you have signed in at least once and enabled that option in app settings.
- Use your registered email/username and password.
- If offered, enable secure device features (biometrics) after initial sign-in.
- Always check the site domain and SSL padlock before entering credentials.
Forgot password / account recovery
If you forget your password, use the broker’s password recovery or “Forgot password” link on the login page. The usual flow sends a password-reset link or temporary code to your registered email address. Follow that link to create a new password and sign back in.
If you do not receive a reset email, check your spam/junk folder and ensure you are checking the same email address used to register. If email recovery is not successful or your account uses phone-based recovery, follow the broker’s published recovery steps or contact support for assistance.
Two-factor authentication & login security
Two-factor authentication (2FA) significantly improves account security. Many brokers offer 2FA methods such as an authenticator app (e.g., Google Authenticator), SMS one-time codes, or email codes. If 2FA is available, enable it in your account security settings and retain any backup/ recovery codes provided.
Safe-login habits include using a unique, strong password for your trading account, enabling 2FA, keeping your device operating system and browser up to date, and avoiding public Wi‑Fi when accessing your account. Never share passwords, 2FA codes, or private keys with anyone claiming to be support.
To avoid phishing, always verify the domain (https://properfx.com/en) and look for the browser padlock. Do not follow links from unsolicited emails without confirming the sender and destination. If an email claims to be from the broker but asks for credentials or payment details via a link, contact the broker through the official website before taking action.
Common login problems & troubleshooting
Wrong credentials: If your email or password is rejected, use the password recovery flow. Confirm you are using the correct registered email and that Caps Lock is off. Try logging in from a different browser or device to rule out local issues.
Account locked or temporarily blocked: Multiple failed login attempts may trigger a temporary lock. Wait the shown lockout period or follow the account recovery instructions. If the lock persists, contact support and be prepared to verify your identity.
Verification pending: Many regulated brokers restrict access to withdrawals or live trading until KYC documents are approved. If verification is pending, check the account portal for requested documents and upload any missing files. Verification times vary; contact support if approval delays exceed the broker’s stated timelines.
Region or access issues: If your country or payment method is restricted, the broker portal or support should state the restriction. If login fails due to regional blocks, try accessing support channels for guidance rather than using third-party workarounds.
Browser or device issues: Clear your browser cache and cookies, try an alternate browser, or use a private/incognito window. Ensure JavaScript and cookies are enabled, and disable browser extensions that may block site functionality.
Getting login/account support
For account or login assistance, use the official broker website contact pages and support channels. Look on the site for a support or contact section, online chat (if offered), and any official support email addresses or ticket forms. Keep copies of any support ticket references you receive.
A phone number was not provided in the available broker facts. If you require phone support, check the official website contact page for current phone numbers. If you cannot locate contact options or need additional verification, consult the broker’s regulatory disclosures and third-party broker directories for official contact channels.
When contacting support about access problems, be ready to provide your account ID or registered email and the nature of the issue, and to complete any identity verification steps requested for security. Never send full passwords over email or chat.
Broker Overview
PPFX operates under the company name ProperFX (Pty) Ltd and is based in South Africa. The broker has been operating for two to five years and is described as regulated. The company lists a Sandton, Gauteng office address that can be used for official correspondence and verification.
Services are presented on the broker’s official site. Account types include ECN and Standard options with differing minimum deposits, spreads and commissions. Maximum leverage levels are published for the available account types.
Licensing and regulation
The broker is listed as regulated in the available facts. If you need the precise regulator name or license number, confirm these details on the official website or in the broker’s regulatory disclosures before opening an account.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/1376992512.html
Account Types
ECN
The ECN account offers maximum leverage up to 1:1000, with a minimum deposit requirement of $5,000. Spreads can start from 0 and the minimum trade size is 0.01 lots. A commission of $6 applies. Deposit methods listed for this account include Neteller, Skrill, MASTER and bank transfer; withdrawal options include MASTER, bank transfer, Skrill and Neteller.
Standard
The Standard account provides maximum leverage up to 1:1000 and requires a minimum deposit of $50. Spreads start from 1.6 and the minimum trade size is 0.01 lots. This account does not list a commission in the provided facts. Deposit methods for the Standard account include bank transfer, VISA, Neteller and Skrill; withdrawals are listed as Neteller, VISA, MASTER and bank transfer.
Account features, spreads, leverage and funding rules can change. Confirm exact specifications, margin rules and trading instrument availability on the official site before opening or funding an account.
Deposits & Withdrawals
PPFX supports a variety of deposit and withdrawal methods across its account types. Commonly referenced methods include bank transfer, Neteller, Skrill, MASTER (Mastercard) and VISA. Exact processing steps, limits and any intermediary fees depend on the chosen payment method and will be visible during the deposit or withdrawal request on the client portal.
| Method | Notes |
|---|---|
| Bank transfer | Listed for deposits and withdrawals across account types. |
| Neteller | Available for deposits and withdrawals on listed accounts. |
| Skrill | Available for deposits and withdrawals on listed accounts. |
| MASTER (Mastercard) | Listed for card deposits/withdrawals on one or more account types. |
| VISA | Listed for deposits and withdrawals on the Standard account. |
Before initiating funding or withdrawals, review the broker’s client portal for up-to-date instructions, minimum and maximum limits, verification requirements and any holding or processing times. If you are unsure about fees or credited amounts, contact support using the official website channels.
Frequently Asked Questions
How do I open an account with PPFX?
Begin at the official website and use the account registration option. Provide the required personal details, select an account type (ECN or Standard), accept the terms, and complete any KYC document uploads. After verification, fund the account to begin trading. Confirm exact steps on the official site.
What verification documents are typically required?
Regulated brokers generally require a government-issued ID or passport and a recent proof of address such as a utility bill or bank statement. Follow the upload instructions in the broker portal and wait for verification confirmation from the broker.
What are the minimum deposits and leverage on available accounts?
According to available information, the ECN account lists a $5,000 minimum deposit and the Standard account lists a $50 minimum deposit; both accounts show maximum leverage up to 1:1000. Verify current minimum deposits and leverage on the official site before funding.
What should I do if I cannot log in or have account access issues?
Use the password recovery link on the login page, check spam folders for reset emails, and ensure your browser is up to date. If problems persist or your account is locked, contact the broker through the official website support channels and be prepared to verify your identity.
PPFX Review
Platform is clean and charting is good. First login had a hiccup and I had to reset my password; verification took about three days and support replied by email. Deposit by bank transfer posted same day, withdrawal cleared in five business days.
Mobile app is intuitive and order entry is straightforward. Opening the live account was quick; verification asked for ID and proof of address and completed within 48 hours. Live chat helped with a funding question and withdrawal to my card cleared in three business days.
Demo account was great for testing, but on the live platform I noticed occasional latency during high volatility. Deposits by card are instant, though withdrawals required an identity re-check and took six business days. Support was polite but a bit slow to follow up.