Unable to withdraw This platform, linked to Magic Compass and Xiangrui Gold, is stealing traders' money. They refused to release my $50,000 deposit and $350,000+ in profits, then blacklisted me. This is a confirmed scam with a Hong Kong police case. Avoid at all costs!
Login & Registration
Account registration / opening
To open an account with a regulated broker such as MAGIC COMPASS, begin at the official website and locate the account opening or registration area. Most brokers present a 'Register', 'Open Account' or similar link on the homepage; follow that link to begin. Typical steps are provided below — confirm exact button names and fields on the official site.
- Choose the account type you want to open (retail, corporate or professional if available) and note any minimum deposit requirements before proceeding.
- Provide personal details such as full name, date of birth, country of residence and a valid email address and phone number.
- Create a secure password for your trading portal account and review the broker's terms and risk disclosures.
- Complete identity (ID) verification by uploading an official photo ID (passport or national ID) and proof of residential address (utility bill or bank statement).
- Complete any suitability or knowledge questionnaires required by the broker for regulatory compliance (KYC/AML).
- Fund your account using the deposit methods shown in your account area once verification is approved and your account is activated.
Because some account types have specific minimum deposits, select the account tier that matches your capital and trading needs before funding. If you are opening a corporate or professional account, additional documentation such as company registration and beneficial owner details may be required.
How to log in
Web login: open the official website URL and click the Login / Client Area link. Enter the email or username and the password you set during registration. After successful authentication you will reach your account dashboard where you can view balances, verification status and deposit options.
Mobile login: if the broker offers a mobile app, download it only from official app stores or the broker’s website, then sign in with the same credentials. If you use a mobile browser, follow the same steps as on desktop using the site’s mobile interface. Use a secure network, avoid public Wi‑Fi when signing in, and keep your mobile operating system and apps up to date.
- Keep your login credentials confidential and avoid saving passwords on shared devices.
- Use a reliable password manager to generate and store strong passwords.
- If the broker issues separate trading-platform credentials (for example for MT4/MT5), store those securely as well; check the dashboard for platform login details.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. The standard flow sends a reset link or temporary code to the registered email address. Follow the link or enter the code to create a new password. If you do not receive an email, check your spam/junk folders and any email filters.
If you cannot access the registered email or do not receive reset instructions, contact the broker's support. Be prepared to verify your identity using documents submitted during account opening (ID, proof of address) to regain access. Always confirm the reset link leads to the official domain before entering new credentials.
Two-factor authentication & login security
Strong login security reduces the risk of account takeover. If available, enable two-factor authentication (2FA) in your account settings — common methods include an authenticator app (TOTP) or SMS codes. Use an authenticator app for stronger protection where possible.
Adopt safe-login habits: use unique, complex passwords; enable 2FA; avoid using the same password across services; and do not disclose verification codes to anyone. Confirm you are on the official domain (https://www.magiccompass.com) and that the connection is secured (HTTPS and a valid certificate) before entering credentials.
- Beware of phishing: do not follow login links sent in unsolicited emails or messages — instead type the broker’s official URL into your browser.
- Verify the site certificate and domain name match the broker’s official address.
- If you receive unexpected authentication requests, contact support immediately and consider changing your password.
Common login problems & troubleshooting
Wrong credentials: double-check your email/username and password. If you typed the wrong password multiple times the account may be temporarily locked; use the password reset flow or contact support to restore access.
Locked account or verification pending: many regulated brokers require identity verification before enabling full access. If your dashboard shows verification pending, upload any outstanding documents and check messages from the broker for required steps.
Two-factor issues: if you lose access to your 2FA device, use the account recovery process or contact support. Keep backup codes in a safe place when you enable 2FA.
Browser or device problems: clear cache and cookies, try a private/incognito window, ensure your browser is up to date, or try another device. Disable browser extensions that may interfere with login pages.
Region or access restrictions: some services impose geographic restrictions. If you believe access is blocked due to your location, contact support for clarification and provide details of the issue.
Getting login/account support
For account or login assistance, use the official contact channels listed on the broker’s website. Keep your account details and identity documents ready when contacting support to speed up verification and resolution.
Phone support: +35725023880. You can also use the contact or help center pages on the official website to submit tickets or find further guidance. Avoid sharing full passwords or 2FA codes when seeking help; legitimate support staff will request identity verification but will never ask for your password.
Information in this section explains typical registration and login procedures for regulated brokers and recommends confirming exact steps on the broker’s official website.
Broker Overview
Magic Compass Ltd operates from Cyprus and is presented as a regulated broker with an operating history of about 10–15 years. The broker's overall score in the available assessment is 7.59, reflecting a mix of strengths across business practices, risk controls and software. Contact information for the firm includes a local Cypriot address and a phone number listed for client enquiries.
The broker's rated performance shows particular strengths in Risk Control and Software, with the rating index recording high marks in these areas while License and Regulatory scores are lower relative to other categories. These ratings provide a quick summary of how different aspects of the service were evaluated in the available data.
Licensing
MAGIC COMPASS is listed as regulated and the available license entry names a Cyprus regulator market-making license: 'CYSEC Regulated Cyprus Market Making License (MM) 19'. For full regulatory details, CIF numbers, and the precise scope of permissions, check the broker’s official pages and regulator registers.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/5741432606.html
Account Types
Raw Spread
The Raw Spread account offers maximum leverage of 1:10 and lists a minimum deposit of 5000. Trading instruments available under this account include CFDs on Forex, metal, energy and spot indices. Depositing and withdrawal methods are indicated in the broker data with the code '(1)'; confirm the exact funding channels, commissions and any platform-specific details on the official website or in your client dashboard before funding the account.
Silver
The Silver account carries a maximum leverage of 1:5 with a minimum deposit of 100. It provides access to CFDs on Forex, metal, energy and spot indices. Deposits and withdrawals for this account are referenced by the code '(1)' in the broker data — verify which payment methods and limits apply when you register.
Gold
The Gold account shows a maximum leverage of 1:20 and a minimum deposit of 2500. As with the other account types, trading instruments include CFDs on Forex, metal, energy and spot indices, and the listed deposit/withdrawal channels are indicated as '(1)'. Check the official site or your account area for precise funding instructions, spreads, fees and platform access.
Account features such as commission schedules, minimum spreads, supported expert advisors (EAs) and base currencies were not provided in the available data. Always confirm the exact account specifications and any additional conditions directly on the broker’s official website before opening or funding an account.
Deposits & Withdrawals
The account entries reference depositing and withdrawal methods using a code '(1)'. Because the exact payment channels and related limits or fees are not specified in the available data, review the broker’s official payments or funding page and your client dashboard for the full list of accepted methods, processing times and any fees. Typical funding methods offered by brokers include bank wire transfers, debit/credit cards, and electronic payment providers, but you should confirm which of these are supported for your account type.
| Method code | Notes |
|---|---|
| (1) | Check the broker website or your account dashboard for the exact payment methods, limits and processing times corresponding to this code. |
Before making a deposit, ensure your account is verified if the broker requires KYC documents. Also review withdrawal policies, including any minimum withdrawal amounts, processing timelines and identity checks, since these are commonly enforced by regulated brokers.
FAQs
Is MAGIC COMPASS regulated?
According to the available data, MAGIC COMPASS is listed as regulated and a license entry is provided: 'CYSEC Regulated Cyprus Market Making License (MM) 19'. For complete regulatory details and official licence numbers, consult the broker’s website and the relevant regulator’s public register.
How do I ensure my funds are safe?
Regulated brokers commonly keep client funds segregated from company operational accounts and apply anti‑money laundering procedures. To understand how this broker protects client funds, review the broker’s client fund protection, segregation and safeguarding statements on the official website or in the client agreement.
What is negative balance protection?
Negative balance protection is a feature some brokers offer to prevent retail clients from owing money if markets move against them beyond their account balance. Whether this broker provides such protection is not specified in the available data — check the broker’s risk disclosures or terms and conditions to confirm whether negative balance protection applies to your account type.
Can I open a demo account?
Many brokers provide demo accounts for practice. The available data does not state demo account availability for MAGIC COMPASS specifically. Check the official website’s platforms or help section to see if a demo account option is offered and how to create one.
MAGIC COMPASS Review
Login was straightforward and the web platform is stable. Deposit by card went through instantly, verification took about three days. Support answered emails but withdrawals took longer than I expected (around four business days).
Mobile app is user-friendly and charts load quickly. Card deposit was instant and verification was completed same week after I uploaded documents. Live chat can be slow during peak hours, withdrawals processed ok once ID was provided.
Demo account is helpful for testing strategies. After a platform update I had to re-login and clear cache, support guided me through it. Deposits and withdrawals work but fee details weren't clear up front.