If the credit score is lower than 100, I can’t withdraw. If the deposit is less than 200 usdt, the platform will deduct 5 points from me. I made two deposits and the platform will deduct 10 points. I asked the customer service why the credit score was deducted and the deposit was less than 200 usdt. The first time I asked him how to add it back, he said deposit 120 I can withdraw normally. I only add 5 points after I entered. I was looking for him, and he told me that this was because he applied for it. So I added 5 points, and if I want to add 200, I will add 5 points after a few days. I didn’t make a deposit and it was a new month. I logged in and found that the platform deducted another point. I asked the customer service why he deducted my credit points. He told me that the credit points were low because of the platform’s monthly self-inspection. 1-10 points will be deducted if it is less than 100. I asked him how to add it back and he told me that now you apply for a deposit of 200 and it will return to 100 credit points for normal withdrawals. I made a deposit and my deposit exceeded 200. He told me that the platform froze me fund, and the reason was that the platform required me to deposit 200 yuan. When I deposited 200 yuan at a time, he told me that the platform would charge 25% of the handling fee, which was 100+. It was frozen so it couldn't be automatically deducted. I had to deduct 25% of the handling fee from the total amount earned in my account. I gave it, and the customer service told me that the system showed that my funds have not been transferred to my accoun. From the beginning to the end, I kept asking the customer service, how much he kept telling me the same amount. I kept asking him if there were other ways besides depositing money, and he kept telling me that the system stipulated that we couldn't change it. From the beginning to the end, he tricked me into depositing money. He didn't tell me that when I used this platform at the beginning, and 5 credit points would be deducted if the deposit was less than 200.
Login & Registration
Official website
www.ltgmarkets.com...
Security reminder
Always access accounts from the official domain (ltgmarkets.com) over HTTPS. Do not follow login links sent in unsolicited emails or messages; type the official address into your browser or use the official mobile app.
Account registration / opening
To create an account with a regulated broker such as LTG, begin by opening the official website address shown above or by downloading the broker's official mobile app from a trusted app store. Look for a clear 'Register', 'Sign up' or 'Open account' option; regulated brokers normally present a step-by-step form that collects personal details and contact information.
- Open the official site (ltgmarkets.com) or launch the official mobile app.
- Choose Register / Sign up and enter your full name, email address and phone number when prompted.
- Create a secure password and confirm it. Use a strong, unique password you do not use elsewhere.
- Complete any required identity verification sections. Regulated brokers commonly request identity documents (passport or national ID) and proof of address (utility bill or bank statement).
- Read and accept the broker’s client agreement and any risk disclosures, then submit your application.
- Wait for verification — you will usually receive email notifications about required documents and account activation.
Because LTG operates under Australian regulation, expect a standard KYC (know-your-customer) process. If a deposit or live trading account is an additional step after identity checks, follow the platform prompts. Always confirm exact required documents and the sequence on the official site.
How to log in
Signing in is typically straightforward on both web and mobile. On the website, locate the Login or Sign in link (usually at the top-right of the homepage). On mobile, open the official app and tap the Sign in/Login area. Enter the credentials you registered with — usually your email/username and password — then submit to access your trading dashboard.
- Web: navigate to the official site, click Login, enter your registered email/username and password, then confirm.
- Mobile app: open the official app, tap Login, supply the same credentials and tap sign-in.
- If prompted, complete any additional security checks such as email/SMS verification or two-factor prompts.
If the platform offers a 'Remember me' option, use it only on personal devices. On public or shared computers do not enable persistent logins.
Forgot password / account recovery
Most brokers provide a password reset flow reachable from the Login page via a 'Forgot password' or 'Reset password' link. That flow typically asks you to enter your registered email address and then sends a reset link or a one-time code to that email or to your phone.
- Click the 'Forgot password' or equivalent link on the login screen.
- Enter the email address or username tied to your account.
- Follow the instructions in the email you receive — this commonly includes a temporary link to set a new password or a verification code.
- If you do not receive an email, check your spam/junk folder and confirm you used the correct registered address.
If the automated reset is not available or you cannot access the registered email or phone, prepare to verify your identity with the broker’s support team. Typical verification may require government ID and proof of address. Refer to the official site for the precise recovery methods used by LTG.
Two-factor authentication & login security
Stronger login security is normally available and recommended. If LTG offers two-factor authentication (2FA), you will usually be able to enable it from your account security settings after signing in. Common 2FA options used across the industry include time-based authentication apps (e.g., Google Authenticator), SMS one-time codes, or hardware tokens.
Good security practices include using a unique, complex password, enabling 2FA if available, keeping your authentication app or phone secure, and regularly reviewing active sessions or connected devices in your account settings.
To confirm you are on the real LTG site, check the browser address bar for the exact domain ltgmarkets.com and ensure the connection is HTTPS (a padlock icon). Be cautious of look-alike domains or small spelling differences. Do not enter credentials on unfamiliar pages, and avoid clicking login links in unsolicited emails.
Common login problems & troubleshooting
Wrong credentials: If your username or password is rejected, use the password reset flow. Verify you are using the correct email address for the account and check for accidental trailing spaces or keyboard layout issues.
Locked account or too many attempts: Many platforms temporarily lock access after multiple failed sign-in attempts. Wait the lockout period and then use password reset if necessary. If the lock persists, contact support for manual assistance.
Verification pending: If your account shows as pending verification, you will usually need to upload identification documents or respond to an email request from the broker. Check your inbox (and spam folder) for instructions and complete the requested uploads promptly.
Region or access issues: If you are unable to access the website from your country or see a region-related message, this may be due to local restrictions or regulatory limitations. Contact support for clarification and do not use VPNs to circumvent regulatory or legal constraints without confirming the broker’s policy.
- Check email spam/junk for verification or password reset messages.
- Ensure caps-lock is off and keyboard layout is correct when entering credentials.
- Clear your browser cache or try a different browser/device to rule out local issues.
- If you use a password manager, confirm it fills the correct login field.
Getting login/account support
For account-specific problems that the self-service flows cannot resolve, use the official support channels listed on LTG's website. Most regulated brokers provide an in-platform support form, a dedicated help center or live chat in the client area. Because no public contact phone number is provided in the available facts, check the official site for any published phone, email or live-chat options.
You can also refer to the broker’s regulatory disclosures or the licensed entity name (LTG GOLD ROCK PTY LTD) and the local office address — 3 Zamia Street, SUNNYBANK QLD 4109 Australian — when corresponding with support to help them locate your file more quickly.
Broker Overview
LTG is presented under the corporate name LTG GOLD ROCK PTY LTD and operates from Australia. The firm reports an operating history of over 20 years and is described as regulated, holding an Australian ASIC forex execution license. The broker's overall score on the provided scale is 7.59, reflecting combined assessments of licensing, regulatory posture, business practices and platform quality.
Ratings within the available index highlight strengths in software and risk control, with the highest sub-scores shown for Software (9.42) and Risk Control (8.90). Business practices and licensing-related scores are moderate; License is rated 6.61 and Regulatory 6.02, while Business is 8.00.
For account access and more details visit the official site at https://www.ltgmarkets.com/ or consult third-party dealer pages for additional background. For regulatory and licensing details, see the broker’s disclosures on the official website and authoritative regulator resources.
Source: Broker facts and dealer listing: https://www.wikifx.com/en/dealer/3071554054.html
Account Types
LTG does not publicly disclose detailed account-type conditions in the provided facts. The broker’s published materials or client area are the authoritative sources for information about specific account tiers, leverage options, minimum deposits, spreads, commissions and available funding or withdrawal methods.
In general, regulated brokers commonly offer a range of accounts such as demo accounts, standard/spread accounts, and possibly raw or ECN-style accounts. Each one typically has different minimum deposit levels, spread and commission structures, and may permit different maximum leverage. Confirm exact account specifications, fees and any eligibility requirements directly on LTG’s official website before opening an account.
Deposits & Withdrawals
The provided facts do not list specific deposit or withdrawal methods for LTG. To fund an account you will normally use the methods shown in the broker’s client portal, which commonly include bank transfer, debit/credit card and electronic payment systems. Withdrawal processes usually require identity verification and may take several business days depending on the payment method and internal compliance checks.
Before making any deposits, review the official funding and withdrawal policies on the LTG website to understand processing times, fees, minimums and any country-specific restrictions. For security, send funds only via payment methods in your own name and keep transaction records until the transfer is reconciled.
| Typical method | Notes |
|---|---|
| Bank transfer | Usually supported; processing times and fees vary by bank and country. |
| Card payments | Common for faster deposits; some brokers restrict card withdrawals to original card. |
| E-payments / e-wallets | May be available depending on the broker and client jurisdiction. |
FAQs
How do I verify my LTG account?
Follow the verification steps supplied in your account area after registration. Regulated brokers typically request government-issued ID and proof of address (such as a utility bill). Upload documents via the secure portal and wait for confirmation by email. Check the official site for the exact document list and upload process.
Where can I find LTG's regulatory license details?
LTG is reported to hold an Australian ASIC Regulated Australia Forex Execution License (STP). For authoritative license information, consult the broker’s regulatory disclosures on its official website and verify details with the Australian regulator.
What should I do if I cannot receive the password reset email?
First check your spam or junk folder and ensure you entered the correct registered email. If still not received, confirm that your email provider is not blocking messages from the broker and then contact the broker’s support via the official site to request assistance or to update your contact email.
How can I contact LTG for account support?
Use the contact or support channels listed on LTG's official website. The publicly listed corporate address is 3 Zamia Street, SUNNYBANK QLD 4109 Australian. No phone number is provided in the available facts, so check the website for any published phone, live chat or support-form options.
LTG Review
Login was straightforward and two-factor worked reliably. Desktop platform is fast and charts are clean. Deposit by card was instant and verification took two days after I uploaded documents. Support responded by email within 24 hours and withdrawal completed in three business days.
Good execution and the web platform didn't lag. I had a hiccup with account verification — live chat was slow at first but support eventually helped sort it. Deposits processed quickly; a withdrawal took longer than I expected but arrived without issues.
Mobile app is decent for on-the-go trading while desktop has more tools. Initial account setup was simple but I had to re-upload proof of address which delayed account access. Customer support was helpful and withdrawals cleared after verification.