Scammed by JINSHI FUTURES The salesman of JINSHI FUTURES added me and sent me some stock information. Since I trade some stocks, we got familiar gradually. With his recommendation, I knew a teacher of JINSHI FUTURES . By his lobbying about the profit, I followed him to trade. I deposited 10000 RMB, but made a loss of 80000 RMB. During that time, when I lost 30000 RMB, I inquired the teacher. He claimed that the market was volatile and asked me to hold the orders. When I made a loss of 50000 RMB, the teacher asked me to add 100000 RMB for fear that the position would be closed. The teacher kept me adding fund, until I have nothing.
Login & Registration
Account registration / opening
Most regulated brokers follow a standard registration flow; use the same general steps when creating an account with JINSHI FUTURES. Begin by opening the official website (use the URL shown above) and look for a clearly labelled registration or open account link. Read the account types and customer agreements carefully before proceeding.
You will typically be asked to provide identity information (full name, national ID or passport, date of birth), contact details (email and phone), and residential address. Because this broker is regulated and holds a China derivatives trading license, expect to submit documents for identity verification such as a government ID and a proof of address. If you are opening a corporate account, prepare company registration documents and authorized representative details.
- Visit the official site and select the registration/open account option.
- Provide personal or company details and set a secure password.
- Upload identity and address verification documents as requested.
- Agree to terms and complete any required risk-disclosure or suitability questionnaires.
- Wait for account verification confirmation by email or the portal before funding the account.
How to log in
After your account is approved, sign in using the credentials you set during registration. On the web, locate the Login or Sign In link on the broker's homepage and enter your registered email or account ID and password. Follow any on-screen prompts such as CAPTCHAs or device recognition steps.
For mobile access, use the broker's official mobile platform if one exists or a supported trading app recommended on the broker site. Install the app from an official app store or via the broker's secure download link on the official website. Open the app, choose the login option, and enter the same account credentials used for the web portal.
- Web: open official site → click Login → enter account ID/email and password → complete any extra prompts.
- Mobile: install official app or use mobile site → select Login → enter credentials → allow required permissions.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link typically provided on the login page. The standard recovery flow will ask for your registered email address or account ID and will send a password-reset link or code. Follow the link and set a new secure password.
If you do not receive an email, check spam and junk folders and ensure you are using the email address registered with the broker. If the broker requires additional identity verification for password resets (common for regulated firms), be prepared to provide identification documents or answer security questions through the official support channel.
Two-factor authentication & login security
Strong login security is essential. If offered, enable two-factor authentication (2FA) such as an authenticator app (TOTP) or SMS codes. These methods protect your account even if a password is compromised. If the broker does not describe specific 2FA methods on the site, follow the general best practice of enabling any available second factor in your account settings after logging in.
Adopt safe-login habits: use a unique, complex password; update passwords periodically; avoid public or shared computers for trading; and do not store login credentials in unsecured locations. Always confirm you are on the official domain (see the website callout above) before entering credentials. Phishing sites often mimic broker login pages with slightly altered URLs — check the URL carefully and use bookmarks for frequent access.
Common login problems & troubleshooting
Wrong credentials: re-check your email/account ID and password for typos, ensure Caps Lock is off, and try password recovery if necessary. If multiple failed attempts lock your account, follow the broker's unlock procedure or contact support.
Verification pending: many regulated brokers require document verification before full access. If your account is in a 'verification pending' state, upload the requested documents and monitor the account portal or your email for confirmation. Processing times vary; if verification delays persist, contact support for a status update.
Region or access issues: some services or platforms restrict access by geographic region. If you cannot access the site from your location, verify whether the broker accepts clients from your country and consult support for permitted alternatives. Do not use unofficial workarounds that violate terms of service.
If you experience technical problems with the website or app (errors, timeouts), try clearing your browser cache, using a supported browser, or reinstalling the app. Confirm that your internet connection and device date/time settings are correct. If problems persist, collect screenshots and error messages to share with support.
Getting login/account support
For account-related assistance, use the official contact channels listed on the broker's website. The broker facts do not include a direct phone number, so refer to the website's contact or support page for the most reliable channels, such as a support form, official email address, or live chat if provided.
You can also use the registered address on official documents if required for formal correspondence: 北京市东城区建国门内大街18号恒基中心办公楼一座612室. When contacting support, provide your account ID, a clear description of the issue, and any relevant screenshots to expedite resolution. Avoid sharing full passwords or sensitive credentials in support requests.
Broker Overview
JINSHI FUTURES (金石期货有限公司) is a China-based futures brokerage operating from an address in Beijing. The firm has been active for approximately 5–10 years and presents itself as a participant in Chinese derivatives markets. Prospective clients should review official disclosures and confirm services on the broker's website before engaging.
The broker is reported as regulated and lists a China derivatives trading license. Contact information available in public facts includes the Beijing office address but does not include a published support phone number. Because public details are limited, verify all account and product terms directly through official channels prior to trading.
Regulatory and licensing notes
The broker cites a CFFEX Regulated China Derivatives Trading License (AGN). Users should request and verify official licensing documentation and the exact regulatory scope on the company's website or via the regulator before opening an account.
Source: WikiFX dealer page - https://www.wikifx.com/en/dealer/6741614044.html
Account Types
The broker does not publicly disclose specific account types or the detailed trading conditions for each on the provided facts. Commonly, futures brokers offer several account tiers that vary by minimum deposit, leverage, commission structure, and available instruments; however, exact features and requirements for JINSHI FUTURES should be confirmed on the official website or by contacting the broker directly.
Before opening any account, check the broker's published terms for margin and leverage policies, fees and commissions, minimum initial deposit, and accepted funding methods. Request up-to-date product brochures or account specification documents from the broker so you can compare conditions and ensure they meet your needs.
Always verify whether any special account types require additional documentation (for example, institutional or corporate accounts) and confirm currency options, platform access, and risk-management tools prior to funding.
Deposits & Withdrawals
Specific deposit and withdrawal methods and limits are not provided in the available facts. As a regulated futures broker in China, JINSHI FUTURES is likely to support bank transfers and may list additional payment channels on its official site. Confirm accepted funding methods, processing times, fees, and required payment references directly with the broker before initiating transactions.
When preparing to deposit, ensure your bank or payment method supports transfers to the receiving jurisdiction and that you include any required account references or client IDs. For withdrawals, expect identity verification and possibly original deposit-source checks; plan for standard processing windows and ask the broker about any limits or staged release policies.
| Common Method | Notes |
|---|---|
| Bank transfer | Typically used for large transfers; confirm receiving bank details on the official site. |
| Broker-specified payment channels | Check the broker's funding page for any region-specific options and required references. |
Always verify funding details on the official website and use only the official account numbers and payment instructions published by the broker. Be cautious of any payment instructions received by email that differ from those on the official portal.
Common Questions
Is JINSHI FUTURES regulated?
Public facts indicate the broker is regulated and lists a CFFEX Regulated China Derivatives Trading License (AGN). Verify licensing documents and the regulator's register via the broker's official site or the relevant regulator to confirm current status.
How do I open an account with JINSHI FUTURES?
Start on the official website and follow the registration flow to provide personal or company details and upload identity documents. Because detailed account requirements are not publicly provided in the available facts, confirm the exact registration steps and required documents on the broker's website.
What should I do if I cannot log in?
Check for typing errors, use the password-recovery option on the login page, clear browser cache, and confirm you are on the official domain. If the problem persists, contact the broker through official support channels listed on their website; include screenshots and your account ID to help troubleshooting.
Where can I find deposit and withdrawal information?
Deposit and withdrawal details are not included in the provided facts. Check the broker's official website for the funding page, terms and conditions, or contact support to obtain current payment instructions, fees, and processing times.
JINSHI FUTURES Review
Login was straightforward and the desktop platform is stable with responsive charts. Deposit by bank transfer cleared next day, but a withdrawal took five business days and support was slow to respond.
Account verification was simple—uploaded ID and proof of address and it was approved in about 48 hours. Mobile app is usable but lags during volatile sessions; live chat replies are often generic.
Demo account helped me test strategies before moving to live. Funding by card was instant, live spreads felt a bit wider than expected, and withdrawals required extra documentation but were completed in the end.