I had problems making my withdrawals. As you can see, I made several, many of which weren't accepted, and only two were approved. One of the 39 withdrawals was approved, but it never arrived. They said it was credited, but I checked, and it never came back to my iq option account. Then I made another deposit of 40, and that didn't happen either. Finally, they say it's in Pichincha, even though I made the deposit to my Guayaquil account. It's been 15 days, and they haven't resolved either case. I keep writing and writing, and they don't resolve anything, and I need my money. One says they've already deposited it back into the account, but they haven't because I checked the deposits, and they haven't. The other says to wait, and I've been waiting for days, and I still haven't seen my money. I need my money. Exposure Three days ago
Login & Access
Official website
iqoption.com...
High Potential Risk
The broker's WikiFX Score has been lowered due to a high volume of unresolved client complaints. Proceed with caution, verify regulatory and dispute information, and avoid funding large sums until you are satisfied with the account and support arrangements.
Account registration
To open an account you will normally begin on the broker's official website. Look for a clear 'Sign Up' or 'Register' option on the homepage and follow the on-screen form to supply an email address, create a secure password, and accept terms and conditions. Many platforms will ask whether you want a demo (practice) or a live account; choose according to your needs. Expect an email verification step and, for regulated brokers, a later identity verification (KYC) request such as photo ID and proof of address before live trading or withdrawals are enabled.
- Open the official site and select the sign-up or register option.
- Enter your email, create a strong password and accept the terms.
- Verify your email using the link sent to your inbox.
- Complete any requested identity verification to unlock deposits and withdrawals.
- Decide whether to use a demo account first or fund a live account after verification.
How to log in
Signing in on the web generally involves visiting the broker's site and selecting the 'Log In' option, then entering your registered email and password. On mobile, use the broker's official app from the platform's app store (or the broker's download links) and sign in with the same credentials. If the broker offers switching between demo and live modes, that option is usually available after you log in.
- On desktop: open the official site, click 'Log In', enter your email and password, then submit.
- On mobile app: install the official app, open it, enter your email and password and sign in.
- If you registered via a social login (where available), follow the broker's guidance for app access and password creation or recovery.
Password recovery and account recovery
If you forget your password use the website or app's 'Forgot password' / 'Reset password' link. That typically prompts you to enter your registered email so the platform can send a password-reset link or code. Check spam/junk folders if you do not see the message. If you no longer have access to the registered email, prepare to contact support and provide identity documents (photo ID, proof of address) to prove ownership of the account.
- Select the 'Forgot password' option on the login page.
- Enter the account email and follow the instructions in the reset email.
- If you cannot access your email, contact support and be ready to verify your identity with documentation.
Two-factor authentication & login security
Enable any available two-factor authentication (2FA) to add a second layer of protection. Common 2FA methods used by brokers include SMS codes or authenticator apps (TOTP). Use a unique, strong password and consider a password manager. Avoid logging in from public or unsecured Wi-Fi networks. Always confirm you are on the official domain (the broker's official website URL is provided above) and check the browser's security indicators (HTTPS padlock). Be cautious with unsolicited login requests in email or messages—phishing attempts often try to capture credentials.
Common login problems & troubleshooting
Various issues can block access; here are common problems and practical steps. If your credentials are rejected, carefully re-enter them and use the password reset flow if necessary. If the account is temporarily locked after multiple failed attempts, allow the lockout period to expire or follow the platform's unlock instructions. If verification is pending, complete the requested KYC documents to restore full access. Regional restrictions or IP-based blocks can affect access; try a stable, local connection and confirm whether the broker permits accounts from your jurisdiction. Browser cookies, cached data, or an outdated app version can also cause issues—clear cache, update the app, or try a different browser/device.
- Wrong credentials: use the reset password flow, check for typos and ensure correct email.
- Locked account: wait out temporary lockouts or follow any on-screen unlock instructions.
- Verification pending: upload requested identity documents to complete KYC.
- Region/access blocked: verify whether the broker accepts clients from your country and use a supported connection.
- Technical errors: clear browser cache, update the mobile app, or try another device.
Getting login and account support
For account or login support use the broker's official help, FAQ pages, or in-app support channels. The provided facts do not include a support phone number; check the official website for contact details such as email, live chat or phone support. When contacting support about access problems be ready to provide account identifiers and to verify your identity. For third-party verification and user complaint context you can also review independent sources listed in the broker's public profiles.
Broker Overview
iq option is operated by SKY LADDER LLC and is based in Antigua and Barbuda. The firm is reported to have been operating for approximately 10–15 years. Its public summary lists the regulatory status as 'Regulated' and it carries a WikiFX Score of 5.46; the score has been lowered due to a high volume of unresolved client complaints, so prospective users should review complaint history and support responsiveness carefully.
The company's listed address is The Colony House, 41 Nevis Street, Saint John’s, Antigua and Barbud. The official website is provided for account access, platform downloads and more detailed service information. The broker's displayed influence level is AA, and transparency about specific account conditions or funding details is limited in the supplied facts here.
Licenses
Among the items listed in the broker facts is a CYSEC Regulated Cyprus Market Making License (MM) 21. The general regulatory status is reported as 'Regulated'. Confirm the current licensing and any regional restrictions directly on the official site and in regulator databases.
Source: WikiFX dealer page - https://www.wikifx.com/en/dealer/9941528702.html
Account Types
The provided broker facts do not include a public list of specific account types or their conditions (such as leverage, minimum deposit, spreads or commissions). This means exact account names, required deposits and trading conditions are not available here.
Brokers commonly offer multiple account levels such as demo accounts, standard retail accounts and premium or VIP tiers with differing minimum deposits and services. To understand which account types iq option offers and the precise trading conditions for each, review the official website or contact the broker's support for the latest, authoritative specifications before opening or funding an account.
Deposits & Withdrawals
The supplied facts do not list specific funding methods or withdrawal processes for this broker. Typical funding options used by online brokers include bank cards, bank transfers and e-wallets; availability, processing times and fees vary by provider and by client country. Always confirm the exact payment methods, minimums, processing times and fees directly on the broker's official funding pages before making a deposit.
| Method | Notes |
|---|---|
| Bank card (Visa/Mastercard) | Often used for instant deposits; fees and limits depend on the broker and card issuer. |
| Bank transfer | Common for larger amounts; may take several business days and may incur intermediary bank fees. |
| E-wallets (e.g., PayPal, Skrill, Neteller) | Can be faster for both deposits and withdrawals where supported; availability differs by jurisdiction. |
Before funding an account, confirm accepted methods, verification requirements, fees and withdrawal policies on the official site to avoid unexpected delays.
FAQs
How do I create an account with iq option?
Start on the official iq option website and use the site's sign-up/registration option. Provide a valid email address, create a secure password, verify your email, and complete any requested identity verification to unlock deposits and withdrawals. Check the broker's site for exact on-screen steps and verification requirements.
What should I do if I forget my password?
Use the 'Forgot password' or reset link on the login page to request a password-reset email. Follow the instructions in the email to set a new password. If you no longer have access to the registered email address, contact the broker's support and be prepared to prove account ownership with identity documents.
Is iq option regulated?
The broker facts list the regulatory status as 'Regulated' and include a CYSEC Regulated Cyprus Market Making License (MM) 21 among the licenses shown. Confirm current regulatory details and licensing status on the broker's official website and in regulator databases before opening an account.
Why does the WikiFX score warn about unresolved complaints?
The WikiFX Score for this broker is 5.46 and the accompanying note states it has been lowered due to a high volume of unresolved client complaints. This indicates users should research complaint details, dispute resolution history and support responsiveness before funding an account.
iq option Review
I already had a deposit of 60,000 Colombian pesos and traded until I had 49,000 left. I deposited again, this time 280,000 Colombian pesos, but I didn't trade from there. Instead, I decided to withdraw the 329,000 Colombian pesos. I made both the deposit and the withdrawal through Nequi in the same account (301*****69). Every time I sent it, I received an email saying that documents were missing, but in the application, it already appeared with both documents verified and accepted for withdrawal, and it was always the same. Exposure In a week
I haven't been able to make a withdrawal from iq option. It's always rejected. Exposure 05-03
Hello, I need some help, please. I've been trying to withdraw money from iq option for about two weeks now. I started with 1,400, but it wouldn't let me. I've written many times, but they give me nonsensical replies because I've already sent everything they ask for via email, the app's chat, Telegram groups, Facebook, and Instagram, and nothing has been resolved. I need help, please. Exposure 04-15
