Login was straightforward and the web platform is stable. Deposit by card went through quickly but bank transfer took a couple of days. Support answered via chat and resolved a small issue same day.
Login & Registration
Official website
www.investing24.com...
Warnings
Questionable Regulatory License; Suspicious Operational Region; High Potential Risk
Account registration / opening
To open an account with any online broker, start from the official website listed above. Look for a clearly marked Sign Up, Register or Open Account button. The typical sequence is: provide an email address or mobile number, choose a secure password, supply basic personal details (name, country of residence, date of birth) and create your trading profile.
Most regulated brokers require identity verification (KYC) before live trading or withdrawal of funds. Be prepared to upload government ID, proof of address and possibly a selfie. Exact steps, required documents and verification timings vary by firm; confirm the precise instructions on Investing24.com once you reach their registration screens.
- Open the official site and select Register/Sign Up.
- Enter a valid email address and/or mobile number and create a strong password.
- Complete personal details and answer any suitability questions.
- Upload identity and address documents when prompted and submit for verification.
- Await account verification confirmation before making your first deposit or trading.
How to log in
To sign in on the web, navigate to the official site and choose Login or Sign In. Enter your registered email or username and your password, then submit. If the broker provides a dedicated mobile app, the sign-in flow is typically the same: open the app, tap Sign In and enter your credentials. If you use a mobile browser, use the site’s mobile login page.
Because websites and apps differ slightly across brokers, look for any additional prompts (device recognition, security notices) during the first login from a new device. If you are unsure which domain or app is official, use the website link above and avoid third-party downloads or links from unverified sources.
- Web: Visit the official site → Click Login/Sign In → Enter credentials → Submit.
- Mobile web: Visit the mobile site and follow the same steps.
- Mobile app: Open the official app (downloaded from a trusted app store), tap Sign In, provide credentials and complete any security prompts.
Forgot password / account recovery
If you forget your password, most brokers offer a 'Forgot password' or 'Reset password' link on the login page. That link typically asks for your registered email address or phone number and then sends a reset link or one-time code. Follow the instructions in the email or SMS to create a new password.
If you do not receive a recovery email or SMS, check your spam folder and ensure the address or number you entered is the one registered with the account. If automated recovery fails, contact the broker’s support team and be ready to verify your identity with details from your account and any ID documents you provided at registration.
- Click Forgot password on the login page.
- Enter your registered email or phone number and submit.
- Use the link or code sent to reset your password.
- If no message arrives, check spam/junk folders and retry or contact support.
Two-factor authentication & login security
Strong login security reduces account compromise risk. If Investing24.com offers two-factor authentication (2FA), enable it and prefer an authenticator app (e.g., Google Authenticator, Authy) to SMS when possible. If only SMS 2FA is available, keep the registered phone number secure.
Adopt safe login habits: use a unique, complex password; do not reuse passwords across sites; avoid public Wi‑Fi for financial logins; verify the site domain before entering credentials; and enable device recognition or account alerts when available. Watch for phishing emails or fake login pages that mimic the broker — always arrive at the broker site via a known URL or official bookmarks.
- Enable 2FA if offered, preferring authenticator apps over SMS.
- Use a long, unique password and a reputable password manager.
- Verify the domain carefully (use https and the official URL).
- Be cautious with links in emails and unsolicited messages that request login details.
Common login problems & troubleshooting
Wrong credentials: Recheck spelling, character case and whether your keyboard layout changed. If you cannot recall the registered email or username, try common addresses you use, then use account recovery or contact support.
Locked account or multiple failed attempts: Many platforms lock access after repeated failed logins. Use the account recovery flow and, if necessary, contact support to request an unlock — be prepared to confirm identity.
Verification pending: If your account has not completed KYC checks, you may be prevented from trading or withdrawing. Upload any outstanding documents and watch for verification emails; contact support if verification is delayed.
Technical issues: Clear your browser cache, try a different browser or device, ensure cookies and JavaScript are enabled, and check your internet connection. If the mobile app misbehaves, ensure the app is the latest version from an official store and reinstall if necessary.
- If login fails, try password reset first.
- If the account is locked, contact support and verify your identity.
- For verification delays, re-upload requested documents and ask support for status.
- Try another browser or device and clear cache/cookies for technical errors.
Getting login/account support
Use official contact channels listed on the broker’s website for account and login support. For Investing24.com you can start at the official site and use the phone number +35725022870. The company address on file is 4 Theklas Lysioti St, Harmony House Office 31, 3rd Floor, 3030 Limassol, Cyprus. When contacting support, provide your account identifier and clear details of the issue, but never share your password or full 2FA codes via email or chat.
If you suspect fraud or phishing, stop using the affected device, change passwords from a secure device, and report the incident to the broker through the official contact methods. Keep records of any communications and screenshots of error messages to help support diagnose the problem.
- Official website: https://www.investing24.com/en
- Phone: +35725022870
- Registered address: 4 Theklas Lysioti St, Harmony House Office 31, 3rd Floor, 3030 Limassol, Cyprus
Broker Overview
Investing24.com operates under the company name FXNET Limited and is based in Cyprus. The broker is described as having operated for around 10-15 years. Public ratings show a low overall score of 1.64 with a software rating component noted, and the profile carries several warning labels that advise caution.
The broker’s published contact telephone number is +35725022870 and the office address is 4 Theklas Lysioti St, Harmony House Office 31, 3rd Floor, 3030 Limassol, Cyprus. The official website is https://www.investing24.com/en, which should be used for account actions and support.
Licensing and regulatory notes
The broker profile lists a regulatory status of 'Regulated', however no specific forex trading license details were found and the broker’s licenses list is empty in the available facts. That means you should verify regulatory credentials and license numbers directly on the broker’s official site or with the relevant regulator before opening an account.
Source: WikiFX dealer profile — https://www.wikifx.com/en/dealer/1118977347.html
Account Types
Investing24.com does not publicly disclose detailed account-type specifications in the provided facts. Information such as account names, leverage, minimum deposit, spreads, commissions and accepted deposit or withdrawal methods were not available here.
Before opening an account, confirm the exact conditions (account tiers, required minimums, margin and leverage rules, fees and the deposit/withdrawal options) on the broker’s official site or by contacting their support team. Always review the client agreement and risk disclosures carefully.
Deposits & Withdrawals
The broker facts provided do not list specific deposit or withdrawal methods or processing times. Common industry methods include bank transfer, debit/credit cards and e-wallets, but exact options and fees vary by broker and by client jurisdiction. Check the Investing24.com website for the current list of supported payment providers and any limits or fees that apply.
When preparing a deposit or withdrawal, ensure your account verification (KYC) is complete, compare any documented fees or processing times, and use the official payment channels on the broker site. Retain receipts and transaction IDs to assist support if a transfer is delayed.
Frequently Asked Questions
Is Investing24.com regulated?
The broker profile lists a regulatory status of 'Regulated' in the provided facts, but no specific forex trading license details were found and the licenses list is empty. Always verify license numbers and regulator details directly on the broker’s official site or with the regulator.
How do I reset my password if I forget it?
Use the 'Forgot password' or equivalent link on the broker’s login page, enter your registered email or phone number, and follow the emailed or SMS instructions to reset your password. If automated recovery does not work, contact the broker’s support and be prepared to verify your identity.
How can I contact Investing24.com for account support?
Start with the official website https://www.investing24.com/en and the telephone contact +35725022870. You can also use the registered office address in Limassol, Cyprus. Always use the contact methods listed on the official site and never share your password.
What account types and trading conditions are available?
Account types and detailed trading conditions are not listed in the provided facts. Check the broker’s official website or contact their support to obtain current details on account tiers, spreads, commissions, leverage and minimum deposits.
Investing24.com Review
Account verification took longer than I expected (about a week). The desktop interface feels a bit clunky but functional. Withdrawal processed successfully after verification, though it took several business days to hit my account.
Opening the account and moving from demo to live was smooth. Card deposits were instant and live chat support was helpful. The mobile app can be glitchy at times, which affects quick trades.
Had a hold on withdrawal requesting extra ID documents — support replied slowly by email but released funds once documents were accepted. Would appreciate clearer instructions on required verification upfront.